While you may be adept at navigating the digital world, seniors unfortunately remain the prime targets for online scams. This is because scammers prey on the perceived vulnerability of the older population, often assuming they may be less tech-savvy and more trusting than younger generations.
This predatory behaviour underscores the importance of equipping seniors with the knowledge and tools for protection against the growing number of digital-age bandits.
Here are some smart tips that can bolster your defences against these unscrupulous scammers. While no strategy offers absolute immunity, these tips could be your best bet in keeping you and your loved ones safe.
1. Do not be in a hurry to respond
Scammers thrive on creating a sense of urgency to provoke rash decisions. Seniors are often the target of threatening texts, especially during tax season, because scammers find them most likely to respond to these types of messages.
To avoid falling victim to scammers, take your time and do not respond immediately to unknown calls or messages. Verify the legitimacy of emails or messages you receive before taking any action.
2. Contact related organisations for help
If you or your loved one seems caught in a potential scam, such as a romance or cryptocurrency scheme, seek a second opinion from a peer or a professional.
You can reach out to organisations like local senior centres, Scamwatch, or the Australian Competition and Consumer Commission (ACCC)’s Anti-Scam Centre.
3. Be equipped with security tools
Equip yourself and your loved ones with antivirus software that includes phishing detection. Be mindful of security alerts you may receive.
Stay informed about the security measures or apps available to your banks and the latest software updates on your devices, and familiarise yourself with how to block spam messages and calls on your phone.
4. Stay connected with your loved ones
Have regular video calls or consistent communication with your loved ones and inform them about your online activities. Open conversations about your digital interactions can help you identify and address potential scams early on.
If you consent, you could also permit them to monitor your devices and get them to help you add some basic control settings on your gadgets.
5. Report to authorities or get support
In the unfortunate event of a scam, report it to law enforcement immediately and contact the affected banks and services for recovery assistance.
You could also consider identity theft protection services that offer support and financial loss guarantees. These services could provide valuable assistance in repairing the damage and potentially offer financial aid to help you or your loved ones recover.
You could also get free assistance from iDcare, a national support centre for identity crime victims, which ‘offers to assist victims with repairing the damage to their reputation, credit history and identity information.’
By following these tips, you could significantly reduce your risk of falling prey to the ever-evolving tactics of scammers. Remember, staying informed and vigilant is the key to staying safe in the digital world.
Have you or someone you know encountered an online scam? Share your experiences and how you handled them in the comments below—your story could help someone else avoid a similar fate.
Also read: Scams targeting voters are rising—here’s how to stay protected
