Mobile phone complaints hit record high

This is a hard one, I have been traversing Australia for the last 2 years and my smart phone does everything for me but there are times I would just wish they could get that internet thing going better, one day you have no signal strength and the next you are of the scale and you have not moved a inch, I think if you pay for something you should get it.
I get a SMS if my quota is down to 85% to let me know, one day somebody in Telstra took me of the plane I was on and boy things went through the roof money wise, they put me on Pay As You Go and was getting bills like $400 a week, it took 5 phone calls over 2 months for them to sort it out but it was all done in the end.
I am with Telstra and my contract is up next month and I think I will stay with them hopefully with a better deal this time.

I have a Blackberry - sorry - a hand-me-up. I'm with Telstra -sorry - no-one else would have me. I get charged heaps of stuff that I have no idea what it means. Each month, I fill out an on-line complaint, listing the charges I am averse to. I then reverse these charges on my bill and pay the balance. As of today, Telstra have not cut me off. OK - I need to talk to people, explain things, agree to whatever, and at the end of the day, nothing else happens.
Next month, same thing.

Nothing like a good old fashioned Nokia TELEPHONE in my opinion. I don't need to go on the net. I don't even need to take photographs although there is a so called camera built in whether I want it or not. I don't need voice mail so that's not installed. I do occasionally think I might want to send an SMS but common sense usually prevails. For photography I rely on a reasonable quality digital SLR with a pocket sized back up for when the full sized camera might be obtrusive and I certainly have no need for a micro computer built into a camera/telephone/message taker box.

The way to avoid mobile phone hassles, use it infrequently. I have one I have had for five years, I have a $9 plan and mostly the phone is off unless I am in my car and need to call RACT or the power is off and I lose my wireless home phone,which costs $10 a month, free national calls. Thanks to the NBN. I hope you all get to enjoy it before Abbott stops it. :0)

We live mobile, have wireless internet and mobile phone with Telstra for best all around cover in Oz, but we don't get any good "deals" that other telcos offer. Phone is for calls & sms, the internet for keeping in touch with family & some shopping and a digital camera for photos.
We've had a couple of problems and it's frustrating trying to sort them out with the telemarketers, but in the end it was sorted.

I am very happy with my IInet mobile plan which is only$10.00 plan as I have iinet for my internet connection gives me plenty of free calls and sms, it also has included data which I used to link my Ipad thro' my Samsung phone to when holidaying in Sydney. The comparison to Telstra is much much cheaper and I have had none of the problems I had with Telstra moble plane which every month had huge bills, I would go into a Telstra shop apparently get them sorted and the same the next month! Finally I got a big refund from them and changed companies.

I did what was the most unexpected. I joined Virgin, and for me they are the best. NO UP front payments for credits. YOu use then you pay, like you used to in the old days.
I worked out, After being with optus for a long time, and also using telstra for a long time on mobile, there had to be something better. Virgin was it and i've saved money, which i get to spend on something that i need, rather than wasting it on my phone bill.
NO happy with telstra whom i have at home, will do something with them too soon. So HOLD your breath telstra.lol YOUr time is coming

We now have 2 mobile phones that are working one is through Nokia which we have had a little troiuble with service but not much the other is to take the place if my Telstra phone which I bought, Costing me heaps over $100, to which was supposed to have the first $50 woth of calls free I also bought a pre paid pack of some $70 and thought ( sllly me ) that would do me for at least 12 months. As the Nokia had only one fault & that was I couldn't read it as I had lost sight in one eye, that is why my husband decided to keep it, I had bought a $30 pre paid [an annully for years abd had so much credit available it wasn't funny. If yoo pay in time they reward you, hence I had over $3o in phone calls due. So anyway I bought a Telstra and conected it then made 1 call and before I was finished started to get a message that I needed to buy some more refills. I thought it was starnge so my husband started to investigate & was told that it would have taken most of my $50 to connect it, so then I paid out another $70 and lo & behold next time I tries to make a call I was told I needed to update again, so hence I bought the $20 and decided not to use it unless an emergency. No way the silliest thing I ever did we finally were tekkihng my son about it and he said e wil go to the Telstra shop & sort it out. The reason they ckam wa that my text messages cost me the balance. But I never send text messages so I screamed bullsh** and they said straight away that I was in fact receivig them, & that is why I was charged because they had had to hold them for me because I never turned my phone on,!! We told them then & there that I did not want any more text messages, that anybody who knows me would ring. So now I still have no phone as I spent another $20 on a refill & have been told since that I need to spend more. I don't get any reason why just spend your money. Damned if I will so that phone sit ih the box it came in and I have a new Samsung with Amazym. Often turn it on, I think I have died & gone to heaven.
It works just as well as the Telstra one did without the bull about needing more money spent to keep it going,