Woolworths bows to customers’ demands

Woolworths is set to announce changes to its new reward program.

Woolworths to offer Qantas Frequent Flyer points

Since it announced that it was replacing its Everyday Rewards program with Woolworths Rewards and ending the ability for customers to earn Qantas Frequent Flyer points, the supermarket giant has been under pressure.

Read more about how Qantas Frequent Flyers could lose points.  

The new program isn’t cutting the mustard with customers, who have complained that they have to spend more to get more and as a result, Woolworths will today announce a change to the program.

Under the Woolworths Rewards program, customers earn Woolworths Dollars on certain products and when $10 is earned, it’s automatically deducted from your next shop. In an addition to the program, Woolworths will now offer an option to exchange the 10 Woolworths Dollars for 870 Qantas Frequent Flyer points.

Full details of the scheme have yet to be released, so watch this space.

Read more at Australian Business Traveller

Are you pleased you can still accrue Qantas Frequent Flyer points when shopping at Woolworths? Or did you like the new program with the opportunity to save money?





    COMMENTS

    To make a comment, please register or login
    Coachman on the box
    15th Dec 2015
    10:27am
    Makes no difference; I'll stick with IGA and Aldi and sod the duopoly.
    Juris
    15th Dec 2015
    1:37pm
    Stick with IGA especially Ritchies if your are lucky enough to live near them - not only do you benefit but so does the community.
    Blossom
    18th Dec 2015
    11:20pm
    Juris,
    You are so right!! IGA promote lines which % goes to what is known as Community Chest. As far as I know various charitable organisations etc. in local areas benefit from the scheme. IGA stores are independently owned.
    Aldi is owned by an Overseas company. I believe it has a hug range of products, including dietary needs.
    Tassie Girl
    15th Dec 2015
    11:17am
    I live in Tasmania and we are excluded from using Everyday Reward Cards to gain Qantas Frequent Flyer points because Tasmania has a program called Frequent Shopper points where we get a voucher at the end of the year to spend at Woolworths or BWS. I would much rather have the points go to my Qantas Frequent Flyer account but this is not allowed. Tasmanians are being discriminated against by both Woolworths and Qantas. Not fair.
    Blossom
    18th Dec 2015
    11:22pm
    I like the sound of the Voucher idea because I very rarely fly.
    They don't fly to outback areas at all, so Qantas Points are not beneficial to me.
    tisme
    15th Dec 2015
    11:24am
    i cant fly my ears wont let me
    ray @ Bondi
    15th Dec 2015
    12:10pm
    my god they must be big ha ha ha
    Polly Esther
    15th Dec 2015
    12:46pm
    I'm thinking of Dumbo, his big ears allowed him to fly. LOL please
    PlanB
    19th Dec 2015
    10:28am
    I will never fly again, too much hassle and I will not be going O/S again and I would rather drive in Aussie -- could not be bothered with all the waiting around at the Air port etc just jump in the car and ENJOY, plus not having to hire a car.
    Maed
    15th Dec 2015
    11:26am
    Liked the old scheme. Don't like the new scheme or the proposed replacement scheme
    ray @ Bondi
    15th Dec 2015
    12:11pm
    same here, you have to get the dollars to change them, I found that I received almost nothing on a $200 shop as I buy what i want, so have moved to aldi/coles
    ozirules
    15th Dec 2015
    11:47am
    I wish supermarkets would forget all this reward rubbish and just give customers the best possible price for their products.
    Coachman on the box
    15th Dec 2015
    12:02pm
    Absolutely on the button. Sell it at an honest price and I'll buy it. As long as you get rid of your pokies as well.
    ray @ Bondi
    15th Dec 2015
    12:12pm
    yes, that is what people forget, it is not free it is in the price of everything brought.
    Juris
    15th Dec 2015
    1:33pm
    They would still "reward" themselves
    Lynn18
    15th Dec 2015
    11:56am
    I have noticed that most of the products that attract the Orange Tag to earn the reward are mostly products that are not weekly items you would buy and any that are popular have had the price raised to cover the amount of the reward. This means that the discount is most probably applying to only a very small amount of your shop. Even if they did the discount after $30.00 was spent. I noticed also that Woolworths said that the new system was what customers has asked for. Who were actually asked the Board of Directors?
    Coachman on the box
    15th Dec 2015
    12:03pm
    It's called social engineering, Lynn. Hitler was good at that.
    Rae
    16th Dec 2015
    9:44am
    What was it Hitler put in the water to keep the population compliant? I remember reading about it but am not sure what chemical it was.

    He had plans to add it to English water supplies as part of his invasion strategy I believe.
    PlanB
    16th Dec 2015
    10:12am
    Hitler put fluoride in the water
    Argonaut
    15th Dec 2015
    11:56am
    I have been shopping at Coles simply because they are closer. However I recently used all my FF points to help pay for a hotel in New York. I am now keen to accrue some more so this will make me more inclined to shop at Woolworths. I also shop at Aldi and get a fruit and veg delivery from Aussie Farmers so don't think the points will be amount to much any time soon.
    ray @ Bondi
    15th Dec 2015
    12:13pm
    the coles FlyBy is much better now than the wollies stuffed up one
    ray @ Bondi
    15th Dec 2015
    12:09pm
    no real change, I can now convert my wollies dollars to Qantas points, I shop for what I want not what I am told to buy, and I get nothing so have moved to Aldi, and coles for whatever I can not get there.
    PlanB
    15th Dec 2015
    12:46pm
    Glad to see people are sicking up and not doing what the Super markets want them to do

    15th Dec 2015
    1:02pm
    Woolworths and Coles have been robbing people for years with their high prices. Any "rewards" earned are probably for purchasing slow-moving items or nearly out-of-date goods. This is just a "carrot and stick" stunt and not to be trusted. Shop at Aldi and give Lidl a try when they finally get here.
    Rob
    15th Dec 2015
    1:03pm
    Anyone done the math yet on value eventually gained from 870 Qantas points as against $10 off next shop
    Juris
    15th Dec 2015
    1:32pm
    The present format .suits us very well, at least we get something out of it. Medically (and financially) I am not permitted to fly. The proposed format sounds fair as the majority of customers will be catered for. Sad about the selfish people that only want the old system - with them I suppose its a case of bugger you, as long as I'm alright. If you are lucky enough to live near a Supa IGA that the one tobuy from - not only do you benefit but so do community organisations. Well done IGA especially Ritchies.
    Coucho
    15th Dec 2015
    2:00pm
    You don't have to fly. You can buy goods, gift cards and Woolies wish cards from the Qantas FF store.
    jamesmn
    15th Dec 2015
    3:10pm
    Woolworth's is a scam I've changed from them and have no intention of going back to them they are still advertising some item's unlawfully after being told by the AAAC not to advertise like that they have been and still are you only get the special if you present your rewards card which has been deemed unlawful no wonder that they and masters are in finational trouble suffer Coles/algi and iga are much better
    DJ
    15th Dec 2015
    4:24pm
    The new Woolies 'reward' system is rubbish. Bring back the old one or I'm switching to the competition.
    Sevi
    15th Dec 2015
    6:29pm
    Swapped to Coles as IGA left Halls Head and Woolworths Card is a pain in the a....but I don't know which are worse, just been told I have over 4,000 Coles flybys and wow, that's worth $20.00 - best not spend it all at once.
    Rose
    15th Dec 2015
    10:32pm
    This info is out of date - I have already received an email advising the revised changes will enable the option to choose to accumulate frequent flyer points or the rewards payments. I gather it may only be available for purchases on the ticketed items though which up to now have largely been for items I generally don't purchase.
    Arisaid
    15th Dec 2015
    11:43pm
    Qantas points every time. I have Coles Fly Buys too. At any time I may have to make a mercy dash overseas and knowing that I have these points makes life a little more bearable.
    PlanB
    16th Dec 2015
    6:49am
    Trouble is Coles does not have many of the products I use and Woollies doesn't have some of the products that Coles have that I use it is a real PITA
    Soapbox Diva
    16th Dec 2015
    10:43pm
    I don't like the new Woolworths Rewards programme. I rarely buy packaged food and they seem to be the items with the reward $ tickets attached.
    PlanB
    17th Dec 2015
    5:37am
    Yes seems to be the stuff they can't sell
    Blossom
    18th Dec 2015
    11:15pm
    Apparently Qantas Points expire anyway. I got a letter this week. I got a Woolworths card as it was my closest store at one stage and I was walking to the shops. I didn't apply for a Qantas Card - it was automatic.
    happyjoe
    19th Dec 2015
    1:00pm
    So far I have found I rarely have any of their rewards goods on my shopping list, unlike Coles where you get points towards money off your spend on everything you buy.


    Join YOURLifeChoices, it’s free

    • Receive our daily enewsletter
    • Enter competitions
    • Comment on articles