Preventing landline ‘junk calls’

Drew explains how to weed out telemarketing calls on your landline

Preventing landline ‘junk calls’

Drew explains how YOURLifeChoices subscriber Petra can weed out telemarketing calls on her landline.

Q. Hi,
I would like to direct this query to Drew. I read with interest your article on how to stop “junk calls” on mobiles. My issue is receiving “junk calls” on my landline. My number is on the Do Not Call register, but I still receive charity and other types of marketing calls. Is there a way to stop these calls for good?
Petra


A. Hi Petra,
After scouring the internet and several calls to local electronic retailers, I couldn’t find a handset with a similar feature to the ‘Do Not Disturb’ option on the iPhone. The good news is that even though you can’t stop the telemarketing calls, there are handsets available which will allow you to selectively answer calls.

I have one of the latest Panasonic phones at home, but from what I have been reading online, the majority of new phones come with the required features for weeding out telemarketing calls.

The two features which are essential in the process are the ability to record phone contact phone numbers and names in the phone and for the phone to have an answering machine feature. Most phones being advertised allow for at least 50 numbers, but you can find some with 100 if you have that many friends!

My current phone allows me to set alternative ring tones for different phone numbers. What I have done with my phone is used a specific ring tone for every one of the contacts recorded in my phone. This means that if someone who isn’t in my phone calls, the phones default ring tone will sound and I won’t rush to the phone, instead, I will let it go through to the answering machine. If it is someone I want to talk to and they start to leave a message, I have the option of picking up the phone and talking to the person.

After all, if it is an emergency, they will call back or ring my mobile phone!





    COMMENTS

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    rbprbp
    8th May 2013
    11:30am
    Drew - Does your solution require Caller Id?
    tabitha
    8th May 2013
    11:59am
    Drew's options for weeding calls on the landline sound really great. My problem is that I require a landline specific for hearing aids. As far as I know they are not available with call display or any of the other nifty features. If somebody knows of a landline that does these things please share it here
    Lyn
    8th May 2013
    12:04pm
    Hi Tabitha, mum Mum whom I care for has hearing aids and is pretty deaf. She can hear my Uniden phone on the "speaker" quite well. All I have to do is educate her to turn the "mute" button on on the TV so the person phoning can actually hear Mum speaking and not the TV blaring in the background. Nearly all Uniden phones (cordless) have a head set plug too which may also be of help and a volume button.
    Lyn
    8th May 2013
    12:00pm
    I use this method too. Caller ID is required. Different ring tone for family, another for friends, and default for any other call. I too am registered on the Do Not Call Register, which you do need to renew every now and again. At night time I press the Do Not Disturb button on the phone.
    Poppysmum
    8th May 2013
    12:09pm
    The Do Not Call Register still enables charities, companies with whom you do business, and religious organisations to phone you. It also does not apply to those pesky overseas callers.
    catsahoy
    8th May 2013
    3:00pm
    poppysmum. you are correct, charities do not come under the no call list, the latest one going around is an overseas caller telling you there is a virus in your computer, i actually listened to the first one [stupid me] and was told that for
    300hundred dollars my comp would be fixed.upon telling them i was a pensioner they hung up, but the calls keep coming, i now just put the phone down and walk away, go back in 5 minuets, they are gone, . if you ask who they are from or ask for a return no. to ring them they hang up, but they are a damn nuiscence,
    Poppysmum
    8th May 2013
    4:38pm
    Hey Catsahoy! That's what I do, but first I act all old and confused and tell them I don't want to hurt my computer and I'll turn it on for them! Make a cuppa, vacuum the rug - go back, they've gone! But invariably, because you've told them you're going to turn on your computer, they will call back and ask if you're having issues - that's when I tell them I don't turn on my computer for scammers, they call you some very colourful names!
    Young Simmo
    8th May 2013
    5:24pm
    I bought a very high frequency whistle from a sports shop. When I get one of those calls claiming to be from Microsoft I give it a full blast straight into the mouth piece and hope they are using headphones or plugs. Have done it dozens of times, it doesn't stop the calls, but does make me feel better for being dragged off my recliner rocker. If I ever get any feed back, I was calling my dog, He, He.
    Young Simmo
    8th May 2013
    5:27pm
    In addition to the Phone calls, I was getting 2 to 4 scam e-mails per day. I unsubscribed from Facebook and Twitter because I never used them, now my scams are probably 1 per week.
    tango18
    8th May 2013
    3:42pm
    I very rarely get telemarket calls, maybe a couple a year and these are of the computer generated type where there is usually nobody there when I first answer so I just hang up. The reason I don't get many calls is that I am not listed in the White Pages. When I moved into my current home I was given the choice of appearing or not (a service which is not particularly well publicised by Telstra). I do not have (or pay for) a silent number, and anybody can get my number from the operator, I just don't appear in the Directory which Telemarketers purchase and use for their "cold calls", which I know they do as I once worked for a firm which used this method for sales.

    I have passed this tip on to family members, friends etc. and they have had themselves unlisted in the White Pages. It takes a little while as companies use old listings but eventually you will not appear on any telemarketers lists - and its great!
    JJ
    8th May 2013
    5:56pm
    There is one particular company which has called me times without number, and I have reached screaming pitch with them. They are called Insuranceline, and appear to want me to buy funeral insurance. I tried being polite, graduated to irritable, and now answer them with an enraged rant! They just don't get it - they even have tried telling me that they called because I had expressed interest. Telephone rage!
    Gooch
    8th May 2013
    7:01pm
    I get charities, churches, guide dogs, care-flight etc. I am polite tothem, but for overseas generated calls I use the hash tag on the phone, and that makes them drop out - that also deletes your number from that telemarketer database, but some others still call. I repeat the process and very seldom get any now
    Gooch
    9th May 2013
    2:33pm
    Also tell them "what computer" I don't have one then use the hash tag
    catsahoy
    8th May 2013
    9:35pm
    i hear you poppysmum. if i have time i to sound feeble[noy hard to do] and confused and pretend i dont know what to do, after they have gone through their spiel a couple of times i say [what are you talking about, i dont have a computer, ]deafening silence for a minuet then they hang up,tango 18. i have never had my name in the phone book, but they get it somehow, another thing i found was these emails that say you are playing a game, at first they only want basic information . one was asking just general questions about lifestyle and such, and asked what charities i was interested in, worse mistake i ever made, in 3 days i had 18 , YES 18, phone calls from different charities, the guide dogs the heart foundation indiginous people , you name it, i never go onto those sites now, young simmo, yes i know a few who use this method, they are bloody pests, no other way to diescribe them,
    Irishwolfhound
    9th May 2013
    12:59am
    Do not forget that every time you buy a Raffle ticket, you are asked to put your phone number on "in case you win- we can ring you" these are sold to whoever is willing to pay for them. Similarly Anything you put you name address and phone number on, can and will probably be sold to an overseas call centre!!!
    missmarple
    9th May 2013
    11:46am
    I have caller ID and will not answer phone unless I know the callers number, if it is important they leave a message on answering machine, I have had a few calls id said overseas I don't know anyone OS, so id is a good thing
    catsahoy
    9th May 2013
    9:17pm
    irishwolfhound, yes iv found that, my husband bought some c.ds. from a company on tv. also some books from readers digest. had a lot of calls after that. found readers digest to be the worst, phone calls and mail also, if we buy anything like that now we expressly say, WE DO NOT WANT ANY FOLLOW UP CALLS.usually works, missmarple i did have caller i.d. but found i just pick the phone up and forget to look,[stupid me] so i was paying
    6 dollars a month for nothing,.they are a nuiscense but if its anything i dont want i usually hang up, bit rude i know, but its the only way,
    professori_au
    26th May 2013
    11:14pm
    Yes absolutely frustrating. I also am savage because charities appear exempt, although why they should be. Most are now Trading corporations, trading as charities.

    Some time ago I had a call wanting to sell funeral insurance.
    I asked them Why did I need it as I thought it applied to people still alive. I am dead:)
    Hung up on me and I have never heard a word since:)
    catsahoy
    28th May 2013
    12:56pm
    yes professor, i agree. the charities are exept, be careful what information you give online, i did a survay which was supposed to be about eveyday lifestyles, and asked, amomg other questions which charities i was interested in, after that i had 18 calls in 3 days, was going insane. i had calls from ,heart foundation'[which i support anyway] cancer reseach ,indiginous affairs, m.s. society. oxfam. i vowed to never fill out one of these survays again,the no call register does not apply to them so you cant block them, they are pests,


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