When are the Centrelink closure and reporting dates this summer?

Anna is on the ball and wants to know the important Centrelink closing and changed reporting dates over the summer festive season.


Q. Anna
YourLifeChoices usually runs a guide on what happens with Centrelink reporting and payment dates over the Christmas and New Year period, and all the important dates we need to know as pensioners. Do you have that information for this year?

A. We absolutely do have that information. Thanks for asking.

Centrelink offices will be closed on Friday 25 December, Monday 28 December, Tuesday 29 December 2020. They will also be closed on Friday 1 January 2021.

Centrelink Online Services, Express Plus mobile apps and Phone Self Service will still be available. You can use these services to report on public holidays. However, if you do report income to Centrelink on a public holiday you will still be paid after the public holiday.

The dates on which you need to report to Centrelink will change during the holiday period, as noted in the new reporting dates in the tables below. Centrelink will only pay you after you have reported your activities.

If you report early during your assessment period, you must estimate your earnings or other changes for the full period. You can correct your estimate within 14 days, or when you next report.

If you want to be sure of your earnings or changes to your circumstances, you may be better off reporting after your normal date.

Alternative reporting and payment arrangements for payments, including Age Pension:

Date report normally dueDate you can reportRevised payment dateNext normal payment date
Tuesday 22 December 2020Monday 21 December 2020Wednesday 23 December 2020Thursday 7 January 2021
Wednesday 23 December 2020Tuesday 22 December 2020Thursday 24 December 2020Friday 8 January 2021
Thursday 24 December 2020Tuesday 22 December 2020Thursday 24 December 2020Monday 11 January 2021
Friday 25 December 2020Wednesday 23 December 2020Tuesday 29 December 2020Tuesday 12 January 2021
Monday 28 December 2020Wednesday 23 December 2020Tuesday 29 December 2020Wednesday 13 January 2021
Tuesday 29 December 2020Thursday 24 December 2020Wednesday 30 December 2020Thursday 14 January 2021
Wednesday 30 December 2020Thursday 24 December 2020Wednesday 30 January 2020Friday 15 January 2021
Thursday 31 December 2020Wednesday 30 December 2020Monday 4 January 2021Monday 18 January 2021
Friday 1 January 2021Thursday 31 December 2020Tuesday 5 January 2021Tuesday 19 January 2021

Alternative payment dates for pensions (non-reporting):

Normal payment dateRevised payment dateNext normal payment date
Thursday 24 December 2020Wednesday 23 December 2020Thursday 7 January 2021
Friday 25 December 2020Thursday 24 December 2020Friday 8 January 2021
Monday 28 December 2020Thursday 24 December 2020Monday 11 January 2021
Tuesday 29 December 2020Tuesday 29 December 2020Tuesday 12 January 2021
Wednesday 30 December 2020Tuesday 29 December 2020Wednesday 13 January 2021
Thursday 31 December 2020Wednesday 30 December 2020Thursday 14 January 2021
Friday 1 January 2021Wednesday 30 December 2020Friday 15 January 2021

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Disclaimer: All content on YourLifeChoices website is of a general nature and has been prepared without taking into account your objectives, financial situation or needs. It has been prepared with due care but no guarantees are provided for ongoing accuracy or relevance. Before making a decision based on this information, you should consider its appropriateness in regard to your own circumstances. You should seek professional advice from a Centrelink Financial Information Services officer, financial planner, lawyer or tax agent in relation to any aspects that affect your financial and legal circumstances.

Written by Ben

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