Who’d be a telemarketer?

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Yesterday was the first time in months that I’ve opened the door and been greeted by a door-to-door salesperson. Maybe it’s just the area I live in, maybe I’m not home at the right time of day, but it seems to me that door-knockers are a dying breed. The girl (she can’t have been more than nineteen) launched desperately into her rave about the starving children in Africa, and I let her get it all out before explaining that I wasn’t going to sign up. She didn’t seem put out, or upset. She just smiled gratefully and said “Thanks for being so nice about it”.

Which made me think. Who but the truly desperate would sign up to have doors slammed in their faces and abuse thrown at their retreating backs? It’s a hell of a job, and I’m sure telemarketing isn’t any better. At least with door-to-door you’re walking around outside instead of crammed into a dingy office.

So if we the consumers don’t want to receive telemarketing or door-to-door sales, and the people on the other end aren’t enjoying the process any better, why is it still happening? Why hasn’t someone overhauled the system?

As sympathetic as I feel towards that one salesgirl, I still strongly object to being harassed by cold callers wanting me to change my electricity company, feed an entire village by donating a dollar a week, or to spend just two (really 15) minutes answering a series of increasingly personal questions.

I blame the companies who outsource their marketing instead of getting creative, and I blame the marketing companies who continue to insist that assaulting customers in their own homes is the best way to sell a product.

And next time a telemarketer calls me? I’ll be wishing them good health and much happiness before hanging up. Because this new-found good-will only goes so far.

More information
To read about the consumer watchdog taking legal action against energy companies over their door-to-door salespeople, read the news article Watchdog vs Energy Companies.

Do telemarketers make you angry?

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Have you ever been harassed by salespeople? Does it drive you to yelling or do you listen with a sympathetic ear? Or have you ever worked in sales? Share your story in the comments below.

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4 Comments

Total Comments: 4
  1. 0
    0

    at least they are not dole bludgers-be polite but firm in your answers-no reason for rudeness.

  2. 0
    0

    They are trying to make a living. I’m never rude, that’s just not necessary or helpful. But I do say straight away, thanks, but I’m not interested. Goodbye.

  3. 0
    0

    I have put my phone number on the “Do not Call” Register as some of them kept calling me every week despite my politely asking them to remove me from their database and out of their automatic dialling system. Even worse is when they put you on hold because they have called too many to cope with then hang up on you. I did the same as Actual Chat except when the persisted. I even kept a list of the persistent ones at one stage before I asked for removal. I received mail from one of them -they must have got the address from the phone book – I opened it as I didn’t recognise the address, re-sealed it and returned it marked “return to sender”.

  4. 0
    0

    What annoys most of us they always call around meal times.Charitys are different.yes put yourname on ”DO NOT CALL ”register.Most times it is something you do not want anyway.


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