How to get free return shipping for online purchases

Font Size:

Almost all online Australian retailers will gladly accept returns and offer refunds; however, many will require you to pay for the price of shipping the item back to them. It can be a hefty price to pay and as products sometimes fall short of their online descriptions, some shoppers might find themselves often paying these fees.

In a physical store, you can easily make a more informed decision about your purchase. For this reason, many people prefer shopping in person, despite the competitive prices offered online. Here’s a trick to help you step into the world of online shopping. It will refund you the cost of return shipping, should you need to send something back.

All you have to do is purchase the product using PayPal. The company offers a Refunded Returns service that allows you to receive a refund of up to $45 for return shipping fees, eight times per year.

If you don’t already have a PayPal account, you can sign up here. Once you have an account, visit the Refunded Returns page to learn more and activate the service.

Now all you have to do is purchase something using PayPal. The service is accepted by hundreds of online retailers, and you can view the full list here for some ideas.

When claiming a refund for your return shipping costs, you will have to provide some information and photos including the following:

  • a copy/photo of the shipping cost receipt that shows the amount you paid
  • a document proving that the item was sent to the seller
  • a screenshot of the confirmation email for your PayPal transaction or a screenshot of your PayPal activity page showing the details of your original purchase.

Do you shop online? Have you ever had to pay for return shipping?

Join YourLifeChoices today
and get this free eBook!

By joining YourLifeChoices you consent that you have read and agree to our Terms & Conditions and Privacy Policy


Is PayPal safe?

Bobby is trying to buy a gift online, and the only payment option offered is PayPal.

Should you use PayPal to make online purchases?

What are the pros and cons of using PayPal?

Written by ryanbo


Total Comments: 5
  1. 0

    I have learnt something today. Thanks Ryan.

  2. 0

    Thanks for that. I haven’t had to return anything for a while, but will try and remember for next time.Good ol’ PayPal – what a wonderful service they provide. And respond promptly to any queries.

  3. 0

    Wow! Thanks a lot, I didn’t know that. I don’t buy much but useful to know.

    Now! If someone ( with brains!) could just help the N.B.N it would be truly great. They certainly need it!

  4. 0

    Don’t try to sign up using that link above, it will not work; your telephone number will not be accepted. Go to

  5. 0

    I have been using paypal for awhile but luckily have not needed to return anything. Just beware of spam emails saying it is from paypal NEVER use a link in an email just go to the website and log in. Also read the conditions for the return policy, parcels need tracking numbers.



continue reading

Health news

Doctors call for convicted child killer Kathleen Folbigg's release

A group of 90 expert scientists and doctors is calling for convicted child killer Kathleen Folbigg to be pardoned in...


Adorable celebrity pets

Just like the rest of us, Hollywood's A-listers are pretty obsessed with their pets, especially when it comes to sharing...

Health news

Who needs a colonoscopy most? Ensuring those at risk head the queue

Professor Jon Emery Mary was 55 when she started having on and off tummy pains, and noticed she needed to...

Health & Ageing

What stress does to your skin, hair and nails

Stress can be an all-consuming beast. Not only does it overwhelm your brain, but it can have a physical impact,...


Multi-generational family living grows, forcing design changes

The trend towards multi-generational living, accelerated by the COVID-19 pandemic, is producing fresh approaches to Australian housing. Urban designer Craig...

Seniors Finance

Your retirement 'pay cheque'

Nothing beats the reassurance of knowing there's money coming in each month. Then retirement happens and, suddenly, it's up to...

Health news

Scientists closer to developing a vaccine for urinary tract infections

Anyone who has ever developed a urinary tract infection (UTI) knows that it can be painful, pesky and persistent, but...


Alarming spike in elder abuse during pandemic

A frightening rise in elder abuse during the pandemic is being reported across Australia. And some of the perpetrators are...