Joyce isn't happy about the price she’s being charged by her internet provider
YOURLifechoices member Joyce likes that her internet provider offers an Australian support service, but isn’t so happy about the price she’s being charged. Drew offers her a few alternatives.
I’m currently with Westnet as my internet provider, but I keep going over my 5000mg a month download limit (on ADSL 1), for which I pay $39.95. I know there are better deals out there, but I’ve found that Westnet has a superb (Australian) support service and I was wondering whether you knew of another provider where I could get similar support service, but with a greater download limit?
A. Provided by Drew
You may wish to revisit your current Westnet contract as you are currently paying a high price for a fairly low usage rate. If you have a look at its website, you will find that you can now pay the same amount for a 20GB package. If you call up the accounts department at Westnet, you should be able to get transferred to a new package and pay the same amount.
There are of course, other operators on the market using Australian support services. A few examples are:
Do you have an alternative internet provider which you can recommend to Joyce?
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