How Labor’s big win could change aged care for you and your loved ones

If you or someone you love is navigating the aged care system, you’ve probably heard a lot of promises over the years. 

But with Labor’s recent election win, we’re finally seeing some of those promises turn into action—and the changes could have a real impact on your daily life.

So, what exactly is on the horizon for aged care in Australia? And, more importantly, what does it mean for you, your family, and the future of care for older Australians? Let’s break it down.

A new era: The aged care act overhaul

At the heart of Labor’s reforms is a brand-new Aged Care Act, set to come into effect on 1 July 2025. This isn’t just a tweak to the old rules—it’s a complete rewrite, designed to put the rights and wellbeing of older Australians front and centre.

What’s different about the new Act?

A Statement of Rights: For the first time, everyone accessing aged care will have a clear set of rights, making it easier to know what you’re entitled to and what you can expect.

Simpler, more transparent access: No more jumping through endless hoops or deciphering confusing paperwork. The new system aims to be straightforward and user-friendly.

Fairer assessments: Whether you’re entering residential care or seeking help at home, the process will be more consistent and equitable.

Stronger accountability: Providers will face tougher rules and oversight, so you can have more confidence in the quality of care.

For many families, these changes mean less confusion, more clarity, and a greater ability to speak up if something isn’t right.

Home care gets a makeover: Introducing support at home

If you or your loved one receives care at home, you’ll want to pay close attention to the new Support at Home Program. Launching in July 2025, this program will replace the current Home Care Packages and Short-Term Restorative Care.

What’s the goal? To make it easier to get the help you need, when and how you need it—without the red tape.

Key features include:

One set of rules: No more patchwork of different programs and eligibility criteria.

A simpler process: Getting services should be as straightforward as possible.

Tailored support: Services will be better matched to your individual goals and preferences.

This is a big step towards a system that’s designed around you, not the other way around.

Funding, workforce, and cultural safety: where the money’s going

Labor’s pre-election budget has earmarked nearly $292 million for the next stage of aged care reform. But where is that money actually going?

Expanding the Aged Care Quality and Safety Commission: More oversight means better protection for residents and families.

A Single Assessment System: No more bouncing between different agencies—one unified process for everyone.

Culturally safe care: More funding for First Nations organisations and culturally appropriate assessments, so care is respectful and inclusive.

Care Together Program: Support for cooperative care models, giving families and communities more say in how care is delivered.

But there’s a catch: The sector is still grappling with workforce shortages. While wages for care workers have increased, attracting and retaining enough skilled staff remains a challenge. 

The government says it’s working on solutions, but it’s something to watch as reforms roll out.

What does this mean for you and your family?

Let’s be honest—the aged care system can be overwhelming. But these reforms are designed to make things easier, fairer, and more transparent.

Here’s what you can expect:

Clearer rights: You’ll know exactly what you’re entitled to, and how to speak up if something’s not right.

Simpler services: Especially if you’re receiving care at home, the process should be less confusing.

Stronger protections: With more oversight and tougher rules for providers, you can feel more confident in the care you or your loved one receives.

More inclusive options: Especially for First Nations and culturally diverse communities.

What should you do now?

Review your current care arrangements: Make sure you understand what’s changing and how it might affect you.
Talk to your provider: Ask them how they’re preparing for the new system.
Stay informed: Keep an eye on updates from My Aged Care and other trusted sources.

Looking back—and forward

It’s been five years since the Royal Commission into Aged Care Quality and Safety exposed the cracks in our system. Since then, there’s been progress—but also plenty of frustration and waiting.

Labor’s renewed mandate is a sign that aged care is finally getting the attention it deserves. The hope is that these reforms will put older Australians—and their families—at the heart of every decision.

Here at YourLifeChoices, we’ll keep you updated every step of the way, with practical advice and the latest news on how these changes could affect you.

Have you or your loved ones experienced challenges with the aged care system? What changes would you most like to see? Share your thoughts and stories in the comments below—your voice matters!

Also read: Big cost-of-living relief is on the way after Labor’s re-election—here’s what to expect