Centrelink News

Government services need to be more 'human', say agencies

COVID-traumatised population needs help not penalties, say MPs and welfare group.

Centrelink's coronavirus debt recovery pause set to end

Services Australia says it's here to help; clients hope to avoid another robo-debt.

JobSeeker cuts to hit older Australians hardest

Government research shows older Aussies more reliant on JobSeeker supplements.

End of year help for age pensioners

Hank Jongen on how Services Australia plans to support older Aussies through summer.

Centrelink staff not ‘productive for customers’, report finds

Survey of Services Australia staff finds deep dissatisfaction with performance targets.

December Centrelink changes to affect half a million

New reporting changes due to start on 7 December will save the government $2.1 billion.

How to check your eligibility for the $250 economic support payment

The first round of extra government payments announced in the budget should arrive soon

Cutting the coronavirus supplement will push many to the brink

Expert modelling reveals hundreds of thousands set to go back below the poverty line.

Calls for robo-debt royal commission as class action is settled

Government settles class action against robo-debt for $1.2 billion.

Centrelink office wait times 30 per cent longer than 2015–16

Even though fewer Australians are visiting Centrelink, they are waiting longer.

Government announces Christmas cut to income support payments

JobSeeker coronavirus supplement to be extended into next year, but at a reduced rate.

Centrelink assets test waiver set to end next week. Are you still eligible?

The end of this scheme will create new challenges for anyone depending on payments.

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