5th Dec 2012
FONT SIZE: A+ A-
Comparing travel insurance policies
Author: YourLifeChoices
travel insurance, cost of travel insurance, travel cover, pre-existing medical conditions

Have you ever tried comparing one travel insurance product with another? Thanks to the differing terminology and clauses, this is almost impossible. It is however important that you locate the correct policy for your travel needs and take a seniors discount where possible.

We may be rejoicing at the cost of travel coming down but as with many other insurance products, the cost of travel insurance is on the rise. Shopping around for the best price is a wise move but be careful not to substitute cover for cost.

For older Australians or those with pre-existing medical conditions, getting cover may be difficult and it's tempting to take the first policy offered. Insurance conditions are often restrictive, even for healthy travellers, so it's important that your selected policy really does offer true value for money.

Knowing simple facts such as insurance cover may be void if the country you are travelling to is on the Government’s watch list, or failing to disclose information that you may not consider relevant, regardless of the nature of your claim, can save you from making a costly mistake.

The Insurance Council of Australia has guidelines to steer you on the right path to making an informed choice when it comes to travel insurance.

For more information, download the PDF, Travel Insurance - Guide for Travellers.





    COMMENTS

    To make a comment, please register or login
    gypsyfeet
    11th Dec 2013
    9:19pm
    Big articles re travel insurance this month. When cruising in Australian waters, many companies only cover you once on-board not door to door. If your insurer does not do door to door & you are flying to & from your cruise ship be sure to tick the insurance box when booking flights. Don't fly to cruise ship same day as sailing just in case the flight is cancelled or delayed. Better to pay for cheap Hotel/Hostel overnight.
    MICK
    17th Oct 2015
    8:20am
    Tick insurance box? Easy way to be ripped off.
    Get a Platinum credit card. They all have travel insurance attached. Whilst I have not been called on to ever put in a claim the pdf is the same as paid insurance, so why would you buy a normal policy.
    Blossom
    18th Mar 2016
    6:51pm
    Mick,
    Who did you get the Platinum Credit card from and what were the fees and charges??
    Pardelope
    5th Jan 2014
    3:00am
    As with all insurance policies and companies, getting a "good" rate (premium) does not always mean you will find they're good if you make a claim. Delays, disagreements on assessments, excess paperwork, conflicting information, exceptions, etc etc may result in little satisfaction and considerable financial or other stress.

    With Kelmscott-Roleystone fires in W.A. two years ago, many people insured with one of the biggest companies are still fighting for their claims to be finalised. Others have been forced to sell up because their cover did not cover everything e.g. demolition, security, possible asbestos.

    Watch out for hidden clauses or requirements. Ask when taking out the policy if there is anything else you should be aware of.

    If you have had good experiences when you make a claim - please name the company wherever and whenever possible (starting here).
    gypsyfeet
    5th Jan 2014
    7:39pm
    Love this on-line magazine for seniors. However despite several attempts to get a quote from 'LifeChoices' travel insurance, all goes pear shaped when trying to fill in questionnaire. It is not set up for those of us who have given up our land-line phone, can't progress further til one is added. Advertised prices seem to be posted the wrong way around. You get more for the cheaper policy & less for the more expensive. Have tried everything I can to get in touch with someone to clarify this. Finally, with PEMC, not all questions can be answered with a simple yes or no. After Medical questions with 1 company I was rejected, then accepted over phone. Another quoted me nearly $500 but then the price halved after verbalizing answers!
    gypsyfeet
    5th Jan 2014
    7:47pm
    With my PEMC I have always found COVERMORE will accept me with my mild cardiac conditions, feel it's a bit expensive, but they accept me. Considering I have used them several times since 1984, with minimal changes to my condition & no claims not even lost property. So cannot comment on how one is treated if I was to claim. Remember the days when any insurance company used to give you a 'No Claims' bonus!
    Mitta
    5th Nov 2014
    2:45pm
    Recently I took out a policy with TID (Travel Insurance Direct) prior to a trip to the UK. On our return journey, I either lost or had our movie camera stolen. I noticed the loss when we arrived in Singapore. I reported the loss to TID and advised of my uncertainty of its loss or theft. The TID employee suggested that it must have been taken from my baggage when it was in the hold of the aircraft. I concurred by saying that I last saw it in London and noticed it was missing when we were in Singapore on the return journey. My comment was 'I really don't know but I can't think of any other explanation". It was then suggested that I indicate that on my claim form. I did so and within a very short time after emailing off the claim form, I received their response that under the policy, claims for such thefts from the hold of an aircraft are specifically excluded. I telephoned the same officer and tried to explain that although I had claimed on the form that it had been stolen, I wasn't sure and it may have just been lost but it was to no avail as I was told that the policy requires the policy holder to maintain security over the property. It seems that however, I lost the camera or had it stolen from my baggage, the policy will not respond. I investigated how I could take it further through the office of the Ombudsman. Surprisingly, the Ombudsman is represented by an officer of Lloyds; the very same underwriter of the TID policy. How's that for a conflict of interest. I am most disappointed and disillusioned by the whole episode but much more cautious about who not to insure with when I next travel.
    LMY
    18th Apr 2015
    5:28pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:28pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:28pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:28pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:29pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:29pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    John M
    12th Oct 2015
    11:17am
    Don't be an arse hole and make 75 posts of the same comment.
    LMY
    18th Apr 2015
    5:29pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:29pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:29pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:29pm
    We were not impressed with Covermore, either, Gypsyfeet, or our travel agent who 'forgot' to tell us that by paying for the flights with credit card we were covered by them anyway for our travel insurance! Her memory 'lapse' may have had something to do with the commission she received for selling us the policy. Our fault, did not do my due diligence. Book our own flight and accommodation now, as soon as the airfare sales on on in November. I wonder if the Insurance Council Quote mentioned above includes the cover automatically included via credit cards........? Will check that.
    LMY
    18th Apr 2015
    5:34pm
    Sorry ....did not mean to spam everyone here!! Covermore sure gave us a few whacks though.....

    9th May 2015
    11:08am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:09am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:10am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:10am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:11am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:11am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:12am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:13am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:13am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:14am
    As I commented in the "Travel Insurance 101" article, if you have a credit card account with the ANZ or CBA and pay for your travel using that account you can get free travel insurance. My wife and I have done this a couple of times (the insurers being Zurich or Allianz) and it's straight forward enough and free of charges.

    9th May 2015
    11:48am
    Sorry about the above nine extra and identical comments. There is no function to tell one their comment has been sent when you hit the "Post Comment" button.
    greygeek
    25th Jul 2015
    3:55pm
    Just a word of "caution" in relation to Travel Insurance provided by Credit Card Coy's. e.g. Visa/Mastercard. Most, if not all do Not provide cover once a cardholder reaches the age of 60!!! So, check and recheck the fine print, people!!
    Emps
    28th Nov 2015
    8:31am
    With the National (NAB) the age limit on cardholder travel insurance is 75.
    MICK
    17th Oct 2015
    8:10am
    Tick insurance box? Easy way to be ripped off.
    Get a Platinum credit card. They all have travel insurance attached. Whilst I have not been called on to ever put in a claim the pdf is the same as paid insurance, so why would you buy a normal policy.
    Amadeoz
    5th Dec 2015
    9:28pm
    We have used the ANZ Gold or Platinum Visa credit card for more than 10 years - excellent, never a problem with claims, prompt settlements. Unfortunately, when I turned 81, coverage discontinues.
    Blossom
    14th Feb 2016
    1:23pm
    I would have liked to read the emergency check list properly - not a small section - and not clear either.
    Blossom
    6th Apr 2016
    2:01pm
    Come on, Your Life Choices
    Please can you show the list clearly???
    We get 2 similar versions on some topics because 2 staff write about them yet you still haven't shown the check list shown as being on a clip board or in a folder.
    Amadeoz
    14th Feb 2016
    1:38pm
    I have had an ANZ platinum credit card for over 20 years and the cover and the service has always been excellent.
    Now I turned 82 and the credit card does no longer cover us for travel.
    Can anyone with experience recommend an other travel insurance for over the 81's ?
    BigBen
    19th Apr 2016
    8:27pm
    I have had a most unsatisfactory experience with both Webjet and Allianz. I took out travel insurance for my partner but we had to cancel our trip 3 months before the date of travel for personal reasons.
    There is a clause in the PDS which says that if you cancel more than 14 days after taking out the insurance, then you loose the full premium. This is despite the date of travel being more than 3 months away!
    I put it to Allianz that this clause is both unfair and unreasonable and probably illegal under the consumer law which requires that all contracts be fair and reasonable. Allianz couldn't give a damn about complying with the law and refuse to reimburse me.
    I can appreciate that Allianz may not have too much ready cash in the bank after spending millions on their most childish TV advertising campaign which is an insult to everybody with normal intelligence but all I am asking for is my $143 premium reimbursed.
    I have also asked Webjet to help as it is they who sold the insurance on their website but they have advised that it is nothing to do with them. This is despite the fact that Webjet's name appears on the PDS and on the Travel insurance certificate!
    Can any body offer any suggestion on how I can get my money back and give continued bad publicity to both Allianz and Webjet?
    ritty
    11th May 2016
    8:14pm
    If you are in your 80's or 90's and find it almost impossible to get cover because of you age then join COAG (Council of the Ageing). There is no age restriction and your medical assessment is done over the phone. I have found them to be excellent. Ritty 11/5/16
    di_par
    13th Jul 2016
    12:23pm
    I have used travel insurance from RAC (WA). You can get a year long policy to cover you world wide. I took out a policy 18 months ago for my 72 year old mum and I for a year. Cost about $600 for both of us. Had no trouble making claims. Covered us any where as long as we were more than 100km from home. I don't have a current policy. As always you must look at the current pds before purchasing insurance.


    Join YOURLifeChoices, it’s free

    • Receive our daily enewsletter
    • Enter competitions
    • Comment on articles