How to claim your Age Pension support payment

If you are not across the coronavirus support package, here’s what you need to know.

How to claim your support payment

If you are not across the coronavirus support package that passed through Parliament on Monday night, here’s what you need to know.

About 6.5 million Australians will get a one-off payment as part of the government’s response to coronavirus.

Centrelink will pay you the $750 one-off economic support payment if you’re living in Australia and get an eligible payment between 12 March 2020 and 13 April 2020.

You won’t need to do anything, Centrelink will pay you automatically. You will get the money from 31 March with most people receiving it by 17 April 2020.

There will also be a second $750 economic support payment from 13 July 2020 if you’re getting and eligible payment or have an eligible concession card on 10 July 2020.

Centrelink will also pay a temporary $550 coronavirus supplement, on top of your normal payment, from 27 April 2020 if you’re getting a JobSeeker payment, Farm Household Allowance or special benefit.

Make sure Centrelink has your correct details so it can pay you. The easiest way to do this is by using either:

If you don’t have an online account, you can phone Centrelink on your regular payment line.

Eligible payments include:

  • Age Pension
  • Disability Support Pension
  • Carer Payment
  • Carer Allowance
  • Parenting Payment
  • Wife Pension
  • Widow B Pension
  • ABSTUDY (Living Allowance)
  • Austudy
  • Bereavement Allowance
  • Newstart Allowance
  • Youth Allowance
  • Partner Allowance
  • Sickness Allowance
  • Special Benefit
  • Widow Allowance
  • Farm Household Allowance
  • Family Tax Benefit A
  • Family Tax Benefit B
  • Double Orphan Pension.

You’ll also get the payment if you have one of the following concession cards:

  • Pensioner Concession Card
  • Commonwealth Seniors Health Card
  • Veteran Gold Card.

You’ll also get the payment if you get one of the following Department of Veterans’ Affairs payments:

  • Veteran Service Pension
  • Veteran Income Support Supplement
  • Veteran Compensation payments, including lump sum payments
  • War Widow(er) Pension.

You’ll only get one payment, even if you get more than one qualifying payment or card.

The payment won’t be counted as income for social security and family tax benefit payments, aged care fees and charges, Farm Household Allowance and veterans’ payments. It’s tax exempt. Centrelink won’t use this payment to pay off an existing debt.

Do you plan on spending your extra payment to support the economy? What will you be buying?

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    To make a comment, please register or login
    24th Mar 2020
    what about Low Income health care Card???
    24th Mar 2020
    I think it said health care card. Re read.
    24th Mar 2020
    As far as I can see we miss out all around.
    It’s called Low Income for a reason - we have low income!
    24th Mar 2020
    Dear Magpie580, i cannot see it on the list see the following website

    24th Mar 2020
    WOW thats a long bloody list, but guess what you left off the PAYE taxpayer they get bloody nothing, they just pay for it..

    Typical...... even the Govts business buddies are getting a payment, but nothing measley like $750......
    24th Mar 2020
    as I recall many PAYE taxpayers got a gift by way of tax deduction not so long ago
    24th Mar 2020
    If you get the corono virus payment you have to get the COV-19 as well..... LOL
    24th Mar 2020
    Pensioners living overseas are not on easy street ..facing more restrictions than those in OZ. Should the Feds worry about ALL Australians.??
    24th Mar 2020
    Work hours have gone from 24 to 15 hours a week, what do i have to provide to claim the stimulus supplement($550 a fortnight) please, also on low income health card, am i entitled to the $750 payment as well?
    24th Mar 2020
    24th Mar 2020
    24th Mar 2020
    Wife given one day a week work, finished mid last year, unsatisfactory, too young for OApension (not until 66 yo IS 65 THIS YEAR) did not fit into centre link Jobsearch requirements, ridiculous volunteer time required, of 30 hours a week or an amount of jobs to look for, all for about $140 dollars a fortnight, simply not fair, it appears that we , not very well financed but we get by, but we, will only get $750 for one person on pension, she is a seniors card holder, I know of people on two pensions living together who will get $1500 dollars, if this is true the age change for retirement after being born 1954 is a joke and I guess a John Howard stuff up. I think silly John did that and will leave so many people in an unfair circumstance? ,
    24th Mar 2020
    Hi John,
    Unfortunately untill our politicians have to use centrelink nothing will change, pay taxes all your life to support their lifestyles, look at Bronwyn Bishop, retires on $700 a day, we get crumbs
    24th Mar 2020
    John, they are relaxing the need to volunteer etc. To access job seeker payment. She could re apply. Then you would both get more benefits
    24th Mar 2020
    My Gov. is not available so how do you claim online.
    24th Mar 2020
    Its called Catch 22
    24th Mar 2020
    even when you get onto MyGov it is not straightforward if you have never dealt with Centrelink. First stumbling block ... ring Centrelink to get a CRN number. I wonder how the designers of these systems ever got it through user testing.
    25th Mar 2020
    Very Kafkaesque !!
    24th Mar 2020
    What a big masquerade that is!
    Huge queues at centrelink offices.
    My Gov website down
    And when you call you can grow a beard while you wait, if you call doesn't get cut off!
    Just a big masquerade
    24th Mar 2020
    what about us Aussies living overseas? The value of the Australian dollar has crashed in Thailand and us pensioners are now living below the poverty line of Thai, I live here to stay healthy if in Aust. would be in a nursing home or dead I am not interested in potato couch comments
    24th Mar 2020
    Pensions living overseas are saving the Feds money ,,no rent assistance ,,power medicare
    25th Mar 2020
    I didn't think you could get an Australian Pension if you were living overseas permanently.
    25th Mar 2020
    You can get the OZ Pension overseas, how much depends on how long you have lived in Australia etc
    25th Mar 2020
    Aussie pensioners living abroad are luckier than most others. We only have lived in Australia for 35 years to get the full pension. In most other jurisdictions the word is 'contributed' not 'lived'. If Aussies are not happy living abroad they can always come home, possibly not right now when the planes don't fly.
    29th Mar 2020
    Leaving aside the issue of whether the aged pension is generally sufficient; aged pensioners dont really need the extra 2 x $750- esp. as it is more important those amounts go into the pool for laid off casual workers !! Many aged pensioners will save money ! That is those that often normally go to clubs and pokies, pubs, restaurants etc etc.
    30th Mar 2020
    Can you explain what wife pension is please?
    31st Mar 2020
    "If you are not across the coronavirus support package, here’s what you need to know"

    Has anyone deciphered the "if you are not across"??? What does "not across" mean?
    31st Mar 2020
    Do not be a pedant !!
    31st Mar 2020
    It means being fully informed about.
    31st Mar 2020
    Thanks Maggie, is this colloquial? Never heard or seen that combination of words in that context before....
    31st Mar 2020
    The origin of the expression is unclear. I imagine it comes in response to expressions like " I hope I can get my message across".
    It has a real Aussie ring to it but I have read it is used in UK too, mainly in work situations.
    That it is a newish expression is evidenced by a lack of definition in older dictionaries.
    I hope you find that helpful
    9th Oct 2020
    I am a pensioner would my pension be affected if my adult working child returns home to live with me how would it affect my pension ? Would I still be able to get pension concession
    i.e. Council rates water rates electricity etc.

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