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Advocacy & Dispute Resolution
Elder Abuse prevention
Advocacy organisations such as the Elder Abuse Prevention Association (EAPA) in Victoria have been set up to assist victims, promote awareness and initiate policy guidelines as well as offering counselling services and undertake research into elder abuse. Phone Lillian Jeter, Executive Director, on 1300884665, email {encode="abuse@eapa.asn.au" title="abuse@eapa.asn.au"} or ...
Utility Complaints
There is an ombudsman or complaints scheme in all states and territories to help at no charge if you can't resolve a complaint with your gas, electricity or water supplier. ACT - Essential Services Consumer Council (ESCC) Phone (02) 6207 7740 NSW - ...
Law
The Law Council of Australia is the national professional legal organisation. It advises governments, courts and other federal agencies on ways in which the law and the justice system can be improved for the benefit of the community. Go there The Law Council's ...
Australian Government Facilities
The Administrative Appeals Tribunal provides an independent review of a wide range of administrative decisions made by the Australian Government, including Social Security Appeals Tribunal, and some non-government bodies. Go there Aged Care Complaints Resolution Scheme (CRS) This free service operated by the Commonwealth Department of Health ...
Health Insurance
Private Health Insurance Ombudsman (formerly known as the Private Health Insurance Complaints Commissioner) provides private health insurance members with an independent service for health insurance problems and enquiries. Go there Freecall 1800 640 695 Translating services phone 13 14 50 Hearing impaired phone 13 25 44
