Is this the path to cheaper energy?

The ACCC is working on an efficient way to share data with energy service providers under the Consumer Data Right (CDR) reforms.


Is phone really water resistant?

Samsung is at the centre of Federal Court proceedings after the ACCC alleged the Samsung Galaxy may not be water resistant as claimed.

Aged Care

Are you due a refund from Bupa?

Bupa apologises but ACCC takes it to court, alleging it charged for services either not delivered or only partially delivered.


Airlines told to fix refund policies

Jetstar, Tigerair, Qantas and Virgin Australia have committed to ensuring their refund policies and practices comply with their consumer guarantee obligations under Australian Consumer Law.

Finance News

What are your rights to a refund?

Whether the item you’ve purchased in-store, online or second-hand is faulty, fails to do what it’s supposed to or you’ve simply changed your mind, what are your rights to a refund?


How to make sure products are safe

The ACCC announces a plan to reduce the number of unsafe consumer products being sold online.

Hearing Health

The great hearing-aid hoodwink

The Federal Court has ordered hearing aid retailers to pay millions in penalties for misleading age pensioners with advertisements making false claims about products and services.


Fake charities on the rise: ACCC

In Charity Fraud Awareness Week, Scamwatch says it has received 689 complaints of fake charity scams this year that have resulted in losses of more than $320,000.


Bill shock set to cost telco $10m

Optus looks set to be hit with a $10 million penalty after charging customers for games and ringtones they hadn’t knowingly requested.


ACCC’s ‘solution’ to petrol prices

Petrol prices across several capital cities jumped 10 cents a litre a few days before the long weekend, but an ACCC review has a novel ‘solution’.


Telcos warned over false advertising

The Australian Competition Consumer Commission has put telecommunications companies on notice over dodgy advertising and is ready to impose hefty fines unless they change their ways.


NBN speeds still falling short

The Australian Competition and Consumer Commission’s latest broadband speed data shows some concerning results.

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