28th Feb 2012
iPhone query
Author: YourLifeChoices
iPhone, gadget, question, solution

Getting a new gadget is always exciting but every now and then they can be a little bit confusing. YOURLifeChoices subscriber Joan recently had a problem with her new iPhone, but Drew has come to her rescue with an easy solution.

Q. Joan
I wonder if you could advise how I can stop my new iPhone 4 switching the ringer volume down to zero. This means I miss messages and phone calls. I have tried turning the ringer to the max, then locking it, only to find that when I check it later, the ringer has again gone down to zero. 

The problem seems to be that the iPhone is confusing your iPod volume with your ring volume. Try this:

Wait until the phone is sleeping, i.e. black screen.

Then double click the home button (the round button). The mp3-player volume slider appears (don’t unlock your phone, the volume item will be at the top). Move this to high (to the right), and your ring volume will no longer decrease.


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    29th Feb 2012
    Good one Drew ty. Often wondered why the slider seems to randomly appear but couldn't be bothered scrutinising the online manual. Now I know the double click's the answer. Cheers Rick

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