The Meeting Place

CHOICE issues hand sanitiser safety warning, product recalled

A hand sanitiser tested by CHOICE after a community tip-off failed a commissioned test.

The laboratory test found the product had an alcohol content of only 23 per cent – well below the amount of alcohol required to be effective, said Erin Turner, director of campaigns at CHOICE.

As a result, ‘AIR Clean Instant Hand Sanitizer’ sold by Mosaic Brands, the company behind fashion retailers Katies, Rockmans, Rivers and Noni B, has been withdrawn from sale.

Ms Turner said CHOICE commissioned the test after receiving multiple community tip-offs from consumers concerned about the quality of the Mosaic-sold products.

“In the COVID-19 context, ineffective sanitiser is a major public health risk,” she said. “In order to be effective, a hand sanitiser must have enough alcohol. It’s very worrying that CHOICE has found a hand sanitiser sample with only 23 per cent alcohol, when it should have between 60 and 80 per cent, depending on the formula. 

“As a result of our spot check on this Mosaic sample, CHOICE is now conducting further testing of sanitisers across Australia.

“We have also referred Mosaic to the regulators to determine if this is a one-off issue with a small batch or something more concerning.

“We welcome actions from Mosaic to withdraw the products from sale and conduct further testing themselves. This is the responsible course of action given the risks involved.”

CHOICE offered the following safe sanitising tips.

1. Preference soap and water

Hand sanitiser shouldn’t be your first choice. If you have access to soap and water it will be the most effective way to eliminate germs, provided you follow guidelines for effective handwashing.

2. Is it sticky?

Hand sanitiser must typically contain between 60 and 80 per cent alcohol (depending on type) to be effective. If you place sanitiser in your hands and it has a sticky texture and doesn’t evaporate as you rub – you may have a dodgy sanitiser. A sticky texture indicates that the formula has too much gel substance and not enough alcohol.

3. Tell someone

If you’re worried about your sanitiser, you should tell the retailer.


I use soap and water, nitrile gloves and dissinfectant wipes.

The reason I do not like sanitiser is that it dries out the hands too much causing cracks inthe skin leaving you exposed to germs of all sorts.

All mine seems to be quite good --

I have also purchased such products from Noni B. 10 X 100ml AIR Clean brand (stating 70% Ethyl Alcohol)2 X 500ml MIAOYUE brand (stating 75%  Ethyl Alcohol)   The smaller bottles (AIR Clean) have very little smell of alcohol, cannot be lit with a match, and do not evaporate quickly. The larger bottles (MIAOYUE) have a recognisable smell of alcohol, can easily be lit with a match and evaporate quite quickly. 


I purchased ours from 777, my hands feel better!

Looking at the ingredients;  70% Ethanol, Aqua, Vegatable Glycenne, Lemon Myrtle Oil, Carboomer, Trenthonalamine, Aloe Vera Leaf juice poweder.  I am non the wiser though but it seems to work and as I say keep the hands on our skin nice.  I think they were about $10.50 each bottle and the quantity 125mls.



DescriptionTriethanolamine, or TEA is a viscous organic compound that is both a tertiary amine and a triol. A triol is a molecule with three alcohol groups. Approximately 150,000 tonnes were produced in 1999. It is a colourless compound although samples may appear yellow because of impurities. WikipediaFormulaC6H15NO3Density1.13 g/cm³Molar mass149.188 g/molMelting point21.60 °C; 70.88 °F; 294.75 KSolubility in watermiscible and info on With all the craziness going on I figured I might try to formulate some hand sanitizer as it seems to be liquid gold in light of the coronavirus. 

Sodium Carbomer and the company selling it advertised that it was good for using in hand sanitizer for thickening. 
it only works in a 70/30 ratio of 70% water and 30% Alcohol.... The CDC requires at least 60% alcohol for effective hand sanitizing. 

This works great with water, but after adding alcohol it loses viscosity. Does anyone know if there is a way to get this to thicken with higher levels of alcohol? 


I was lucky enough to get an ample supply of Isocol before supplies of hand sanitiser became tricky. It has 64% isopropyl alcohol apparently. Like others here I also use the "Soap'N'Water" technique copiously.

Hi Team, the easiest, cheapest and most effective is borax, - make your sanitising etc fluid from Borax, Borax is storongly Alkaline - alkaline destroys Virus.





Hand sanitisers are a waste of time. Soap and water, disinfectant wipes and gloves. Other thing people fall on their sword about is sanitising the house, cleaning like mad, then wear outdoor shoes in the house. Plain stupid! Do you know what c**p you pick up outside and you bring it all inside for the baby to lick as it crawls around the floor.

I know somebody who is highly allergic to hand sanitiser containing alcohol. Within 10 minutes of putting a small amount on her hands went brick red and felt hot. 1/2 hour later they started to blister. She went to a pharmacy and the head pharmacist reckoned they looked like chemical burns. She got suitable treatment for them and later some allergy tests. They found there is only brand she can use with care.

I was in a Coffee Shop "Nadia's" in Westfield. Before entering the store I had to enter my name and address on the form, then I was asked to use the hand sanitiser. I gave it a good pump and proceeded to rub my hands together, Yuk!!  it was slimey and smelled disgusting. When the waitress came over I said there was something wrong with the sanitiser so she got me a Wet Wipe to tke it all off, she said I should have only given a small pump, I said 'well it should have had a sign to say so'. Won't be going back there again.