Last week eBay released information about a cyber attack on its databases which occurred in late February. The attack gained hackers access to the names, encrypted passwords, phone numbers, email addresses, physical addresses and dates of birth of 145 million users. eBay is reassuring users that there is no evidence of a breach to the separate database which contains financial information, however, if this attack took three months to be detected (or eBay took three months to decide to make information public), who knows what will be revealed in the coming months.
What you should change
So how can you protect yourself now that this information is public? The first thing you should do is change your eBay password, to do so click here and then enter the email address which you use for eBay and click continue. The next step requires you to choose to verify yourself over email, text message or phone call, choosing whichever is most convenient. If you choose email, you will receive a link to the page where you can change your password. If you chose phone call or sms, you will receive a PIN to use to reset your password. Enter it and continue to the next page to enter your new password.
In spite of eBay’s assurance that financial information was not accessed, you should consider changing your PayPal password, particularly if your PayPal password is the same as your eBay account password. To change your PayPal password, log into your PayPal account and click ‘Profile’ at the top of the page. Next click ‘Change’ beside Password/Security Questions and select ‘Password’. Now click ‘Edit’ and verify your account information and then enter your current password and your new updated one. Finally, click ‘Save’.
Do you think eBay’s three-month delay in letting the public know about this breach is negligent?