YourLifeChoices receives many complaints and queries about Centrelink, but it’s taken a Melbourne band to put these issues into song. Thibault is the new band from Nicole Thibault, and their debut album, Or Not Thibault, will be out in September. But one of the songs, Centrelink, is already having an impact.

According to a press release, Centrelink was written in response to Ms Thibault’s “traumatic experiences dealing with the dole office”.

“I had to go into Centrelink almost everyday for a number of weeks to be able to get financial assistance for myself and my children,” she says. “I would be sitting there for hours, trapped, just waiting for various appointments and usually had tears just cascading down my face which I just could not stop. It was humiliating, soul destroying and I lost what little amount of dignity that I had left. No one ever came over and asked if I was OK, it was just so out in the open and a really odd experience. The staff were used to it I suppose, but I’m not sure how someone could work somewhere where they witnessed and were responsible for so much suffering, a lot of it needless. I always found it funny that they always talked down to me, but if it wasn’t for me and people like me they wouldn’t have a job. The irony. The song does have a sad side to it, but also a happy side and is mostly about overcoming the sadness and the weirdness that life throws at you.”

If you’ve been having your own issues with Centrelink, this song might just strike a chord. Maybe play it next time you have to head into a Centrelink office!

You can listen to Centrelink below.