9th Aug 2017

Australia’s terrible broadband download speeds revealed

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Aussies 55th in download speed test
Ben Hocking

A test of broadband speeds across 189 countries has found that Australia ranks 55th, well behind table-topper Singapore and even behind Kenya (51) and the Bahamas (49).

Speeds were measured by how long it took to download a 7.5GB film file.

Singapore came in at number one, where the file was downloaded in 18 minutes and 34 seconds with an average download speed of 55.13 megabits per second (Mbps). In Australia, it took two hours, 12 minutes and 57 seconds to download the file at an average speed of 7.7Mbps.

There were 28 countries that were able to download the file in under an hour, including the Czech Republic (26th) and Slovakia (23rd) and 52 countries were able to download the file in under two hours, including New Zealand (30th) and the Bahamas (49th).



The Kiwis had more than double the mean download speed of Australia with 16.6Mbps, and Australia was even behind Kenya, where they managed an average download speed of 8.83Mbps.

British broadband advice site cable.co.uk compiled data from more than 63 million broadband speed tests across 12 months in partnership with New America's Open Technology Institute, Google Open Source Research, Princeton University's PlanetLab and other partners.

“This data set has been queried for tests run in the year to 10 May 2017; in order to compile a league table of download speeds for countries, tests have been performed by at least 100 unique IP addresses,” according to the outline of the methodology.

Australia has been steadily falling further down this list, even as the rollout of the National Broadband Network (NBN) continues.

NBN providers have been flooded by complaints from customers saying their connections are much slower than the speeds they previously enjoyed. One customer is receiving speeds up to 1/100 of what he believes he has paid for.

“As everyone else, I am getting 1 per cent (1 megabit per second or even less) of contracted speed (100Mbps) during peak times,” said the user. “After searching around I could see this is really a common Optus problem all around the country.”

Another user added: “Simply put, they (telcos) don’t purchase enough bandwidth from the NBN. They buy enough for 10 people but sell it to 100 people, so at peak times it’s useless.”

What do you think? Do we deserve faster internet speeds? Is this what you expected as the NBN started to be connected? What speeds do you get at home?

 

Related articles:
NBN: Higher prices for slower speeds
NBN rollout enters metro phase
Labor’s NBN compromise





COMMENTS

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MICK
10th Aug 2017
10:46am
It is embarrassing that even a country as small as New Zealand has faster download speeds than Australia. Malcolm Turnbull is to blame for this as it was his doing which gave us a third rate NBN which has so far cost more than the original fibre model.
I have to admit that my NBN connection is one of the better ones and I do read about the many which are poor. My suggestion is nevertheless for users to ditch broadband and go NBN. I'm sure with a change in government in 2 years time this will be fixed with coalition media interests and trolls crying 'cost' all the way to the following election. A fix is nevertheless required as we are not a third world country (yet).
buby
28th Aug 2017
7:30am
I don't know about that MICK, i have broadband and i'm extremely happy with it, i don't live on my computer. OH wait, yeh sometimes i do, I play scrabble and read this stuff and it takes all day. and i don't have a problem with it. Plus if i go to NBN, they will happily UP the price, and i certainly don't need that especially at this time in my life.
The INternet Speeds can be good i think it depends on the network you take up and your provider, i'm so happy with mine i wouldn't want to change. Although if i move, i may be forced too, as i see they are trying to offload everybody off the old system, and get them onto the NBN, probably cause they will get more money of them. and its probably a lot slower than what i have LOL. YEH thats a bit of a JOke Mick?
mike
10th Aug 2017
11:07am
What do you expect from our USELESS government. Julia Gillard started a very good NBN project, but then came ABBOTT, and he could not carry on a project started by Julia, so he changed it, saying his was better and cheaper. However, he TOTALLY buggered it, and the connection to the node that he implemented worked out nearly as expensive bit totally USELESS. What a stupid stupid form of government we have where both parties are more concerned about scoring points of each other than actually running our country.
MICK
10th Aug 2017
12:04pm
You never hear about who is responsible for the mess. You never hear who had the proper project. You never hear about debt either despite it having more than doubled in 5 years.
Welcome to the right wing owned media!
Placido
10th Aug 2017
1:30pm
It appears that the conservatives could not risk a successful NBN as they did not and do not want labor to get credit for positive good ideas. The appalling thing is that they are prepared to squander Australia's future just for some out dated ideology.

The LNP have finally convinced me that they are the worst economic managers ever!
DrPolymath
10th Aug 2017
2:53pm
Right on Mick. With fibre optics all the way there'd be no problem, but the cheapskate Li(e)berals/Fiberals blew it.
buby
28th Aug 2017
7:34am
Yes Mike well thats what happens when the left hand don't know what the right hand is doing. OH well i guess abbot was trying to be smarter, but it didn't quiet work out that way. It won't be long tho before many of us will be forced to take on the NBN, and the high prices that come with it:( Isn't it typical) it be all about greed nothing good.
buby
28th Aug 2017
7:36am
Yes Placido, they love to waste a lot, and they wasting taxpayers dollars hand over fist, they don't care.
they don't know how to budget, i'm surprised we are not worse into debt. they are hopeless.
could be worse
10th Aug 2017
11:40am
I wonder if the area you live in and where your NBN box is situated makes a lot of difference? As I am very, very, happy with my download speed. Everything happens instantly and compared to the old connection, this is super speed. Any faster and everybody will want to come and live here. Why compare everything to other countries. Hmmm I wonder if they complain about our houses being better, our food fresher, our lives happier, our abundancy of everything, apparently except in some places at the moment, just not fast enough. love to all.
in2sunset
10th Aug 2017
2:58pm
Lucky you!
in2sunset
10th Aug 2017
2:58pm
Lucky you!
Retired Knowall
11th Aug 2017
7:24am
Keep this sort of comment up "Could Be Worse" and you will be barred from this site.
inextratime
10th Aug 2017
11:42am
My internet speed, via cable meant that video download from Netflix was buffering. Contacted Telstra who told me it was the modem as it was three years old. Installed new modem, charged me $200 for it and it is just as slow, around 7- 16 mbps, as the old one. Two phone calls, lasting an hour each, I am still waiting for the satchell to return the 'new 'modem and will have to continue receiving buffered video downloads and slow online download speeds. Despite the building being just 5 years old, no NBN until 2019.
David
10th Aug 2017
11:55am
I just have ADSL2+ and I'm happy with the internet speed I get.
MICK
10th Aug 2017
12:05pm
Get NBN and you'll get a real surprise.
Tiny
10th Aug 2017
6:02pm
Yes the Suprise will be most likely your NBN will be slower than your ADSL2+ ????????
Retired Knowall
11th Aug 2017
7:27am
I'm 1.5 Klm from the Node and my speed has gone from 5 Mbs to over 11 on the 12 Mbs plan. Fibre to the Kerb would have been better but in my case only marginally for the speed I need.
Janran
11th Aug 2017
4:36pm
I'm not unhappy about my ADSL2+ speed either, David, but there's no way I'm taking up the NBN when (if) it comes to my regional location. I will go wireless before I fall into that iffy hole. I have family in the country who were forced onto the most hopeless NBN, that drops out mid-email and could be described as "intermittant" at best - much much worse than pre-NBN speeds and service.

MICK, maybe you live in an area where the NBN providers buy up enough bandwidth to keep everyone happy? It would be interesting to draw a map of blue ribbon Liberal electorates and big business precincts and overlay it with a map of decent NBN speeds. (Not to suggest that you're a Liberal voter, MICK - I know you're not.) By the same token, then draw a map of non-Liberal electorates and overlay it with a map of very poor NBN speeds and service.

The resultant maps may reveal why the Libs figured the dud node NBN they have imposed on us is good enough for Australia and Australians. Basically, it doesn't matter to them because big business and the rich are the only ones they're keen to serve.
Fliss
10th Aug 2017
12:41pm
I ordered NBN the day it became available in my street. Then spoke with a few people & heard about all their issues - drop outs, etc. Phoned back & cancelled. Will stay with cable until they fix their issues.
in2sunset
10th Aug 2017
2:57pm
Lucky you, I live rural and no choice. Absolutely a disaster. Then they said they could only install - to my bedroom, not my office, without charging me an arm and a leg to move it. So now have to run cables through house. Slow as Buggery, freezes, and now dread any time I have to waste using the computer. Am Getting pretty sick and Tired of paying premium rate for 2nd rate service.
in2sunset
10th Aug 2017
2:57pm
Lucky you, I live rural and no choice. Absolutely a disaster. Then they said they could only install - to my bedroom, not my office, without charging me an arm and a leg to move it. So now have to run cables through house. Slow as Buggery, freezes, and now dread any time I have to waste using the computer. Am Getting pretty sick and Tired of paying premium rate for 2nd rate service.
Pushkin2
10th Aug 2017
3:00pm
You don't have NBN but have a "cable" - please explain. I'm sure the rest of us with clunky old landlines and routers would love to access your miraculous non-NBN cable connection.
in2sunset
10th Aug 2017
2:51pm
I have only just been made to change to NBN. Cannot believe how slow it is! Much slower than my previous connection. And this is what we pay for?
DrPolymath
10th Aug 2017
2:55pm
I think we need a Royal Commission into telcos in general. They are thieving swine, pure and simple - blinded by greed and lust for ever-greater profits. The bandwidth is just part of the problem. It would be much better to go completely wireless, in my opinion.
alf
10th Aug 2017
3:00pm
I'm with Optus and we were one of the first areas in Qld to be connected to the NBN. Last night I checked my Download speed and it was an amazing 4.38Mbps, and the Upload speed was an incredible 1.0 Mbps. We previously had Cable internet and now with NBN I feel as though I have gone back to a dial up modem. Alf
Pameliza
10th Aug 2017
3:26pm
I live in remote Qld. Our small town now has NBN. The download speed you get depends on a number of factors. Firstly, right near a node, the speed can be 100mps. The further you are from the node the greater the drop off in speed. My speed is now considerably greater than it was on ADSL2 at over 50mps. Our house is 400 metres from the nearest node. The second factor depends on what you pay for. The cheap providers buy bandwidth from NBN. Unfortunately many of them are buying too little bandwidth for the number of customers they have at a node. The speed goes down as the bandwidth is shared. Thirdly, providers such as Telstra give a choice of speeds and caps. For factors 2 and 3, the old adage applies, you get what you pay for. Message: do your homework and stop bitching! Under the original plan, towns like mine would have been left in the dark ages. Watch videos or catch up TV on computer in towns like mine. It was simply not possible before NBN.
fearlessfly
10th Aug 2017
3:27pm
I'm happy, went from 5-10 Mbps ADSL2 with Dodo to a constant 30-33 Mbps FTTN with My Republic, that's Sunbury, Vic 3429. Can't complain at all !
Alky
10th Aug 2017
5:17pm
I live in Tassie and was "lucky" enough to be in a suburb where the fibre to the premise had already been budgeted. So, I have fibre right to my modem. I had a choice of 3 speeds available. 12Mb, 25Mb and (I think) 50Mb. I chose 25Mb which I figured would be blindingly fast compared to my old ADSL-1 connection. WRONG. Even during the day mid-week, when most people are at work, the speed is barely acceptable and sometimes appalling. I suspect the speed problems we all experience are more to do with the supplier and the el-cheapo NBN that the current idiots in govt forced upon us, rather than whether we have cable to the node or premises
Yorkytyke1
10th Aug 2017
5:33pm
Sorry about this guy's....basically it's... "SHITE"....worst... 'SERVICE' i've ever had, in relation to 'SPEED', and i've just upgraded to a 'FASTER' plan..!!..Mandurah WA.. TPG.
Bob
10th Aug 2017
5:59pm
I know Western Australia is kinda regarded as OVER THERE but we are all linked with the same telephone system and if you were able to download a 7.5GB movie in 2hr 12min and 57secs you were really living it up with a down load speed of 7.7Mbps. If I were to download the same movie it would take me in excess of 2 DAYS with TELSTRA allowing me the mean download speed of less than 2.0Kbps on ADSL2+. No, I do not live out in the bush, I live a mere 10 kilometers from Perth city centre, where we do not yet have the NBN.
As Australians it is about time we took more control of this system and demanded that these TELCO'S meet a minimum standard of service and supply, and for any 24hr period any time these standards are not met we should not have to pay for that day. I am sick of the excuses.
1. Oh! you live too far from the exchange.
2. Oh! there is a lot of traffic on your exchange.
3. It must be your modem, and we will charge you an arm and a leg to come and check it out, even if they supplied the modem..
4. It must be your computer or your operating system. (Most times with 3 or 4 it comes good in a few hours, without doing anything.)
5. Worst of all is that when you do get to talk to someone they are either Indian or Philippian, with accents that make them near impossible to understand.
Then they just sit back and reap in our hard cash and do nothing to sort the problem, time the Communications Ombudsman gave power back to the customer and not the TELCO'S.
Tiny
10th Aug 2017
6:09pm
Yes and coming soon will be the new NBN Tax, so we will be all paying more for this "Useless" speeds a lot of us FTTN, now receive.

Mine is that good (NOT), that many times my Upload Speed is faster than my Download Speed.
Turvey
10th Aug 2017
6:11pm
How does Mr NBN Malcolm Turnbull respond to these damning statistics. Another tale of so many millions of dollars wasted. Oh well it's not his money so what does he care.
This sounds so familiar time & time again, Australia being way short yet again.
This needs to be addressed & stopped for the sake of everyone living in Australia.
ex PS
11th Aug 2017
9:29am
Cheaper, faster, better, just another empty campaign slogan like Jobs and Growth.
Time to think about performance when voting and not campaign slogans, five years and the previous government is still being blamed for the incompetence of this one. will their supporters accept having the blame for all problems put onto The LIB/Nats when an alternative government is elected?
Crikey
11th Aug 2017
11:10am
Telco's are a law unto themselves. Money grabbing first - customer last. We are being forced into using internet for "everything" yet all telcos are "teflon" coated and deflect problems they cause. Why should we vote for 4 year parliamentary terms when pollies can't be "for the people"........
Sceptic
11th Aug 2017
1:39pm
I have only read a few posts on today's subject (internet speed), but it is already clear that the majority of the respondents have no idea about bandwidth and its effect on internet speed. To blame the current government for the speed when the providers do not buy sufficient bandwidth to cater for peak use is ludicrous. If it was fibre to every home the same problem would exist.

There are people who complain that their old copper ADSL was faster, but cannot understand that Fibre to the node then connecting to copper would not make the copper connection slower than before.

Oh well, ignorance is bliss

22nd Sep 2017
7:55pm
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22nd Sep 2017
7:55pm
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