Energy companies gouging consumers

The electricity component of your latest bill made up just 11 per cent of what you paid.

Energy companies gouging consumers

Recent research out of the St Vincent de Paul Society has revealed that, as a result of deregulation in Victoria, the retail competition margin of gas and electricity costs has risen to $600 per customer per annum and is now the largest component of the energy bill. The research also found that just 11 per cent of your power bill is attributable to your actual electricity usage.

"We have an energy retail market that ensures customers are paying over the odds for an essential service unless they annually dedicate time to compare energy plans and switch retailer," the report states.

The study found that people who did not actively seek better deals from alternative providers were the ones charged the highest premiums for no other reason than “because they can” according to Gavin Dufty, policy and research manager with the St Vincent de Paul Society.

Finally, the research also revealed that you should be looking to compare prices and potentially shift companies every 12 months, because the majority of providers bring you in at a low rate for a year on a competitive contract before your rates start to increase.

Mr Dufty said that instead of blaming customers for not shopping around for the best deal, the market model needs to be addressed now.

Read more from www.thenewdaily.com.au
Read more from www.smh.com.au

Opinion: Time for action on price gouging

It’s hard to swallow the excessive retail competition margins that are being added to energy bills, especially for any Australian living in a state where energy has been privatised. The idea that it’s up to the consumer to compare and switch providers every 12 months just to get the best deal is unacceptable in this day and age.

The energy market is not one which you can choose to leave – everyone needs to purchase energy. Consumers are currently being pushed up against a wall by providers and given very little choice but to pay what they are being charged, as is the case in several states around Australia, not just Victoria.

It’s time for a re-think in each state or territory with a deregulated energy system. Competitive pressure needs to be placed on the market and an immediate review of the current retail-pricing framework needs to take place now.

What do you think? Are we paying too much for energy in deregulated states? Do you compare and switch companies every 12 months? Have you installed solar panels? If so, what has been your experience? Has it been worth the capital outlay?





    COMMENTS

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    MICK
    13th Oct 2015
    10:18am
    No????? I would never have thought......
    Let's get serious Drew. Greg Hunt routinely threw himself in front of the cameras exclaiming "You have high electricity prices because of the Carbon Tax" before (and after) the last election. On attaining office and repeal the Carbon Tax (for their mates in the coal industry) NOTHING CHANGED other than the price of electricity continuing to go up. It should have dropped by more than half. It didn't! Please explain.
    So here we are with high electricity prices, a fraudulent government and a new PM wanting to be re-elected because Tony Abbott is no longer PM. Personally I would actually vote for this government if it honoured all of its pre-election promises rather than having broken almost every one and now moving on as though nothing has happened.
    We all need to keep the rage and punish any politician who behaves dishonestly. Gillard was sent off with ONE lie, so what are we going to do about this crew's multitude of INTENTIONAL lies. Out!!!!
    Sceptic
    13th Oct 2015
    3:03pm
    Here we go again. When the carbon tax was repealed energy prices were reduced across the board. If you cannot be bothered to read your unit costs and the energy company's mail outs then don't blame the government mick. Of course the prices have increased since, but it would have been greater with the carbon tax. Just to be clear, I live in Victoria and my supplier is Origin.

    I also have installed solar panels, installed when the rebate was 8c per kWh. We installed them to use free electricity during the day, as we changed our lifestyle so that most electricity was used during the daylight hours. This has proved to be a substantial saving that is overlooked by people who only consider the rebate as contributing to the payback.
    Sceptic
    13th Oct 2015
    3:05pm
    Mind you, I still think that we are being overcharged for electricity. A mandatory renewable charge does not help.
    Hasbeen
    13th Oct 2015
    4:14pm
    I can't believe we can get this garbage, just a week after we found the Qld & NSW governments are demanding their electricity generators give an extra billion, yes billion dollars each to their respective governments. Perhaps this author needs to take the ideological blinkers off occasionally, & look at the facts.

    It is the governments which still own their electrical generators that are profiteering. Some may say they need the money to provide services, others know they want it to fund vote buying, & bloated bureaucracies.

    It would be nice to see you lay the blame where it belongs occasionally, & the Qld LABOR government is the worst of the profiteers.
    Sadie
    13th Oct 2015
    10:22am
    Where I live,North Queensland, we only have one company,Ergon, so no competition. People should look at their bill and notice how much they are paying each quarter for Service Fee. Ours has from $36 a qtr to $93 a qtr in 7 years. Also we now have a "Meter Services Charge "? of $4.45 a quarter. (PLEASE EXPLAIN?)
    Adrianus
    13th Oct 2015
    11:18am
    Sadie, do you also have a Flying Doctor levy and an Ambulance Levy? How much is that?
    Charlie
    13th Oct 2015
    11:36am
    Yes I have seen the service fee and calculate my electricity costs directly off the meter. I get a pensioners discount on electricity and when I work it out, it doesn't pay for any electricity. Its not even enough to get me through the service fee.
    particolor
    13th Oct 2015
    3:58pm
    (I'll EXPLAIN !) The less you use the more You'll pay ! What they lose they shove on the Supply Line ! :-(

    13th Oct 2015
    10:42am
    We live on the Sunshine Coast and our electricity supplier is AGL. In August last year their supply charge jumped from $0.5021 to $0.8341 per kWh (a 60%+ increase). Reason: GREED. What are the people at the ACCC and Greg Hunt being paid for?
    Hobbit
    13th Oct 2015
    10:49am
    I Agree, what are they being paid for.
    Anonymous
    13th Oct 2015
    10:58am
    Sod all!
    FrankC
    13th Oct 2015
    11:24am
    I live in Deception Bay, (Just down from the Sunshine Coast , for non Q'l'ders ) and I am With Lumo, a Victorian company. My price per kWh is 29.40 cents, and Service to property charge 55.42 cents per day, inclusive of GST. I think it's time you changed suppliers Fast Eddie. My service charge went up by 51% in August this year. I heard a guy on the ABC cereal box on the breakfast programme mentioning that his service charge as gone to $1.12 per day. He is with Origin,-- that came as no surprise to me.
    Adrianus
    13th Oct 2015
    12:14pm
    I'm with Ergon. Pre 1/7/2015 the Tariff 11 charge was $0.25378 per kWh.
    Tariff 33 was $0.18454 per kWh and the Service Fee is $0.9175 per day. Excludes GST.

    Post 1/7/2015 Tariff 11 dropped to $0.22238. Tariff 33 increased to $0.18872. My Service Fee is now $1.17 per day.
    Robin7
    13th Oct 2015
    12:44pm
    Don't where your prices are coming from frank, the rates on Ergon's website are 3c more.
    and you are ALL Forgetting the massive increase to the fixed "per day electricity supply charge" (from ~90c to ~130c per day).
    Anonymous
    13th Oct 2015
    1:57pm
    FrankC, we have had solar panels for six years, haven't paid an electricity bill during that time, and have received credits in the vicinity of $4,500 besides. Should AGL continue to increase charges disproportionately to other suppliers a switch in companies will be in our thoughts, but not at the moment.
    MICK
    13th Oct 2015
    2:43pm
    If you live in Queensland you would be aware that if you have a solar system then you are getting almost nil rebate and your excess power goes to the grid for all but free. This is the real tragedy and smells of big business monopoly.
    Anonymous
    13th Oct 2015
    2:50pm
    mick,I think you have been eating too many trumpet lillies, mate. Your info is totally wrong, I can assure you, as can anyone else in Qld with solar panels.
    Gra
    13th Oct 2015
    3:19pm
    Fast Eddie, don't take everyone to be in the same situation as yourself. The rebate Mick gets depends on how long he has had solar and who his supplier is. For instance if he is with Origin and has only had the panels installed in the last few years he might be getting 6c per KW if lucky and that can earn him a whopping $16 to $20 a quarter - depending on how many panels he has. When you look at those figures against your $450 power bill it is almost nil.
    Anonymous
    13th Oct 2015
    3:34pm
    Gra, if you would have taken the time to read mick's comment and knew anything about the discussion you would realise what he has said is an untruth, has no substance whatsoever about the electricity rebate in Qld, and that he clearly doesn't know what he is talking about, like "nil rebate" and "excess power goes to the grid for all but free". He wouldn't have a clue, and neither do you.
    Adrianus
    13th Oct 2015
    5:28pm
    I know someone living in QLD who gets $1,000 cheque from Ergon every quarter. I hate it when he brings out his latest bill (credit note), which he usually does after we have had a glass of wine. That's when I told him one day I will stop paying for your greedy lifestyle! :)
    Anonymous
    13th Oct 2015
    5:42pm
    I certainly wouldn't be associating with anyone who gloats like that about money. What does he do after the second glass of wine (if you are still around him after the first), bring out his bank statement?
    Adrianus
    13th Oct 2015
    5:42pm
    Robin7 they may include GST?
    Culgoa
    13th Oct 2015
    10:54am
    What is the ACCC doing to bring the electricity companies to account ??? As usual... nothing.
    particolor
    13th Oct 2015
    4:37pm
    I hope You remain in Good Health During Your Long Wait for ACCC to do ANYTHING !! :-)
    maelcolium
    13th Oct 2015
    11:04am
    This is another dismal example of the failure of the free market system. The privatisation of public assets is a sell out by government who forget they exist to provide for the needs of society. The populace didn't want privatisation. It was sold to us by long gone talking head politicians that the government was broke and we needed money to balance the budget. A prime example is the disposal of Telstra where that public asset was disposed of by the government accepting bits of paper currency for which it has a monopoly to create .... it's crazy! Now we have the semi public NBN competing with the privatised Telstra for broadband capacity utilising the assets society paid for in the first place. Doesn't sound like a smart deal to me John Howard. You're a silly old man.

    With regards to energy, there is an alternative with solar panels and soon to be released storage capacity for around $6000 for an off grid solution. That's a ten year payback and the energy oligarchs are doing their best to stop it happening. Wonder how that will work out?
    MICK
    13th Oct 2015
    11:10am
    When batteries arrive and come down in price I AM OUT. Cannot wait to send the dishonest politicians and their business buddies packing. It may take a few years though.
    Adrianus
    13th Oct 2015
    11:23am
    You can drop your energy cost significantly if you allow your energy provider to use your roof as a solar farm.
    FrankC
    13th Oct 2015
    12:04pm
    I agree Frank. I recently put up a 3KW system on my roof, and judging by the figures, I am drawing 3-4 kW a day, compared to almost 11kW per day prior to Solar install. At the end of the quarter, I worked it out that I should get a cheque for around $85. Beats paying $260. (Yeah, I live in Qld )
    Adrianus
    13th Oct 2015
    12:19pm
    FrankC, you are doing very well indeed. Did you pay for the installation? QLD, beautiful one day perfectly sunny the next! :)
    LiveItUp
    13th Oct 2015
    2:44pm
    I've got a solar farm and solar hot water which I have paid back more than twice over so electricity cost is now zero.
    MICK
    13th Oct 2015
    2:45pm
    Work out what you get for EXCESS electricity fed back into the grid and then onsold for around 50 cents to other consumers. And I assume YOU paid for the system????
    LiveItUp
    13th Oct 2015
    2:51pm
    I currently get back 60c gross feed in which has more twice paid for my system. I also have a second solar system that powers my house during the day. It's all set up to convert to batteries if required.
    LiveItUp
    13th Oct 2015
    2:54pm
    Without the solar I would have bills in excess of $700 per quarter with all the pumps etc running.
    FrankC
    13th Oct 2015
    6:10pm
    Frank, I paid for the installation of a 3.2kW system for $3990 from Solargain, who gave me the Renesola panels I wanted, plus The Fronius inverter. The next day I looked at the little screen on the inverter, and it showed I was getting 3.07 kW from the panels. I was a happy chappy. I am getting 6 cents/kW fed ionto the grid, my son gets 52 cents/kW because he had his installed around 2 years ago, and he is locked in to that.. I did this, in the event of my death, my wife would be able to afford the power on her 'very generous' widows pension , but it looks like she would be receiving a cheque each quarter.
    Adrianus
    13th Oct 2015
    10:39pm
    Well that's ok FrankC, seems like a good investment. I was approached recently by a company which is installing up to 5kW systems. The system is financed with the power company having an interest. The householder pays nothing other than the quarterly power bill, which is around 30% cheaper. The system is maintained and serviced by the power company. At the end of the term ownership passes to the householder. I can see a lot of people getting involved with this.
    TREBOR
    13th Oct 2015
    11:10am
    This exact scenario was warned about and has been repeatedly warned about since the heady days of 'privatisation'. I've been saying,in simple terms and for a very long time, that it is cheaper to feed one monster than feed a Hydra.

    The root cause of this disaster for the Australian consumer is privatisation, which is, always was, and always will be a total and unequivocal disaster, and is nothing more than selling off public enterprises to mates and cronies and even self.

    Who can forget the 'elder statesman' past 'premier' of NSW who sold off a freeway to himself, his wife, and fourteen other mates etc, and converted it overnight into a 'motorway' that recoups him a few lazy mill a year?

    Same thing with all this other 'privatisation' - and the end user will be the one paying for it while the sellers enrich themselves with shares and board positions and such.
    Gee Whiz
    13th Oct 2015
    12:10pm
    Spot on Tremor. Privatizing public assets is nothing more than a system that puts money in politician's pockets and ensures their big business mates earn another few million.

    One of the biggest idiots we ever had governing Queensland was Peter Beattie. He privatized the power industry which brought disaster to electricity consumers but let him retire as a millionaire. Get the picture.

    NSW has just sold out to electricity privatization under this new Premier. Just wait until the settling period is over then listen for the screams of the consumers who voted for privatization.

    Oh and don't forget the Electricity Pricing Authority's are on the side of the big companies. Don't expect any help from them.
    MICK
    13th Oct 2015
    2:47pm
    Sounds very much like Bjelkie-Petersen who built a road to his own property. No other cars to speak of. Corruption at work!
    TREBOR
    13th Oct 2015
    5:02pm
    Yes - he was a fine role model for many politicians current and aspiring.... I dread the day the Deputy Sheik of Auburn is on the LNP ticket as their big hope for the West in Sydney... no face palm could tell the story....

    https://s-media-cache-ak0.pinimg.com/236x/27/34/f3/2734f3ea5049721f0c62c3de91738c0b.jpg
    TREBOR
    13th Oct 2015
    5:09pm
    Wrong one:-

    https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcS6SY3nL6hSKgg2rTLspmIie35bDwsTGAVVXEFz-Ry1Ef9VhOUS
    Adrianus
    13th Oct 2015
    5:53pm
    HA HA HA!! I think not TREBOR. Lets remember there were those 24 union members found to have the same Auburn post office box address as their residential address. Now let's see? Who was the union delegate organising that?
    Betty Blue
    13th Oct 2015
    11:18am
    There should be control on what essential Energy can charge to read my meter and change the account to a retirement unit.They are charging 88.72 and pretend its because I have a postcode of 2537.
    Adrianus
    13th Oct 2015
    11:29am
    We are being boxed in and marginalised Betty. Banks will not lend us money if our post code is not on the preferred list. It's much worse if you don't have a post code as I found out.
    TREBOR
    13th Oct 2015
    5:10pm
    Oh - and I'm moving and closing down my account - I cop an extra charge for the final reading.
    FrankC
    13th Oct 2015
    8:15pm
    Trebor, for that final reading nonsense, ( read gouge ) I'd be in touch with the ACCC and the Ombudsman.
    professori_au
    13th Oct 2015
    11:20am
    I have been saying this for many years. Our utilities did not need to be sold. They were providing the services to the people at reasonable costs. Once your privatise or sell to a corporation you prepare the way for exploitation. It was the greed of parliaments to gain massive revenue in a short term. There was no thought given to the long term impact.
    You note I say parliament as what it has forgotten is that it is the servant of the people and the people need to be consulted as they are the highest authority. Parliament has been behaving as rogue governments making laws that favour the few at the expense of the many. Time to return to lawful government
    MICK
    13th Oct 2015
    2:50pm
    The model used is the classic difference between the rich and the poor. The poor live off the capital. The rich live off the interest of the assets their capital has bought.
    Governments are en masse living off the capital and when it's all spent then they will need more....FROM YOU!
    Gra
    13th Oct 2015
    3:38pm
    The fact that so many "Energy providers" have sprung up virtually overnight says it all. It indicates the consumer is ripe for the picking. When you look at the actual number of suppliers (of which there aren't that many) it proves that we have been sold out.
    TREBOR
    13th Oct 2015
    5:13pm
    That's exactly right, mick - once Bailout Baird has sold off the farm, he will be back humping the leg of Morrison for a raise in GST to cover the State's 'shortfall in revenue'.

    The fact that after selling off everything and then some, and having 'private roads' and such - we are all worse off now than we ever were and the costs of living have gone through the roof at the same time as jobs are disappearing and the economy is on the downhill ski run....

    Anyone who believes we are well served by privatisation is a fool.
    jackie
    13th Oct 2015
    11:23am
    This is all thanks to Miss Gillard! What an evil woman.
    johnny
    13th Oct 2015
    11:30am
    Also, John Howard, Kevin Rudd and Tony Abbott
    Gee Whiz
    13th Oct 2015
    12:14pm
    And Malcolm Turnbull. He just hasn't got up to full speed yet.

    This bloke scares the crap out of me.
    TREBOR
    13th Oct 2015
    1:25pm
    And Bailout Baird.... don't forget...
    MICK
    13th Oct 2015
    2:51pm
    HUh??? How do you work that? I understand that Abbott Inc. have run up a huge bill and also done away with the debt ceiling so that they can spend on forever.
    Sounds like an Abbott three word slogan jackie.
    Gra
    13th Oct 2015
    3:38pm
    You Labor hysteria is showing through jackie.
    Adrianus
    13th Oct 2015
    5:40pm
    mick, I'm just saying this to be helpful. You know you would sound a lot smarter if you stopped mentioning about the Abbott government increasing the debt ceiling. We all know the reason it had to be increased. Labor should have done it before they went into caretaker mode instead of playing childish games.
    P$cript
    23rd Oct 2015
    12:29pm
    And what did she do to be called evil?
    Maybe it was because of the slogans using the words witch and bitch or maybe it was all the lies regarding the carbon tax (as the unmentioned part of her speech where she said it would be a price on carbon), then again it could be the NDIS she introduced. Maybe it is the words that came out of the mouth of Abbott, the biggest multi-liar ever, could you in reality ever believe anything he ever said!
    johnny
    13th Oct 2015
    11:34am
    I recently tried to switch my suppliers and every company started offering huge discounts. It goes to show how huge their margins are and how they are ripping off the uninformed. It is all left to the individuals to get the best they can. There is no control.
    Pablo
    15th Oct 2015
    2:25pm
    That's OK Johnny unless you live in NQ where we can go with Ergon, Ergon or Ergon! No competition allowed by the Qld government, so we are openly getting ripped off by these greedy ......
    peedee
    13th Oct 2015
    12:22pm
    I agree with all the comments about privatisation. When the great false carbon tax v electricity prices debate was raging how was it that suppliers were offering up to 30% discounts at the time? Many decades ago my very wise mother said that essential services should never be privatised. When the Kennett Gov. sold the SEC Kenneth Davidson observed that at the time the SEC was not only covering its borrowings it was making a healthy financial return to the State. It was continually upgrading and building power stations and infrastructure and most importantly was a great training ground for apprentices. Short term gain long term pain.
    geomac
    13th Oct 2015
    1:35pm
    Spot on peedee
    MICK
    13th Oct 2015
    2:54pm
    Yep. The Carbon Tax demonisation from Tony Abbott was nothing more than a lie which delivered the coal industry a huge windfall. Now taxpayers put in $8 billion a year and the nation is marking time when it could have been a first mover in solar and the future.
    Redhead
    13th Oct 2015
    12:57pm
    I have just renegotiated with my supplier Origin and now the paper has arrived I am going to be charge a supply charge for each tariff I am on, eg. Peak 116.398c per day, tariff 31 at 2.900c per day and tariff 33 (Pool) 2.900 per day Plus GST of course. When previously there was only the one supply charge, so who thought this one up? They have offered me a 10% while out this am talking to friends at my Tennis club one lady has been offered 16% from Origin why is it different from one person to another.....Very strange....
    Ted
    13th Oct 2015
    12:58pm
    the alternative....sit in the dark
    TREBOR
    13th Oct 2015
    1:26pm
    .. or take back the utilities..... banish the perpetrators to Manus Island Gulag and tell the natives they are all PI haters...
    geomac
    13th Oct 2015
    1:48pm
    I have tried to get info on when the charge for smart meters will finish in Victoria. Despite emails to the relevant authorities I get a Yes Minister reply which does not answer the question. It should end in 2016 by my reckoning. The consumer pays for the meter but does not own it and the benefit of not needing the meter read manually is a boon for the retailer while the consumer gets nothing. Nothing that is unless they try to change their power usage patterns but when its cold you turn on the heater and when its time to eat you cook. Same as when its hot you put on the fan or the air con.
    When the supply charge which includes the smart meter costs is nearly half your power bill something is very wrong. I am still waiting for any reduction in my bills ( carbon tax removal ) much less the fairy tale 500 bucks. How is it I am now paying more now than when the carbon tax was in force ? As it was 9% then that means its removal has been overtaken by other charges. Private company versus public company means one charges like a wounded bull and the other services the community and trains apprentices.
    Bizylizy
    13th Oct 2015
    1:54pm
    G'day , I am with Red Electricity, my total peak used for the last qtr 737kwh the rate was 32.700 @ c/kwh cost $241.00 Then Total off peak =954h @14.000c/kwh cost $133.56 Off peak hot water usage 570kwh @14.000c/kwh $79.80 service to property charge $1.130per day $101.70 gst $55.61 Total $591.76 now here's the crunch.... I have Solar being cold not too sunny It produced 314 kwh ( guess I used the rest) but I was given a credit for 314kwh @ .6.500 perkwh for $20.41c (If I had used 314kwh of Red's power I would have paid $102.67c) Having paid $6800.00 to have Solar in the first place I feel a bit cheesed off that Red Electricity only pays me .6.500kwh and they can use my power in all probability to sell to one of you......Yes Mr Greg Hunt I am cheesed off...... to say it politely but with meaning.
    Roll on Summer so I can produce more Solar Power for Red to get the credit for. Thanks for the memories when the Government ran our necessary living services and no-one was left out in the cold because of being unable to meet those bills .Remember the shilling in the gas meter to have a bath? Ha! Ha!
    MICK
    13th Oct 2015
    2:58pm
    And that is how a corrupt government operates. On the one hand you fork out for a solar installation and on the other your energy supplier takes any excess you have (there would be heaps) gives you 5 cents per Kwh and then sells any extra power you need back to you for 10 times that figure. I call that THEFT and I ask WHERE IS THE ACCC??? Nowhere to be seen. As normal.
    fearlessfly
    13th Oct 2015
    2:10pm
    Whack the energy scumbags, NOW and SEVERELY.
    Sevi
    13th Oct 2015
    2:37pm
    I'm confused, how can my September bill quote that I used 20 units daily when it has always been 13 units daily and I have not acquired any more electrical items and still only have 14 solar panels? Darned if I know how it works but went from always being in credit in the $300-500's and this latest bill my credit has dropped to $27.00, it's horrifying
    LiveItUp
    13th Oct 2015
    2:46pm
    Has you meter readings been recorded correctly. Cyclodial meters are very easy to read now.
    MICK
    13th Oct 2015
    2:59pm
    The casino always wins Sevi. If we had genuine laws to protect consumers and if regulators gave a damn and enforced severe penalties then we would not be living in Dodge City with big business scalping us.
    TREBOR
    13th Oct 2015
    4:57pm
    Similar here - our 'daily usage' this winter was 27 KWH - last year was around 18....
    I have a suspicion that your metering is like the internet providers - they bill you on the overall traffic flow and give you an estimate rather than actually reading it.

    My internet went up sharply to more than double when Windows 10 came online, meaning every man and his dog was downloading it - EXCEPT ME! I went to the RSL and used their free wi-fi - yet my 'internet use' was the total of a month's supply in one day. Arguing with them that I am an aged pensioner have no kids here, allow nobody access, and do not stream music or videos and have to approve downloads and upgrades etc, fell on deaf ears.

    I am almost certain, in my devious little mind, that the same 'billing approach' is used by your electricity supplier - you are billed as part of the overall traffic, not on your personal usage.

    Needs looking at anyway.
    I feel we are in the land of the biggest rort, and unless and until we take it back we wiull always be paying through the nose.
    FrankC
    13th Oct 2015
    8:30pm
    TREBOR,, that reminds me of the time we were with TPG-- I would not go near them now, not even for free. My wife and I were in Italy on holiday for a fortnight, and during that time I 'downloaded heaps of data' on to my computer, for which they charged me.I think it was over 30 Mb. The house was locked up, and nobody entered the house. When I complained they said I must have left my 'dial-up' modem on. It was a bloody phone, you don't unplug your phone, nobody does.My son who is an IT director of his own company said you cannot down load on a effectively unplugged comp My complaints fell on deaf ears.
    You can't download on to a comp that is turned off at the wall. Lying bastards, I wouldn't touch them with a barge pole.
    Libby
    13th Oct 2015
    3:26pm
    In Sydney we do have competition. I'm with Energy Australia, no difference in the cost since 1 July 2015! My bill was nearly $600 per qtr. I paid $50pf on Energy ($100pm) so I wouldn't get a whopping big bill to pay. Our winters have been extremely cold and we needed heaters day and night unless you go and sit in Westfield's warmth all day, read the papers, have lunch, coffees etc. I don't do that anymore, it was just TOO COLD to even go out! Energy Australia is owned by Chinese based Tru Energy and they get very, very cheap electricity! I've decided to try Dodo, no harm in given them a go, no contracts,I only have electricity so I still qualify. They will take out $60pm from my account, 20% off if you pay on time, They gave me $120 off my first bill. I think I might save a lot with them. My younger son is a long time customer of Dodo and has saved a lot of money. We are now in spring and then summer which won't cost very much during those seasons but I'm very interested in how next year's winter months cost will be. I do feel apprehensive about changing but we gotta start somewhere! I don't have air conditioner and if I owned my own home I would use solar energy. I doubt very much it unit blocks will use solar! Malcolm Turnbull's office is in my vicinity of Waverley, maybe I should drop in and ask him to do SOMETHING about our greedy energy suppliers! He's welcome to install a solar panel on my roof!
    Sevi
    13th Oct 2015
    4:23pm
    Bonny & Mick, thanks for your comments, just had another drop of misery, we only have Synergy in WA, the other supplier only does commercial business's
    Pass the Ductape
    13th Oct 2015
    5:07pm
    Australians are gouged every day on almost everything they purchase. They call Australia the lucky country - well it is - especially for retailers - despite their constant whinging! Hopefully people might wake up to this one day.
    carmencita
    13th Oct 2015
    5:32pm
    I find it tiresome and confusing sometimes when comparing utility prices. I change retailers when possible. But the process of comparing prices such as in cost per unit price and supply charges as well as trying to uncover how discounts are applied are quite taxing. The repeal of the carbon tax has not made much difference and has not taken it back to price before the carbon tax was implemented. Energy retailers took advantage at that time and increased prices as they want it all blaming on carbon tax. Also that when solar panels were put up and subsidised, those without were slugged with cost of upgrading network structures which to me was unfair.
    musicveg
    13th Oct 2015
    8:23pm
    Have you looked at Powershop? Depending on your location I find they are much better because you buy ahead of use and when they electricity price is lower you can save quite a bit over the year.
    Hoss
    13th Oct 2015
    9:53pm
    Abbott and Hunt assured us that when the carbon tax was removed, everyone would be better off by $625. In 4 quarters from Oct 2013 t0 August 2014 (with carbon tax so called) my electricity bills totalled $1556.81. In the corresponding quarters when the carbon tax was removed (Oct 2014 to July 2015) my bills totalled $1498.08 a total savings of $58.73. So much for promises. I wonder when we will get the the remaining $500 .

    14th Oct 2015
    1:05am
    this industry badly needs to be regulated!
    Not Senile Yet!
    14th Oct 2015
    12:55pm
    What you need to understand is that the Governments (State) allowed the infrastructure of the Lines & Poles get run down prior to seeling them off privately!!!
    So when the deal was struck with the private purchasers they negotiated a guaranteed return on their investment of 10% profit separate and above their investments to upgrade the lines and poles.
    This meant that they rapidly replaced and upgraded poles & Wires (that the Govt's neglected) by investing more capital but at the same time were guaranteed a 10% return over and above their expenditure!!!!
    To achieve this prices had to rise rapidly!!!
    The Governments knew this BEFORE the deal was signed....and guess what....the deal runs for 10Years before the guarantee expires!!!!
    So yes Power is more expensive......but it is because you are paying for THEIR investment in Poles & Wires (+10%) .......so they can continue to gouge you far into the future!!!
    As for the Money/Purchase Price it was sold for......has long disappeared down the big Black Hole called General Expenditure Tax Income.....never to be seen again!!!
    I agree with most sentiments here.....but rest assure the Govt is blocking and delaying the Solar Energy Developments because going Off the Grid...as they say....will make then vunerable to being sued for breaking the Dead of Sale Provisions....that guarantee returns!!!
    May soon be cheaper to buy your own generator at the rates they now charge!!!!
    geomac
    14th Oct 2015
    4:13pm
    That scenario certainly does not apply to the sale of the SECV in Victoria. A recent bushfire inquiry found the private company had been negligent in maintenance of power pole/po;es causing loss of life and property.
    I am not sure about your assertion regarding lines and poles in other states but thought the gold plating was set by the national grid authority.
    Ikantu
    14th Oct 2015
    1:16pm
    Would be nice to have an alternative supplier but WA only has one supplier - the government owned and controlled Synergy. We have a 5Kw solar system that feeds back into the grid far more than we use but (at $0.07/unit) don't even get wholesale prices for the energy we supply, and pay $0.25/unit for usage, plus extraneous fees. In a couple of years battery systems will become affordable, so we'll all have to wait and see what happens to the market then. The energy sector is undergoing major changes as technology and competition heats up.
    retroy
    16th Oct 2015
    2:53pm
    Here, here, Has been

    The Qld govt inherited the rort from Cando Newman's mob, but they have done nothing to fix it.

    Electricity and water could come down by 40% if they stopped charging excessive rates, but then they would have to tighten their belt and live within their means.