One-third of NBN users would change back
A new report "reveals widely varying user experiences for Australia’s NBN customers, with a third of NBN users wishing they could return to their non-NBN service."
The news comes from Australian phone and Internet comparison site, WhistleOut and its new report dubbed ‘NBN 2017: The Customer View’, which "aims to discover what it’s actually like to use NBN services, and the results paint an inconsistent picture for Australia."
The findings "show only two-thirds (68 per cent) of NBN users are satisfied with their NBN service, and 32 per cent of NBN users would change back to their non-NBN service if they were able to.
"When asked about their current NBN service, 86 per cent of dissatisfied NBN users said their NBN service did not meet their speed expectations. Furthermore, 75 per cent said their NBN service was not reliable, and only 18 per cent said their NBN service is something they would recommend."
Do you have the NBN connected at your house yet? Are you satisfied with the service?