Do you feel pressured to give tips?

 

New research reveals that three in five Australians are reluctant to tip for service, saying that “we’re not in the United States” and claiming that tipping isn’t a part of our culture.

However, it seems that when EFTPOS is a payment option, one in nine feel pressure to tip when a dinner bill reads ‘$0.00’ in the tip area.

The survey of 1845 diners also showed that more than half simply refuse to tip, with 28 per cent saying they’re already paying a fair price for their dining experience and 14 per cent feeling that hospitality staff are already paid well enough.

A further 10 per cent say they don’t tip “for a variety of reasons”.

“Whether it’s not embedded in our culture, a belief that hospitality workers receive a fair wage, or simply that Australians don’t have the surplus cash or are struggling to pay off personal debt, there are multiple reasons why Aussies don’t tip,” says Finder.com’s Bessie Hassan.

Ms Hassan believes that Aussie diners don’t see the need to leave a bonus for hospitality staff because they’re already being paid a minimum wage of $18.29.

“Most people dine out in the evening or on the weekends which are time periods often dominated by casual workers who receive a 25 per cent loading, which boosts the minimum wage to over $22 per hour.

The survey did reveal that diners will tip if the service is exceptional.

“If you feel compelled to tip, you may want to shell out around 5-10% of your total bill as a guide,” says Ms Hassan.

“While it’s not expected, it’s certainly appreciated in service industries.”

Are you a tipper? Do you feel hospitality workers are paid well enough?

13 comments

I have noticed lately that some restaurants are putting on young people who are there for work experience. I was with some friends at the Coffee Club to have lunch. I asked one of the young men if he was new and he said he was there for work experience. The young waitress was there for the same reason. I don't know if they have prior training, but each time hot food was served it was right in front of our faces, not to the side. The coffee was served the same way. I could have had a hot coffee dropped in my lap. I didn't leave a tip because the service was not up to scratch. I believe these young people don't receive any money either. One friend said I should have said something to the owner but I didn't want them to get into trouble.

Not really necessary to tip but seems to be more common place  for   restuarants and cafes to have tipping jars,  This should be choice, I  prefer to compliment the person who gives me good serice rather than tip, Perhaps you could haverteminded the  young people  in a nice way  where tio place the coffee and food,

FB -  I think the training should come from the management, how will they ever learn.? When they have finished their time with the restaurant, the management gives a report to the school that sent them there in the first place. I'm always nice to staff, they have enough to put up with without rude customers. 

Also, normally tip gets split among all the workers -- IF I was to tip I would want it to go to the person that deserved it

My Aunt was the Chef at an establishment, working to rear children on her own, but rarely received a 'tip' as the tips went to the waitresses for the beautiful food :).

The Only Tip I Received was to be respectful, never talk back to your Mother.

For monertary I've never received one no matter how well I did my job "Maintenance Worker".

I accept my pay for a job well done, why do some workers expect more from the people paying for and expecting good service, food etc.

It really should  be Reduced Payment for anything Below Standard.

{;-(0)  

I agree with you Chris

Cannot see why payment should be given above their pay for a job they are employed to do.

In the USA workers are paid very poorly in the food service industry and rely on tips to make a living, in Australia they are paid at least the minimum wage.  I see no reason why we should be expected to pick up part of the wage bill for small business, if they can't afford to pay their staff, maybe they shouldn't be in business.

I sometimes tip, but only if the service is good and I leave the tip on the table, not in a jar to be shared by good workers and spongers alike.  I would not be surprised if the owners don't take a share out of the TIP jar themselves.

Tipping really is alien to our culture, but sometimes I do tip, I think it's more out of embarrassment than for good service, the place that I object to it the most is on cruise ships, my reasons are that in the dining room all drinks have a 15/20% gratuity added to the bill and in the bars there is a 12/15% gratuity added to the bill, most of the ships that sail in Australia and New Zealand waters no longer have the daily gratuity automatically added, depending on who you are sailing with, I normally tip my room stewards and food beverage waiters but no one else.

I agree we’re not the USA! It must be very stressful for workers to be constantly chasing tips just to make a decent living. Thankfully, it’s not necessary in Australia. I only ever tip if we go somewhere special for dinner, and then it’s a small amount if the service was good.

 

I have given tips throughout my whole life - what's wrong with it?  It is a persons choice as to what they do with their own money!

You get a great cab driver/waiter/waitress etc. why not?  They work damn hard for their money - and often get very little thanks (if any)!

I do not tip into those crazy "tipping jars" - you never know if the establishment gets/keeps the money -  I always give it to the person!     :-) 

I am against tipping.  I think it changes more than the culture, it changes the relationship between people.  Someone gives you good service and you are grateful, so you say 'thank you'.  I am thinking especially in hotels.  That should be enough, you should not also have to 'feed the hand'. 

In a taxi, if the fare comes to $19.95, and you hand the driver a $20 note, you should be able to naturally expect that they would give you 5 cents change, with absolutely no bad feeling on either side, just as a shop assistant would if you gave a $20 note for a $19.95 purchase.  You wouldn't tell them to 'keep the change'.

I do put money in a jar in one cafe I sometimes go to, because it is in a public hospital, and I am glad that it exists and I can sit and wait for someone there and have a nice meal. 

Yes we have to support cafes at a puplic hospital as quite often there are long waiting periods

Pressure? What pressure?

If you get exceptional service and your experience is pleasurable then you owe it to the "pursuit of excellence" to tip. I can recall a couple of times when I tipped before getting service and it made all the difference to a person's day. But I have never tipped for bad service not even loose change. I feel it sends a message to lift the game. In the US a Concierge/Doorman can sell his job as a business valued on tip revenue. A good system. 

Nothing says thank you like a tip.

 

Do you also give tips for servces of excellence in supermarkets, help from the police, nursing staff at the hospital etc   Image result for emoji question

No Suze, I dont because it is not appropriate. Not to mention mathematically impossible. :) The best thing to do for employees of those categories you mentioned is to write a letter expressing your gratitude and make sure you cc their boss.

And here's a tip for you..

Never give any money to a police officer. Unless of course the officer is off duty and working for you. And even then, make sure that the remuneration is consistent with the work done. Not over the top. ;)

 

Just thought if you gave a police officer a tip

...he might just happen to overlook that odd ticket   Image result for emoji wink

Image result for laughter emoticon

On the few ocasions I have been let off with a warning for speeding or the time I blew over the limit the last thing that would have entered my mind is to compliment the officer on a "job well done and here's a tip for your trouble officer, and let that be a lesson to your colleagues." No you do not hang around and make a fool of yourself sometimes.

Image result for laughter emoticon

No I do not feel pressured here in Oz but last year in the US I did. I got into the habit though to tip those who have given me excellent service, but I generally slip it into their hand as I don't want the manager, if it's a restaurant getting his grubby hands on it.

If you want a good meal ask the waiter to ask the chef what would he like to drink before you order the food. Works every time for me.

i ,along with the rest of the family,   never feel presured to tip,     but we do if we have had just ONE waiter serve us,    sometimes you may have 3/4 different people tend to you,   so tipping is out there,     but MOTHERS DAY we were out at a hotel,    had ONE young man serve us,    also did our drinks order.   so we did give him a decent tip,    but i never feel pressured to do it,  

13 comments



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