Age Pension reporting requirements

Do you have to report your income to Centrelink once you get an Age Pension?

Age Pension reporting requirements

YOURLifeChoices member Brian would like to know if he and his wife have to keep reporting his income now he has been granted an Age Pension.

Q. Brian
I have just been allocated an Age Pension although I still work on a part-time contract. My wife is on a Disability Support Pension and until now, she has been ringing Centrelink every fortnight to disclose my income so that Centrelink could make any adjustments in her entitlements.

My questions are: 

  1. Does my wife need to keep ringing Centrelink to disclose my income even though I receive the same wage every fortnight?
  2. Do I need to ring Centrelink every fortnight to disclose my income now that I am on an Age Pension?


A. The Centrelink payments which you both receive require income reporting. However, should your income not change between reporting periods, then you need only report the income initially and advise Centrelink as and when there is any change.

Should your income not be the same each reporting period, you can simplify the process by arranging with Centrelink that one of you can report for both, i.e. your wife can report her earnings and yours. To do this you should contact Centrelink on 13 2300.

If you find that you are on the phone for some time just to report your earnings, then you may find it useful to register for Centrelink Online Services. You can find out how to do this, watch a tutorial and discover what else you can do to save time on the phone by reading YOURLifeChoices guide – Centrelink online services explained



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    COMMENTS

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    Thai Traveller
    3rd Jun 2013
    11:50am
    after calling 13 2300, take out your book and be prepared for a long, long wait, with the same endless music. Every 2 weeks. :-(

    Using a mobile phone will bankrupt you.

    Why there is no internet reporting, I'll never know.
    PeeKay
    3rd Jun 2013
    12:53pm
    I experienced the same problem and decided to test out their offer to use the 'call back' service. OK so I had to wait perhaps 2 hours for them to phone, but I wasn't in any sort of hurry: and after all it was their 30 cents. Worked first time and every time since.
    Pass the Ductape
    3rd Jun 2013
    12:57pm
    I gave up on Centrelink! I tried doing it their way to no avail. You're right - using a mobile phone will bankrupt you and good luck to anyone trying to use the internet. I tried this way also and received no response. If Centrelink don't have the staff to man a phone, how can they ever handle internet traffic. It was costing me a fortune in time and money so I decided if they need to know why I haven't contacted them I will be advising them, I will contact you when you find the time to contact me. They don't like it - put me in jail. Centrelink seems pretty darn good at doing that - but at least you might get someone at Centrelink to talk to!
    Tom Tank
    3rd Jun 2013
    1:00pm
    I report fortnightly for both my wife and myself on the internet and do not have any problems or delays.
    I suggest you check this out on the "net" it is very easy to do.
    dippity
    3rd Jun 2013
    3:02pm
    I thought there was an automated system, where you just reported your details to a robot? Times must have changed, sadly.
    Jurassicgeek
    3rd Jun 2013
    3:05pm
    I have repeatedly requested a call back, they repeatedly say they tried but yet there is no missed call on my phone..Mobile is all I have.That is why I want the call back...no luck so far....I'll keep trying maybe one day before I die they will get it right....er hopefully.....one day .....maybe....I think.
    Jurassicgeek
    3rd Jun 2013
    3:07pm
    Oh by the way ..there is no problem reporting on line and once set up it is easy to do and takes less than 5 minutes...
    franksmith
    3rd Jun 2013
    12:09pm
    I earn erratically so when I get paid I send Centrelink an email. Sometimes they call back (rarely when I am at home) by phone, never by email. It seems to keep them happy and it is very little trouble
    Frank
    Thai Traveller
    3rd Jun 2013
    1:08pm
    Thanks Tom Tank (engine?)

    I haven't earned therefor no reporting in a long while, so the internet reporting sounds a great way to go.

    When I was earning a regular fortnightly mini-salary, Centrelink usually knew already what I'd just been paid.
    Hasbeen
    3rd Jun 2013
    2:02pm
    Yes trying to get through to that 132300 number is murder. I once spent 3 days, only getting an engaged signal.

    If the banks can have an automated service that can give you the balance, & changes to the balance of your accounts, & I can pay most bills to a computer voice, why can't centrelink set up an automated system. Bet it's a union problem.

    I used to ring the non English speaking phone line, when dealing with them on my mothers behalf. Always got through instantly, & be asked if I spoke English. When I admitted to that liability I would be transferred almost as quickly to an "operator".

    Guess they must have tumbled that we Ozzies were sneaking in to the favored group getting service not designed for us, & they stopped it.

    Thankfully I have no dealings with them at present.
    Tom Tank
    3rd Jun 2013
    3:47pm
    Leaping to a conclusion it is a union problem here. If you think you have trouble you should try "Voice Recognition", which Centrelink use, when you have a Scottish accent. The Voice Recognition system simply cannot handle it and while I have a definite Scottish accent it is not a strong one. In case anyone gets upset about me claiming a pension I have lived and worked in Australia for 48 years and am an Australian citizen.
    Hasbeen
    3rd Jun 2013
    9:02pm
    Well you do have an advantage there Tom. No one could ever accuse you of speaking English.

    I had an Scott uncle, would you believe called Jock? He had arrived in his early teens. He was one of those typical Scotty engineers who kept a quite large factory humming, & it required 3 people to replace him when he retired.

    Still although he may have thought his accent was quite mild, however as I didn't see him that often, it usually took me half an hour of careful listening to have any idea of what he was saying.
    Bes
    3rd Jun 2013
    2:50pm
    Brian if you are on the 'net' use that. It is a great and easy way to report every two weeks.
    I too am retired but picked up a casual position and it is no trouble at all.
    Mark on your calendar your reporting dates a month in advance as a reminder.
    And once you are on the 'Government' website you can get all your medical records online too!
    Young Simmo
    3rd Jun 2013
    4:10pm
    Just heard on the TV that the minimum wage has been increased up to $622.00 per week. Our pension is $633. 00 per fortnight. It seems the only way out for us, is to put our new Mercedes back to every 3 years instead of every 2. Actually thinking about it, if we only had one Pacific cruise per year instead of 2 nothing would have to change.
    sidney70
    3rd Jun 2013
    4:28pm
    Gees Simmo you are a stirrer. I know you havent got a Merc. Its a BMW and you only earn enough for 2 cruises. So tell the truth. The pension is great . I am thinking of giving some back.
    Young Simmo
    3rd Jun 2013
    4:38pm
    Bugga sidney70, you got me first time. If you are serious about giving some back, let me know as I can give you Centrelink's bank account details and you can do it by direct deposit.
    sidney70
    4th Jun 2013
    3:46pm
    Thanks simmo I will be in touch. I am just checking to see how much I can give back. The bank details will be helpful.
    Young Simmo
    4th Jun 2013
    3:52pm
    sidney70, $150.00 will cover my next car service, then $50 / week will cover my lotto outlay, thanks mate.
    sidney70
    4th Jun 2013
    5:49pm
    Thaqnks Simmo,
    All good with that. Can you give me your Bank details. Sorry Centrelink bank details.
    Young Simmo
    4th Jun 2013
    6:00pm
    Yes sidney70, the BSB is 0410E, and the account No is RU412.
    bluemoon
    3rd Jun 2013
    5:52pm
    My question is how much are you allowed to earn on a DSpension per fortnight?
    Neffertti
    4th Jun 2013
    8:49am
    I never have a problem Ijust simply reply by just sending them a letter with
    all the new changes. Easy.
    nico
    4th Jun 2013
    8:01pm
    I am on an aged pension; married recently to a missionary doctor in Sumba. She is on the basic salary(Indonesian) of approx.$200 a month; yes that is right. I reported the change to Centrelink and they hacked my pension by a third. I could barely afford to live and do honorary missionary work amongst the poor in Sumba. Now I'm eating rice with no side dishes. Doctors in Indonesia are not recognised by the government for their professional skill. They are below that of a policeman. Centrelink have done an outrageous assessment of our position. I now have to skimp and scrape to get my airfare back home to argue my case. Sickening.
    nico
    4th Jun 2013
    8:01pm
    I am on an aged pension; married recently to a missionary doctor in Sumba. She is on the basic salary(Indonesian) of approx.$200 a month; yes that is right. I reported the change to Centrelink and they hacked my pension by a third. I could barely afford to live and do honorary missionary work amongst the poor in Sumba. Now I'm eating rice with no side dishes. Doctors in Indonesia are not recognised by the government for their professional skill. They are below that of a policeman. Centrelink have done an outrageous assessment of our position. I now have to skimp and scrape to get my airfare back home to argue my case. Sickening.
    Dvdoll
    4th Jun 2013
    10:05pm
    For income reporting, try the phone app 'Seniors'. It's easy and quick to use.
    bears
    10th Jul 2013
    8:08pm
    I have a term deposit account which was for 12 months ended 30th June 2013 did I need to report the interest monthly to Centre Link or end financial year as it is just over $2000
    bears
    11th Jul 2013
    9:40am
    Contacted a very nice person at Centre Link was advised that I do not have to report interest on term deposit if I use it on a monthly basis and it does not stay in the bank as deeming rates have changed the whey they assess accounts of $50.000.00 in term deposits.
    Nan Norma
    27th Oct 2016
    8:57pm
    I have my details in the MYGOV website but unfortunately they have not catered for everything. So its back to square one.


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