YOURLifeChoices member Paul was perplexed when told by his local Centrelink office that the Essential Medical Equipment Payment can only be claimed online. What happens to those who do not have computer access?
I was advised yesterday at my local Centrelink office that the Essential Medical Equipment Payment of $140 cannot be claimed until 18 June and will not be paid until after 1 July. I was also told that this claim has to be initiated online, but what are pensioners without access to a computer supposed to do?
A. You have been given the correct information in relation to dates for claiming and payment of the Essential Medical Equipment Payment. Those eligible can apply online at humanservices.gov.au/cleanenergy by selecting the Online Services option. Alternatively if you do not have access to a computer, paper claim forms are also available from 18 June. You can call 132 468 and say ‘medical equipment’ at the prompts. A Human Services operator can arrange for a claim form to be sent to you.
Find out more about the Essential Medical Equipment Payment.