Tess's story

Tess has lived in Canberra for 57 years and after her husband Robert died, she need a little more help at home. Here’s how My Aged Care helped.

More details are available through the My Aged Care website – myagedcare.gov.au and the information phone line on 1800 200 422.

Tess Falconer: My name is Tess. I’ve lived in Canberra for 57 years. Robert, he was a very active man, and then he became quite ill, that needed special care, so these guys and girls came in to take care of him After Robert passed away, I was fit and able, and then when I wasn’t able, a person came to assess me, they knew that I needed care. I went onto the aged care website and I was pleasantly surprised to see the amount of facilities that are available. And now that I know that there’s transport available, I would like to know everything that they have that I can maybe use. My services have changed as a result of being in hospital this year; I needed further services, as in personal care. Once a week I have domestic assistance and that means they come in and they’ll clean the house for me. I don’t know about other services for other people, but certainly mine is subsidised and I pay a rate according to what I can afford and that’s wonderful. Having these girls coming in to my home has made it possible for me to live in my home. My husband and I built this house together so my plan is to stay here and look at his picture, and he is still here… still here in spirit, yes.

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