YOURLifeChoices member Emmanuel has embraced Centrelink’s online services but is increasingly frustrated that he can’t report his assets via this system. Why? He asks.
I receive all correspondence from Centrelink online. For a while now, I have been trying to report assets etc online but I always seem to end up at a point where I can do everything else except report assets.
Being on hold by phone, or joining the queue at the local office doesn’t appeal. Why is this not possible?
A. The Human Services (Centrelink) online system is continually being upgraded to meet the needs of its end users. To this extent, it is intended that the online facility to advise of changes to income and assets will be available in March 2013. I hope this helps with your frustration.