The Meeting Place

Is Centrelink trying to trick pensioners?

In the YourLifeChoices office, we received this interesting email from a reader who wished to remain anonymous:

Just thought members might be interested in a Centrelink tactic which may see people being denied benefits. Usually when I receive a call with no caller ID I don't answer it or if I do and there is silence I also hang up. Centrelink are calling customers with NO caller ID and a delay when answering. When they finally speak they ask if you are "so and so" and expect you to say yes. THEY DO NOT IDENTIFY THEMSELVES until you ask who they are. Surely, they could have a caller ID that just has Centrelink as their identification.”

Have you encountered this before? Do you think it is a deliberate tactic?

FirstPrev12(page 2/2)
17 comments

Still can't understand why Centrelink hasn't got 1800 numbers for all their areas people need to call,if you call Centrelink for just basic info on your mobile make sure you plenty of credit on your phone.

Still can't understand why Centrelink hasn't got 1800 numbers for all their areas people need to call,if you call Centrelink for just basic info on your mobile make sure you plenty of credit on your phone.

I you sure its not a scammer I've never know centrelink to make calls. They send letter either by post or via MyGov.

They sure do make calls. My mother got a call as she was randomly selected for an age pension review by the government and she and dad who are both so frail and immobile, 77 and 86 by the way had to go to centrelink with all their documents, id and bank statements. Dad took the call as mum doesn't English and he said just send a letter. They called again the next day. I took matters into my own hands and called the centrelink scam line, and yes centrelink did call....and then a letter was sent out.

FirstPrev12(page 2/2)
17 comments