Commonwealth Bank customers will be able to automatically receive itemised digital receipts through the CommBank app when they pay with their card or digital wallet at participating retailers after the bank announced a partnership with financial technology provider Slyp.
The addition of the digital receipt function will make it easier for customers to manage returns, warranties and financial management, and further extend the capabilities of its banking app.
Commonwealth Bank spokesperson Angus Sullivan said the new technology provides an intuitive solution to an everyday problem for digitally active customers.
Slyp chief executive Paul Weingarth said the company was aiming to deliver an industry standard of digital receipts.
“We are in a strong position to push towards eliminating paper receipts and provide retailers and banks with a new way to delight and engage their customers post-payment,” Mr Weingarth said.
Slyp directly integrates the receipt information from the merchant’s point of sale system, matching it to the customer’s card and displaying it inside their banking app.
Additionally, this new technology comes at an opportune time with the increased focus on hygiene, which has seen retailers accelerate the move towards cashless payments in their outlets.
“COVID-19 has been a catalyst for retailers to encourage contactless digital payments in their stores. Digital receipts are a natural extension to this, which will benefit both shoppers and retailers,” Mr Sullivan said.
Do you use the CommBank app? Are you happy there is a solution for providing digital receipts as more payments go digital?
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