When the handle of Bob’s Antler suitcase jammed while in Vietnam, reading negative reviews on the internet about the company’s customer service did not fill him with hope about finding suitable spare parts.
However, after contacting the Australian distributor he was delighted to receive an immediate response along with amazing service. Happily, the part was waiting for him when he returned from his holiday.
Have you ever had a mishap with your travel accessories while on holiday? Do you have any suggestions on what are the best gadgets or products to take with you while travelling?