Cybersecurity fail – mobile risks

Australian smartphone and tablet users need to more vigilant.

Cybersecurity fail – mobile risks

New research from ME Bank of 2000 Australian smartphone and tablet (mobile) users has revealed that nearly 50 per cent of people are failing to take simple measures to protect themselves.

The research revealed that mobile users are at great risk of falling for link fraud by clicking a link in an email or from within a text message. It seems that mobile users are more cavalier and less security conscious when making purchases online.

MoneySmart Senior Executive Leader Miles Larbey believes that it's up to the mobile user to treat their device as they would their purse or wallet. The implementation of transaction authorisation through a text message is a simple way to beef up the security of your mobile experience.

Mobile users are also more likely to store sensitive data on their mobile devices. “If you store your credit card details in any websites for quick payments make sure the passwords that you have to get into those sites are strong and include both upper case, lower case and alphanumeric characters in the password,” said ME’s General Manager of Cyber Security, Samantha Macleod.

Several bad habits of Australian mobile users were revealed in the report, but one surprised and troubled me: a staggering 23 per cent of mobile users use public wifi networks to access internet banking. This is an easy way in which your device can be compromised and funds stolen. When transacting with your bank or purchasing goods on a mobile device, always make sure you use a secure private wifi network or your 4G data service.

Are your mobile habits cybersafe? Have you been the victim of cyber fraud? How were you scammed and how did you resolve the issue?




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    9th Feb 2017
    I never use the mobile phone for sensitive transactions. If I am traveling and need to make a transaction on my bank accounts I wait until I find a Westpac bank and use their in-house public terminal. BPay is a wonderful thing. I presume most other major banks have a similar facility.
    9th Feb 2017
    Who knows what is going on in the background. I use my mobile only for making calls texting and email. Never will I use it for internet banking, and rarely use open Wi-fi networks. Seems old school stuff but I feel more secure by not doing so. Some Apps. Gmail , Skype, Viber, do not allow you to actually SIGN-OUT from the App. It maybe the phone? So if anyone can get hold of your phone or you lose it, they can access all this information. Password protection on my device is one way to avoid it , but cumbersome.
    9th Feb 2017
    "Transaction authorization through a text message" not enough information to help me! We don't know about these things & how to use them, of course we are at risk! Can this be used on purchasing anything via internet & how? Anybody else know much about it, I'd appreciate enlightenment plz?
    9th Feb 2017
    With my bank whenever I make a payment to a new (party) they will send an authorisation code to my mobile. They do this every time for international payments. Never had a problem yet. On-line purchases are somewhat different, but generally safe. Using a debit or credit card should use some form of authorisation , the CCV or a PIN. Check your accounts regularly , most banks will refund any unauthorised or fraudulent transactions. Never ever give your security PW's to anyone even your wife/husband/partner, except in extenuating circumstances.

    18th Apr 2017

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