Deafness

  • Australian Association of the Deaf. AAD is the national peak organisation for deaf people in Australia. It represents the views of deaf people who use Auslan (Australian Sign Language). The site has links to the State Associations.
    Go there
  • Australian Caption Centre. The Australian Caption Centre is a national not-for-profit, institution that produces and promotes captions as an access solution for deaf and hearing impaired people to media including television, video, DVD and cinema. Captions render the entire soundtrack (including background noises and sound effects) of a TV program, TV commercial, video, DVD or cinema screenings as text, usually at the bottom of the screen.
    Go there
  • Captions are available on all prime time TV programs but you need a TV set capable of teletext (note that veterans may be able to claim a part reimbursement of a new teletext TV set, but check with DVA before purchase)

  • Australian Deafness Directory. A comprehensive guide to many organisations and services of and for deaf people and people with a hearing impairment in Australia.
    Go there
  • Better Hearing Australia. A non-profit, self-help organisation controlled by its members and providing an Australia-wide community support service of rehabilitation and help for Australia’s hearing impaired. BHA has developed a Hearing Health Card for details about the cardholder and tips to help a hearing person communicate.
    Go there
  • Deafness Resources Australia (DRA). DRA is the trading division of Australian Communication Exchange Limited (ACE – see below under National Relay Service), which aims to maintain a wide range of products to suit anyone with an interest in deafness. To find out what’s available, check the links to Technology and to Books, Videos, CD-ROMS.
    Go there
  • National Relay Service. The Australian Communication Exchange (ACE) provides a National Relay Service (ACE-NRS or NRS) 24 hours, every day of the year. The ACE-NRS relays telephone calls between people who are deaf or have a hearing or speech impairment and the wider community. You can make any call you wish to anyone, anytime, anywhere. The NRS service is free but callers have to pay the normal local, STD or international call charges.
    Go there
    Freecall 1800 555 660
    TTY 1800 555 630
  • Office of Hearing Services.Provides information on the eligibility of individuals and the provision of services, provider directory, how to make a complaint about the service, and other resources.
    Go there
    Phone 1800 686 126
    TTY 1800 500 496
  • Client Services Line  1800 500 726
  • SHHH – Self Help for Hard of Hearing People. SHHH Australia is a non-profit organisation dedicated to helping Australians with hearing loss. They give information and advice to hearing impaired people and their families, whilst promoting a better community understanding of hearing loss. See ‘What we do’ and the Information Sheets (in PDF format).
    Go there



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