Account-based and allocated pensions are reviewed by Human Services in August and February and, from 1 August 2014, you will be able to complete your Income Stream Review online.
With August now upon us, this will make it even easier to submit your review to Human Services on time. There are no changes to the review process, only new ways for you to complete it.
You can do this through your myGov account, Centrelink online account, or by going to humanservices.gov.au/incomestreamreviews, where you can submit your Customer Reference Number (CRN) and the unique One Time Access Code (OTAC), which you will receive in a letter.
If you have a nominee arrangement in place, they can complete the review on your behalf online using your CRN and your OTAC.
You can lodge any supporting documentation required through the online Document Lodgment Service.
Once you have completed your review online, you will be issued a receipt and there is no further need to contact Human Services.
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