Uber Eats and Caltex team on home delivery medicines

The service, which begins As of Monday 5 August, Uber Eats has been delivering over-the-counter (OTC) pharmaceuticals available to from the Caltex Foodary shop on the Uber Eats app.

Consumers can order over-the-counter pharmaceutical products, such as Panadol, Nurofen, Zyrtec, Codral and Advil, nad Uber Eats will deliver them from Caltex stores across Australia – except in NSW – in under 30 minutes on average.

The service is limited to two items per order to those 18 or older, and is not available in NSW where it is prevented by legislation.

The service is aimed at helping people stay at home during the pandemic.

“The successful launch of our delivery range in 2019 has demonstrated how we use our national retail network to serve customers in new ways, making life easier and supporting easy access to fresh food and other essentials when our customers most need it,” said Ampol’s executive general manager for convenience retailing Joanne Taylor.

“As we work through the last month of winter, and in the new retail normal of increased hygiene and reduced human touch points following the onset of COVID-19, we know this new essential pharmaceuticals delivery range will resonate with Australians looking  to safely access the right products to help them or their loved ones feel better and get back on their feet without needing to leave home.” 

The new pharmaceutical category is an example of Uber’s commitment to providing Australians with what they need, said Uber’s Head of Markets for Australia and New Zealand, Lucas Groeneveld.

“Whether it’s parents needing Panadol late at night, providing a service for those less mobile, or making it easier for people to self-isolate without forgoing access to important health items, this new offering will make life easier for hundreds of thousands of Australians,” he said.

Customers can access the new pharmaceutical range at hundreds of participating locations across the country, excluding New South Wales.

Users need to download the Uber Eats app, search ‘Caltex’ or ‘Foodary’, order the items and receive contactless delivery, with delivery partners able to provide hand-off at a distance.

What do you think of this idea? 

3 comments

Depends on the cost of delivery

The biggest prolem as I see it PlanB is that it is not available in NSW.

But some of the local Chemists do deliver prescription medicine.

Chemist Warehouse Online also delivers via APost over-the-counter medicine for free if you spend

over $50.

Yes Suze, My chemist will deliver but I have a dear friend that will pick up and drop them off for me -- -- I do often geet many things from the chemist were house and it is not hard to spend $50 -- when buying things and they are cheaper than the Amcal for most things -- I only get me scripts from the Amcal as they charge $600 for Panamax and warehouse  $2.50

I would not use Uber eats or any other similar service with their appauling record of how they treat their delivery drivers.

Better off getting family or friends to help with purchases if possible. Some of the big Chemists will deliver as Suze points out above. 

My small corner pharmacy has been delivering to regular customers for years. They also offer a billing service and none of the chains would ever match their care.

3 comments



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