For a large shop I prefer the manned cash registers, and it is nice to be able to talk to the cashier. If the queues are long and I have only 2 or 3 items (very rarely) I can use the automatic system.  Have yet to hear a machine say "Good morning, how are you today" and I don't say "Have a good day" to the machine.

I much prefer a manned checkout especially if they have a trained person - not the slowest worker they can find in their employment.

I also like quality. I often shop at IGA because they have the products I want and the fruit and vegetables is so much fresher.

Last weekend when shopping in a totally automated Target I just thought to myself - why bother driving to the store. It made me feel rather numb and emotionless. At least if I buy online the postie is always happy to see me.

I prefer to speak to the checkout people and receive the "personal touch". Conversation is a healthy part of our daily lives and you can't talk to the self serve machines.

I prefer manned checkouts despite knowing that automated checkouts are the thing  of the future. The supermarkets can easily understaff the manned checkouts, making them appear innefficient.

I will be using the supermarkets that open early and have manned checkouts, also the ones that display opening times on the internet during public holidays.

The lack of information about holiday trading hours is ridiculous, almost as if they expect to take the day off if they went out drinking the night before. There is a certain responsibility here to provide a service to the public, not have the public go begging all the time.

I refuse to use the automatic checkouts. I object to businesses cost shifting their work to their customers.

What makes me cranky is the was Coles AND Woolies stop stocking products and when you ring them they say -- they will report it -- but NEVER do you see it on the shelves again -- they take NO notice -- and I have had friends that want to see the same products on the shelves again as they used them all the time -- and also have compained -- but they have not bee put back on.

Unless I have to (and sometimes you have to as there might only be one manned checkout and a lot of people like me lining up and I'm in a hurry) I won't use automated checkouts.
Also if we see the demise of the manned checkouts how slow will the line-ups be then with the huge trolley fulls?
I'm not in a town where Aldi is at the moment and forced to use Coles, Woolworths and I can't believe how slow the "getting through the checkout is!!! - in any form" 
I've been going to IGA just for the speed, recently. 
If it was me running Coles I would go the other way and put on MORE staff and increase CUSTOMER SERVICE.

i have NEVER used a self serve checkout,   and never will,    the amount i pay for groceries,   i want a bit of service,   as for AUDI,    i HATE the shop,   only go there in desperation,    your goods are almost thrown at you,  cause there is nowhere for them to go,   and i only have TWO hands,   so cant catch them all as they shove them through,    the staff are the unfriendliest i have struck anywhere,    never seen a smile from anyone there, i try to avoid the place,   

I refuse to use the autmated checkouts as well. I won't use them on the principal they are doing a real person out of a job. I have read that in 4 years there will be no checkouts, the mobile will be used to access your bank so you won't know what they are taking. What if there is an error in your bill you cannot talk to the phone to correct it if it is automated. I also use vouchers regular so won't be able to use them either. I use cash all the time as being on an aged pension with no other income I have to know how much I am spending. If I haven't any cash left in my purse then I don't buy anything until the pension comes in again. It's a very strict budget on the pension. I do not like the way we are going.

A few months back,  my daughter rang,  and said she was taking me to CROWN,  to see A STAR IS BORN,    all well and good,    when we got to the theatre,   she produced her phone,   the tickets were on there,    i was gob smasmacked,    the attendant looked at her phone,   did something with hers,  [no idea what]    and we went in,    i was amazed,  

Not only self serve checkouts but when I go to nearest Coles in closest town - there is no longer a person to check you out of the car park. So several jobs gone there too as open 7 days etc all hours. 

This is not good enough. As we pay same or more for goods e buy.

Maybe we need to arrange a country wide stop this losing of jobs strike by buying big and then all not shopping for a week - and doing it until they get the message. 

Would it work? 

Despite complaining about non-existent stock and deleted brands my local Woolies refuses to open any of the long line of checkouts, soon after opening time on Thursdays, instead they make us line up then herd us, trolleys and all into the small 3 checkout area adjacent to the 'service' counter and its a crowded DISASTER. I cant imaging how mothers with kids manage.

Despite assurances from head office nothing changes so I am spending more at my local Foodland and at times Coles. I am sure Woolies are trying to piss us off to point where we WILL use the self serve just to get out of the place

I even had one arrogant manager when I complained about missing stock at Foodland Hackham SA to 'Go shop at Woolies' and I did.

The one thing these non-Automatic checkouts taught me is

... I was NOT meant to be a checkout chick

Perhaps once they automate them, like in Japan I would be happier to use them 

.... in the meantime give me proper human service.

https://www.youtube.com/watch?v=484yLxRZQiE