Young Australians keen to help older generations get online
New research released today by the Office of the eSafety Commissioner shows most younger Australians are keen to help older relatives acquire new digital skills.
The research reveals that young people are more likely to show an older family member how to use technology (59 per cent), rather than simply do tasks for them online when asked (40 per cent).
“Despite the myth of young people being too frustrated or annoyed to help an older family member use technology, only four per cent of those surveyed reported feeling that way,” says eSafety Commissioner Julie Inman Grant.
“Young people from culturally and linguistically diverse backgrounds are even more likely to show an older family member how to use technology – 66 per cent in fact.”
The research also shows that younger generations believe it is important for older Australians aged over 70 to have better digital skills. The benefits are seen to be better access to goods and services, alleviating social isolation and providing more independence and confidence.
The main barriers to helping older Australians gain better digital skills were identified as a lack of time, patience, confidence and the potential logistical challenges, such as transport to training venues.
Do you have younger family members to help you navigate your way online?