The Meeting Place

'Evil' email scam fleecing film buffs of personal information


Netflix customers are being targeted by a nationwide email phishing scam that is fleecing people of their personal information.

Netflix users are being tricked into thinking that due to “issues in the automatic verification process” their account has been “temporarily suspended”. They are then being asked to enter their personal information in order to “verify” their details.

Email security company MailGuard this week said the scam was first detected in Australian inboxes on Monday evening, and has warned users to stay vigilant and look out for signs that point to the illegitimacy of the emails.

Users have been warned to keep an eye out for signs of the emails' illegitimacy.


Simple typos are a dead giveaway, as is the sender's email address, which uses a lower case ‘L’ character to replace the ‘i’ in Netflix.

“Unfortunately, scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information,” said a Netflix spokesman.

“Members who want to learn more about how to keep their personal information safe against phishing scams and other malicious activity can go to the Netflix security page or contact Customer Service directly.”


Shame the world has got so darn greedy and dishonest leon

I agree 'PlanB'.  With so much technology about, most of which I don't understand, surely they could trace the perpetrators, and name and shame them, or simply suspend their internet conections.

Problem is they originate overseas even when they appear to have an Australian IP address or phone number. Naming and shaming perpetrators would be pointless if they are overseas even if they could be individually identified. Suspending their internet accounts will work for precicely 20 seconds, the time it takes to set up a new account under another assumed identity.

This one is an oldie but goodie. Been around for years. It still turns up exactly the same for paypal, ebay, DHL, Australia Post, Facebook, now clearly, netflix.


Simply delete the email without clicking on anything, then if you are worried, use a new window to go to the account they claim is 'suspended' and check.

Agree KSS ... I get them often ... from very well-known brands in Australia including banks, telcos, delivery services and government entities, e.g. ATO.

Like you, all I do is delete.

Sometimes, I hover the cursor over the activate area ... and get the most bizarre/misspelt web addresses. Nothing to do with the real entity of course.

Been on the internet for years, since around 1995 from memory, and so have the scammers unfortunately.

Good advise KSS, Always check on their site not via any link. I've even had scams using YLC, asked for verification from them via their website, yep a scam. 

Always go to the web site rather tha  emails. Better to check with  web site or bills that comes in the mail. Prefer to get  my accounts by mail to be on the safe side

Good idea to change passwords regularly.