Is Centrelink trying to trick pensioners?
In the YourLifeChoices office, we received this interesting email from a reader who wished to remain anonymous:
“Just thought members might be interested in a Centrelink tactic which may see people being denied benefits. Usually when I receive a call with no caller ID I don't answer it or if I do and there is silence I also hang up. Centrelink are calling customers with NO caller ID and a delay when answering. When they finally speak they ask if you are "so and so" and expect you to say yes. THEY DO NOT IDENTIFY THEMSELVES until you ask who they are. Surely, they could have a caller ID that just has Centrelink as their identification.”
Have you encountered this before? Do you think it is a deliberate tactic?