Award winning service when needed

White Lady Funerals’ personal service, women’s understanding and ultimate care have been acknowledged after the funeral services provider received a Gold Reader’s Digest Quality Service Award as part of the 2016 Award scheme.

White Lady Funerals was established in 1987, heralding a transformation in the nature of funeral care, visual style, and approach to grief. Ever since then, this distinctive team of women funeral directors has assisted thousands of families to celebrate the lives of their loved ones as well as to plan ahead for retirement, thanks to their prepaid funeral plans.

And if you have attended a service conducted by White Lady Funerals, you would understand why. They are elegant, discrete, supportive, and actively seek to make the day as easy as possible for all who attend. They offer adherence to traditional customs for families where this is important whilst also being able to customise a personal, contemporary service for those who wish for a modern celebration.

The Reader’s Digest Quality Service Awards, now in its second year, has quickly developed a reputation for rewarding businesses for their dedication to customer service and their approach to customer loyalty. Voted on by Australian consumers, the awards are an independent gauge of a business’s commitment to putting the customer first, and across the whole range of category winners, the award scheme acknowledges some of the biggest names in Australian business.

White Lady Funerals was scored on its personalisation to individual needs; its understanding of its customers; the ease with which the service is delivered; its reliability; and its overall customer satisfaction. 

White Lady Funerals is proud to offer ultimate care for families in their time of need and receiving the 2016 Gold Reader’s Digest Quality Service Award is testament to it achieving this.

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