Connect with support services

It’s never too early to find out about what aged care services and supports are available before you need them. This way you will be prepared to make decisions about your future when the time comes.

A variety of aged care services and support options are available to assist older people to live independently as long as possible and to continue to enjoy life in their communities.

To help seniors, their families and carers navigate through the process, the Australian Government’s My Aged Care website and a national 1800 phone line have been designed to give people more choice, more control and easier access to a full range of aged care services.

The Federal Minister for Aged Care, Ken Wyatt, is encouraging people to seek out aged care options for themselves, or someone they know, sooner rather than later.

“Making inquiries about aged care, before it is needed urgently, makes a lot of sense,” said Minister Wyatt.

“It is very stressful when people are faced with a health crisis or an accident happens and they may suddenly find that they need help.

“They’re trying to find out what their aged care options are, in a hurry, but they don’t know where to start.

“The best place to start is the My Aged Care website and phone line, a one stop shop which provides information about services available in the local area, how to access them, costs and other information,” Minister Wyatt said.

Examples of aged care support that people, depending on their care needs, may be eligible to receive, includes home maintenance and modifications, help with household jobs like cleaning, assistance with transport, and nursing and personal care.

“The Australian Government wants all older Australians, their families and carers, to know about their aged care options,” Minister Wyatt said.

“If you are finding it harder to do the things you used to do and feel you need a bit of support at home, find the help you need with My Aged Care.”

More details are available through the My Aged Care website – and the information phone line on 1800 200 422.

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