We're overseas at the moment and on 18 June I decided to update our income & assets with Centrelink.  All fine until my wife's superannuation.  When I entered the new amount a prompt said I had "14 days" to provide evidence.  Rather than wait (we're in Vietnam so our internet is hardly reliable - although better than our NBN in Sydney, I must say!), I logged out and went to her CBA Essential Super statements and made a screengrab of her account balance.  But when I tried to log back into the "Update income & assets" page in Centrelink online services a prompt said, "Your income and assets details can't be updated at this time. Please try again later."

OK, fine - but that was three weeks ago and I've tried to continue updating several times a day ever since, but still get the same prompt, ".... Please try again later."

I filed a 'complaint' with Centrelink to let them know that my updates were/are incomplete through no fault of my own, and if someone's assessing my future payments based on that evidence the outcome will be incorrect.  No response yet, and I can't find any other way to contact Centrelink from overseas (the 1800 number can't be accessed from here - I've tried with the local post office), so I wonder if anyone knows how I might be able to "shortcut" the system to get the message to Centrelink that my online services clearly aren't working as they're supposed to do, and that someone in Centrelink is probably wasting their time making new assessments on my income and assets because as soon as I get back online I'll need to finish updating everything and that will probably require an 'adjustment' one way or the other!