2018 Skytrax Award winners

The Skytrax World Airline Awards are the airlines’ equivalent of the Oscars and they were announced this week in a ceremony at The Langham, London.

Winners were chosen after a survey of more than 20 million customers from across the globe who were asked to judge airline standards across 49 key performance indicators.

This year, Singapore Airlines won the World’s Best Airline Award for the fourth time, just pipping out last year’s winner, Qatar Airways.

Along with the top prize of the night, Singapore Airlines also took home the award for best first class, best airline in Asia and best first-class seat.

Qatar Airways was the other big winner on the night. Having relinquished its best-in-the-world status, the airline still bagged a fair share of other awards, including best business class, best airline in the Middle East, best business class seat, plus an award for the best first-class lounge.

Qantas was named best airline in Australia and Pacific and given top honours for best first class, best business class, best economy class and best staff, and fell just shy of the top 10 as 11th best carrier.

And Qantas’s budget carrier, Jetstar, got the gong for best low-cost airline in Australia and Pacific.

Air New Zealand came out on top for the best premium economy seats in the world.

Full list of winners:


The top 10 world’s best airlines for 2018

1. Singapore Airlines

2. Qatar Airways

3. ANA All Nippon Airways

4. Emirates

5. EVA Air

6. Cathay Pacific Airways

7. Lufthansa

8. Hainan Airlines

9. Garuda Indonesia

10. Thai Airways


Best airlines — by global region

Northern Europe – Finnair

Western Europe – Lufthansa

Eastern Europe – Aeroflot Russian Airlines

Africa – Ethiopian Airlines

Australia / Pacific – Qantas Airlines

Central Asia / India – Air Astana

China – Hainan Airlines

Central America / Caribbean – Copa Airlines

South America – Avianca

North America – Air Canada

Asia – Singapore Airlines

Middle East – Qatar Airways

Europe – Lufthansa


Best low-cost airlines

Africa – Mango

Australia and Pacific – Jetstar Airways

Asia – AirAsia

Central Asia / India – Indigo

China – West Air

South America – Sky Airline

North America – WestJet

Middle East – Flynas

Europe – Norwegian


Best airline catering

Economy – Thai Airways

Premium economy – Aeroflot Russian Airlines

Business – Austrian Airlines

First class – Air France


Best airline seats

Economy – Japan Airlines

Premium economy – Air New Zealand

Business – Qatar Airways

First class – Singapore Airlines

Best regional airlines

Africa – Royal Air Maroc

Asia – Bangkok Airways

South America – Azul Brazilian Airlines

Central Asia / India – Azerbaijan Airlines

Europe – Aegean Airlines


Best airline lounges

First class – Qatar Airways

Airline alliance lounge – Star Alliance Los Angeles

Independent airport lounge – Plaza Premium Heathrow Terminal Two

First class lounge dining – Air France

Airline lounge spa facility – Thai Awards

Best airline staff service (by global region)

Africa – South African Airways

Australia / Pacific – Qantas Airways

Central Asia / India – Vistara

China – Hainan Airlines

Central America / Caribbean – Copa Airlines

South America – Azul Brazilian Airlines

Asia – ANA All Nippon Airways

Middle East – Emirates

Europe – Austrian Airlines

Read more at www.worldairlineawards.com

Which is the best airline on these lists with which you’ve flown?

Related articles:
Australia’s worst airports
World’s most dangerous airlines
Qantas ups its game again

Written by Leon Della Bosca

Leon Della Bosca has worked in publishing and media in one form or another for around 25 years. He's a voracious reader, word spinner and art, writing, design, painting, drawing, travel and photography enthusiast. You'll often find him roaming through galleries or exploring the streets of his beloved Melbourne and surrounding suburbs, sketchpad or notebook in hand, smiling.


Which Australian airport is worst for flight delays?

Sunshine Coast certainly has a lot going for it, but its airport is not one of them.

AirlineRatings ranks the world’s most dangerous airlines

These are the airlines with which you won't want to fly.

Airline update: Qantas amps up its inflight entertainment

Qantas has upped its game again, this time expanding its inflight entertainment offerings.