At home support

When considering what aged care services are available, you may find that residential villages aren’t necessarily your preferred option. Jennene Buckley, Feros Care’s CEO, highlights the services which can be accessed to help you remain at home for longer.

At home support

There are many quality and varied services available to those who choose to age at home.

Most ‘at home’ support services can be broken down into the following categories. However, with the introduction of home care packages, you can request any service which you think may be of benefit.

Domestic care

Help in and around the home is one of the more popular service requests. Service providers can assist with a range of tasks, including:

  • cleaning inside the home
  • shopping and meal preparation
  • household errands, such as paying bills
  • maintenance outside the home, such as gardening, mowing and garbage.

Personal care

Personal care can be tailored to the individual’s needs. Most requests can be met at home, including:

  • care planning and continued monitoring
  • help with bathing, dressing and personal grooming
  • assistance with medications, wound care and ailments
  • support when attending medical appointments
  • physiotherapy and complementary therapies.

Wellness and lifestyle

One big change which has occurred in aged care services is a greater focus on a person’s emotional and social wellness. You will find many providers are now able to offer:

  • social support, such as visits at home or outings
  • wellbeing checks
  • virtual social connections, such as Skype and internet access to keep in touch with family and friends.

Assistive technology
Today there is innovative tele-healthcare technology which can make living at home easier and safer. Services such as Feros Care’s LifeLink offer:

  • alarms and sensors to detect an emergency or incident
  • personal alarms to allow the individual to call for help
  • sensors to detect wandering episodes
  • monitors for daily health readings.

Respite Support As part of ‘at home’ support, service providers and the Government also tries to ensure there are mechanisms for primary carers to access respite care in the home or at a residential village. This is incredibly important in ensuring the carer gets a chance to rest and recuperate, and remain at their best mental and physical health.

To access at home care, you should contact an Aged Care Assessment Team (ACAT). You can do this directly or via your healthcare professional. To find your local ACAT, use the ACAT finder tool at, or call the Aged and Community Care Information Line on 1800 500 853.