Auditor-General gives myGov website a tick of approval

The official review of the myGov web portal is in and it is largely positive. There were, however, budgeting issues which prevented remedial action.


Advice to lower Centrelink satisfaction goals rejected

Rather than being encouraged to pick up its game on the customer service front, the Department of Human Services (DHS) has been told to scrap Centrelink's customer satisfaction goals.


New scam aimed at pensioners

The ACCC has issued a warning of a new scam involving Centrelink impostors trying to trick Aussies into transferring money and disclosing sensitive personal information.


Telstra’s $90 million phone bill

The $474 million deal granting Telstra control over Centrelink’s phone line has cost the telecom giant more than it expected.


Improving fairness of benefits

The government has pledged to upgrade the welfare payment system, in order to better assist those most in need, and eliminate the frequency of welfare fraud.

Defence personnel devalued

Defence force personnel have been granted a 1.5 per cent pay rise.

Centrelink – Services Australia

Entitlements on returning to Australia

YOURLifeChoices member Catherine has been living and working overseas, but is now preparing to return to Australia. She is keen to find out to what benefits she may be entitled.