Residential broadband customers continue to shift to higher-speed NBN plans, with more than one third of all NBN services now on 50Mbps (megabits per second) plans, according to a report released on Monday by the Australian Competition and Consumer Commission (ACCC).
The ACCC’s Wholesale Market Indicators Report also shows increased competition in the NBN market, with more providers joining the fray.
The number of 50Mbps services increased by 47 per cent over the June quarter and nearly 1.5 million customers are now on these high-speed plans, up from just 159,000 in December 2017. These plans now account for 35 per cent of all NBN residential broadband services.
The increase in the number of 50Mbps plans follows incentives provided under the NBN’s ‘Focus on 50’ promotion which includes wholesale discounts and credits to encourage Internet Service Providers (ISPs) to move their customers to 50Mbps plans.
The number of 25Mbps plans declined by 15 per cent in relation to the previous quarter while the number of 12Mbps services increased 5 per cent and 100Mbps services fell three per cent.
“A more than nine-fold increase in 50Mbps services so far this year shows that higher speed plans can be delivered if the incentives are right. We are pleased to see retailers responding to their customers’ needs,” ACCC chair Rod Sims said.
“It is good for competition that retail service providers with smaller market share like Vodafone and MyRepublic are connecting customers at a greater number of points of interconnect,” Mr Sims said.
Have you migrated your internet service to the NBN yet? What plan do you use? Does it deliver the performance that you expect?