Concerns over PayPal after 1.6 million customer details stolen

Font Size:

PayPal has been left red-faced after it was forced to admit a massive data breach at a recently acquired payment processor.

TIO Networks, which was acquired by PayPal in July, admitted on Tuesday that the data of up to 1.6 million customers was stolen in a recent data breach.

PayPal said in a statement that TIO’s operations had been suspended since 10 November, while it investigated “security vulnerabilities” in the firm’s platform.

“The ongoing investigation has uncovered evidence of unauthorised access to TIO’s network, including locations that stored personal information of some of TIO’s customers and customers of TIO billers,” according to a TIO statement.

“TIO has begun working with the companies it services to notify potentially affected individuals.

“We are working with a consumer credit reporting agency to provide free credit monitoring memberships. Individuals who are affected will be contacted directly and receive instructions to sign up for monitoring.

PayPal was quick to point out that its own platform “is not impacted in any way” and that PayPal customer data remains secure.

Do you use PayPal to pay for your online purchases? Are you concerned about this latest data breach? Do you think PayPal should have notified customers sooner?

Join YourLifeChoices today
and get this free eBook!

By joining YourLifeChoices you consent that you have read and agree to our Terms & Conditions and Privacy Policy


Is PayPal safe?

Bobby is trying to buy a gift online, and the only payment option offered is PayPal.

Should you use PayPal to make online purchases?

What are the pros and cons of using PayPal?

Dodge shipping fees this Christmas with Australia Post’s new product

New Australia Post product means you can dodge shipping fees this Christmas.

Written by Ben


Total Comments: 10
  1. 0

    …and here we go again.

  2. 0

    Bloody oath, “here we go again”. There are a lot of $$$$$$s to be made out there and by George the consumer is going to be the one to pay for them. The paypals of the world do not care.
    I had a TAFE teacher tell me last year that this digital world is really grand. Fantas-ma-gorical. Yet, nearly everyday there is another revelation that accounts have been “hacked” and all the consumers details leaked/stolen/sold etc.etc.
    Computers might have been good for somethings but mass use is not one of them. Retrieving info. and business records is one thing. Companies can employ people to protect them. But it seems companies do not take security seriously when it isn’t their money or information and then again paypal just had to get that little bit bigger by buying TIO.
    I think the example of yahoo and it’s debacle says it all ….. or nearly. When yahoo was sold to Verizon they found that the yahoo debacle was bigger than big. Again I say, unless it is worth a quid to the company they just do not care. Prove to me that they do.

    Oh, the yahoo/Verizon mess. From our end of the computer it would seem that absolutely 0 is being done. My wife changed her password (as advised by Verizon) and no cannot access yahoo at all or Verizon and certainly no one will talk.
    The only action is to take your business elsewhere and yes you can do it. But who do you trust???????????????????

  3. 0

    FYI …PayPal has only your details if you have Australian account any other country account they will not have access unless they break your id and password.
    I had UK and Thailand accounts last year 2 countries 2 accounts maybe same Id but they do not talk to each other financially
    Check your account to ensure you are in AU

    • 0

      Also do not hook your bank account get one of those pay as you go credit card and only transfer when you buy something I do that and I feel 100% safe …. My CC is from the Free account with a petrol station and I use it everywhere even overseas ….. no problems just transfer what you need ……

  4. 0

    Read it carefully. PayPal itself was not hacked and I understand it never has been despite other comments.
    But when the government of the world want all encryption and security watered down and not most of all allow a totally secure PC to be made we are doomed.
    Instead every one of the worlds Intel CPU chips has a secret back door bypassing all your normal software. I know some of the technical details for the White Hat groups.
    Intel’s little spying silicon the 2nd little CPU is connected straight across your modem /internet line!
    This secret Intel part of the 2nd CPU chip has a 1024 bit encryption key so that only the NSA/CIA was supposed to use it. But Intel idiots let loose major flaws in its secret OS code. Of course no one else was allowed to check this spy code that it was really secure. Do not know yet if any AMD CPU chips are safer or not.
    All phones all phone OS and all brands are insecure almost as if by design. Never use them for banking.
    Who watches the (our)supposed Guardians?

    • 0

      Yes mate …… that is why i decide 2 years ago to change all my access and only use a prepaid Credit card for all my business I transfer or cash deposit on the card to do my on line business.

      I am a retired Program manager and I have been following intel developments also following Microsoft using my own BIOS routine to escape from hackers …. so far so good no problems on my servers (2 HP)

      I have no reports from PayPal about any hacks on my account …. anyway will do no harm to me because I do not have my account register with them he he …

  5. 0

    Keeping data safe at all times is an issue for everyone. When companies do not succeed to protect their data, such mishaps happen. In this case, one of the most reliable financial transaction company has been the victim. http://www.



continue reading

Health news

Doctors call for convicted child killer Kathleen Folbigg's release

A group of 90 expert scientists and doctors is calling for convicted child killer Kathleen Folbigg to be pardoned in...


Adorable celebrity pets

Just like the rest of us, Hollywood's A-listers are pretty obsessed with their pets, especially when it comes to sharing...

Health news

Who needs a colonoscopy most? Ensuring those at risk head the queue

Professor Jon Emery Mary was 55 when she started having on and off tummy pains, and noticed she needed to...

Health & Ageing

What stress does to your skin, hair and nails

Stress can be an all-consuming beast. Not only does it overwhelm your brain, but it can have a physical impact,...


Multi-generational family living grows, forcing design changes

The trend towards multi-generational living, accelerated by the COVID-19 pandemic, is producing fresh approaches to Australian housing. Urban designer Craig...

Seniors Finance

Your retirement 'pay cheque'

Nothing beats the reassurance of knowing there's money coming in each month. Then retirement happens and, suddenly, it's up to...

Health news

Scientists closer to developing a vaccine for urinary tract infections

Anyone who has ever developed a urinary tract infection (UTI) knows that it can be painful, pesky and persistent, but...


Alarming spike in elder abuse during pandemic

A frightening rise in elder abuse during the pandemic is being reported across Australia. And some of the perpetrators are...