NBN speeds still falling short, ACCC reports

The ACCC’s latest broadband speed data shows some concerning results.

NBN speeds still falling short

The Australian Competition and Consumer Commission’s latest broadband speed data shows some concerning results.

While most NBN fixed-line broadband customers are receiving relatively fast internet speeds, including during busy hours, there is still an important number who are receiving poor service, including around seven per cent of consumers who receive less than half of the maximum speed of their plan.

The ACCC’s second Measuring Broadband Australia (MBA) report provides data on the performance of six major internet service providers (ISPs) – Aussie Broadband, iiNet, MyRepublic, Optus, Telstra and TPG.

Overall, 70 per cent of all tests continued to achieve download speeds of above 90 per cent of maximum plan speeds. This is largely in line with the results of the ACCC’s first MBA report.

Within this average, there remains considerable disparity in performance between ISPs with busy hour average speeds of between 74 and 88 per cent of maximum plan speeds.

One ISP who was lagging behind the field, Optus, recorded an improvement on the previous report’s result, which illustrates the benefit of the MBA program.

In general, speeds were not reduced significantly in the busy hours (7–11pm) with speeds for most ISPs about one percentage point below speeds recorded across all hours, and the download speeds for MyRepublic reduced by five percentage points.

“Whilst we are pleased to see that most customers are able to get fast, reliable broadband services even during busy hours, we must focus our attention on those who do not have this experience,” ACCC Chair Rod Sims said.

In each report, the ACCC explores a particular issue in more depth. This report looks at the impact that ‘underperforming services’ are having on overall download speeds. These services do not achieve speeds that approach the maximum plan speeds at any time of the day.

Across the six ISPs, there is potential for speed results to improve by between 1.5 and 9.4 percentage points if these underperforming services instead reached close to the maximum plan speed.

“Overall, the results are encouraging, particularly when considering the significant recent migration of NBN customers to higher speed plans, where hard limits on individual connections to the network are more likely to impede services reaching their maximum speeds,” Mr Sims said.

However, the data highlights that there are areas for improvement and so should prompt further performance-based competition among the ISPs to close this gap for consumers.

“We urge providers to help customers obtain the full speeds associated with the plans they are acquiring,” Mr Sims said.

“We also expect ISPs to inform customers of the speeds achievable on their network connections, and better match the plans they offer to those speeds. The recent court enforceable undertakings accepted by the ACCC will help with this,” Mr Sims said.

Optus, which last quarter performed at the weak end of the field, significantly improved its download speeds in this quarter. The speeds of the other three ISPs from the initial report declined slightly.

The two new ISPs in this report book-end the field, with Aussie Broadband recording the highest speeds, and MyRepublic at the lower end of the range.

This quarter, the average download speeds recorded for the busy hours, as a percentage of maximum plan speed are: Aussie Broadband 88.3, TPG 85.6, iiNet 83.4, Optus 83.3, Telstra 79.9 and MyRepublic 74.4.

Are you happy with your broadband speeds? Which provider are you with?

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    COMMENTS

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    Old Geezer
    1st Aug 2018
    10:51am
    Telstra is the best for me by a long shot.
    Rosscoe
    1st Aug 2018
    11:31am
    Of course it is, OG! The NBN has been a disaster. I hope that voters bear this in mind when they decide who gets their vote at the next general election. Another privatisation that has failed. Mitch Fifield, Communications Minister, has been making up stories all along.
    Jim
    1st Aug 2018
    11:43am
    Yes you are correct, voters should think carefully about who they vote for, Labor came up with a plan that wasn’t funded properly and as usual with Labor’s half baked plans someone else has to fix the problem, Labor allowed $33 billion to put the NBN to all homes with connection to the premises, the cost is already double that amount, and is only about half way complete, even though the system that has been put in isn’t the best available at least we have a system, under Labor it’s quite likely that we wouldn’t have a system at all, but you can change all of that at the next election.
    ozimarco
    1st Aug 2018
    11:57am
    Jim, I suppose you get your (mis)information from the Murdoch media. Labor allowed 43 billion dollars for the 93% FTTP rollout. It was a "do it once and do it with fibre" plan, the only approach that makes sense in the long run. Turnbull caused lots of delays retooling for his MTM disaster and renegotiating the deal with Telstra and other big telcos. The rollout will now take just as long, cost just as much, will cost Australia billions in lost opportunity and will have to be remedied at the cost of many more billions as soon as it's finished. Don't forget the ongoing maintenance costs and power requirements of FTTN, something that would not exist with FTTP.
    Old Geezer
    1st Aug 2018
    1:55pm
    My NBN is awesome and less than half the cot of what I was being charged before the NBN. I have wireless NBN which is more than adequate for me. When I have young adults living with me they use it all up and it slows down. I find the slower speed more than adequate for me as well.
    Jim
    1st Aug 2018
    1:57pm
    Again ozimarco, you need to take your rose/red glasses off, the original costing by Labor was $33 billion the costing was for the proposed system was never achievable for the money that Labor assessed. As for my information it came from the horses mouth in Kevin Rudd, but every time there is mis information, of course the left love to blame the Murdoch media, instead of blaming those responsible, it was Labor mismanagement that got them kicked out of office and it will probably be the LNP mismanagement that will get them thrown out of office,that’s the only thing you can guarantee that whichever party is in will mismanage the economy until we get fed up and give the other lot a go and so it goes on.
    Old Geezer
    1st Aug 2018
    2:10pm
    Rudd system would never have worked as the amount of money they allocated would not have even paid for those in Sydney let alone the rest of Australia.
    ozimarco
    1st Aug 2018
    2:13pm
    Hi Jim,

    Labor always said their plan would cost $43 billion. The LNP said it could do it much cheaper, for $29 billion, as well as faster and more affordably. https://www.arnnet.com.au/article/358258/government_under_fire_from_independents_over_43_billion_nbn_price_tag/
    None of the LNP predictions have come to fruition. The current MTM rollout is not only more expensive but, because it is a second-rate network, it comes at a cost in lost economic opportunity as well as ongoing maintenance and upgrade costs.
    MICK
    1st Aug 2018
    2:30pm
    Telstra was not even on the list OG.
    Speeds are pretty good compared to the past but users need to avoid telcos like Optus who did terrible things to us in the past. User beware!
    The other issue is that many telcos have been bought up by Optus and you may think you are free of this bad bad telco but have them by default.
    We need real laws to protect the public in this industry but all we ever get is lies and more talk as the bad behaviour continues. Sound familiar?
    Old Geezer
    1st Aug 2018
    3:06pm
    Telstra should be as it is the best I have found for both reliability, speed and price.
    Jim
    1st Aug 2018
    3:36pm
    My apologies ozimarco, I have just gone back to the original document released by the government in 2009, the paper stated that the government was prepared to invest up to $43 billion, their initial amount for investment over an 8 yea are period was expected to be $38 billion, although that investment would in the most part be by private investors including funds from BAF, the total interest bill was expected to be between $800/$900 million, the system was to be FTTP except in remote areas, which satellites were the preferred method of delivery. Government initial investment was $4.9 billion, I can’t find any reference that shows any details of any other money being invested. It still seems obvious to me that the proposed system could not have been achieved with the funding model that was proposed, but there is no accurate way of coming to a conclusion as to which model would have been better. Nevertheless my apology still stands I was relying on memory, perhaps not the best way to commentate.
    Anonymous
    1st Aug 2018
    4:49pm
    Jim, the NBN was gutted by the Lieberals, who opposed fibre all the way. Don't blame Labor.
    Anonymous
    1st Aug 2018
    4:52pm
    OG "Telstra should be as it is the best I have found for both reliability, speed and price."

    In the city, Optus leaves Telstra for dead in terms of price.
    MICK
    1st Aug 2018
    5:02pm
    I am impressed Knows-a-lot. Your assessment of WHO created the third rate service we all have is correct.
    Out of interest you may want to look up 'Dunedin, New Zealand' which has trouble free FTTP. Read and weep. That is what we could and should have had. Thank the media for promoting its Party into office.
    Jim
    1st Aug 2018
    5:22pm
    No knows-a-lot, the system that Labor proposed was never going to work it was never funded properly, Labor knew that Rudd was a dud that’s why they got rid him first time round then found Gillard was worse in their opinion so brought Rudd the dud back, the public in their infinite wisdom got rid of Rudd the dud, now we have Short on ideas to look forward to, the only reason we have a system at all is because the LNP managed to cobble something together, if Labor had still been in office most people would still be on ADSL or worst case dial up, but people that look through their rose tinted glasses will always come up with an excuse to take the blame away from the real cause. Never funded nor affordable, but isn’t that the usual way for Labor!
    MICK
    1st Aug 2018
    9:47pm
    That is the official Liberal Party line Jim.
    The facts are that Turnbull thought he could marry old technology and new technology. He couldn't and the result was a huge amount of money being poured into the exchanges when they should have been built for fibre. Had nothing to do with Labor and you are promoting one of the right wing lies which the bastards circulate to explain away this government's incompetence and negligence.
    Jim
    2nd Aug 2018
    8:10am
    No Mick it is you that is promoting the Labor left wing lie, I defies belief that you and your cohorts are still believers in the lie, I will try and give you a brief understanding, probably to no avail but here goes, the proposed system by Labor was to put fibre to everyone’s home, now in a large town of say 2500,000 people if they represented households of say 50,000, forgetting how long it would take to run the fibre to a mains point, then you would have to run fibre from the main to the premises, if they managed 4 connections a day that would take 12,500 days, I will let you work out how many years, of course you could divide that amount by the amount of crews that you had doing the work once they were trained of course, now none of that is impossible, anything is possible if you throw vasts amounts of money at the problem, that’s the area your ideas falls down, we don’t have vasts amount of money unless of course we take it from somewhere else or borrow it, which was Labor’s idea, at a cost of 800/900 million dollars interest, which would have been a burden on any future government, which again is the Labor way, borrow then leave the debt for others to figure out how to pay for it, that’s why we are in the predicament we are now, it’s easy to create a debt but much harder when the debt has to be repayed which the Libs are attempting to do, forget the cry that the debt is much greater now than it was under the previous Labor government, of course it is because that is the big Labor con create the debt and leave it and the accrued interest to some one else. Back to the system that the Libs have put in, the cost is probably about a quarter of the cost that the Labor system would have cost and because the connection to the main is WIFI no installation is needed, that’s the only reason many people already have access to the NBN remember the 12,500 days you would have needed to have a physical connection, is the system the best available no it isn’t, it would probably have taken 20 or more years to install the Labor system!
    Jim
    2nd Aug 2018
    8:12am
    Figure should have been 250,000.
    ozimarco
    1st Aug 2018
    11:32am
    Aussie Broadband is the best RSP in Australia at the moment. Not the cheapest but the best. Fast speeds and excellent customer support solely based in Australia.
    Star Trekker
    1st Aug 2018
    11:57am
    I am also with Aussie, far better speeds and customer service than my previous ISP Optus.
    Old Geezer
    1st Aug 2018
    3:04pm
    My Telstra NBN costs a lot less than Aussie Broadband with a lot more bells and whistles.
    MICK
    1st Aug 2018
    4:27pm
    Look at the results OG. Your posts never do that and all you post is crazy assertions without any facts. Pretty well on every topic.
    Old Geezer
    2nd Aug 2018
    6:11pm
    My results in everything I do are nothing but outstanding.
    Rosscoe
    1st Aug 2018
    11:32am
    I'm with Telstra. My download speed at 8:50 this morning was 11.23 mbps! Dial-up was better than this!
    Old Geezer
    1st Aug 2018
    2:00pm
    What do you expect if you only pay for 12mbps.
    Old Geezer
    1st Aug 2018
    2:05pm
    Dial up was never anywhere near 11 mbs either. If you were lucky and paid a fortune you might have got 8 mbps with dial up. Most was lucky to be 2 mbps.
    ozimarco
    1st Aug 2018
    2:22pm
    The fastest speed you could get on a 56k modem was 1.5Mbps. In practice, it would usually be less than that. Even a slow NBN connection will leave dial-up for dead.
    Old Geezer
    1st Aug 2018
    3:03pm
    Exactly.
    Theo1943
    1st Aug 2018
    5:30pm
    Wow ozimarco. No-one ever got more than 56kbps out of a 56k modem before you. Congratulations!
    ozimarco
    1st Aug 2018
    5:37pm
    Hi Theo, LOL, you got me there, fair and square. My apologies, I was getting mixed up with the speeds I used to get on ADSL in the early days. You're 100% correct, of course. Facepalm!
    Theo1943
    1st Aug 2018
    6:02pm
    Yes, I went from a 56k modem to ISDN, which got me 1.5Mbps/512kbps. Perhaps what you were thinking of. Required the use of two pairs of wires.
    Jim
    1st Aug 2018
    11:33am
    I was critical of my internet speed until I bought a new IPad, I couldn’t believe the difference in speed, I am with Optus the speed now is more than anything that I need it for, I just wonder how many people like myself are using older outdated equipment?
    Old Geezer
    1st Aug 2018
    2:03pm
    I agree as I have seen that happen many times.
    MICK
    1st Aug 2018
    4:31pm
    Optus? We used to be with Optus until they disconnected our service for 2 months (their negligence) and would not fix the issue. Good luck Jim. The best advice I could give anyone with Optus is to consider a change before they get what we had. No way of describing the stress and then in the end the mandatory compensation as laid down in legislation was not paid. Wonderful company....to be avoided I might think.
    Jim
    1st Aug 2018
    4:42pm
    All I can say is that I have been with Optus for about 10 years, I have never had any problems, none that I can recall anyway. Don’t know if I have just been lucky or if my requirement and expectations are lower than others, I mainly use mine for emails, booking holidays etc, I don’t do any streaming although I do use Skype and FaceTime is that classed as streaming?
    Anonymous
    1st Aug 2018
    4:55pm
    MICK, Optus are vastly better than the dreadful Vodafone.
    MICK
    1st Aug 2018
    4:58pm
    Agreed Knows-a-lot....but you would not think so if they had done to you what they did to us. Two months without phone or internet. Nothing to do with us. Their negligence but ours to fix at our cost.
    We had 10 years of relatively good time with Optus before the above but the fact that they would do that to anybody says a lot about this organisation.
    Good luck to you if this happens to you. There are better ISPs to deal with...although Optus has been buying up one after the other.
    Theo1943
    1st Aug 2018
    6:05pm
    Yes Jim, Apple have been sued for slowing down their superseded models with software updates. You really HAVE to have their latest product.
    East of Toowoomba
    1st Aug 2018
    12:41pm
    My Republic here. We have had NBN for a year now and it is all working well for us. Speed is variable but the plan is 100bps, unlimited downloads, free landline with unrestricted phone calls within Australia included for $69 per month. Speed drops at peak times but is otherwise pretty good.
    ozimarco
    1st Aug 2018
    12:45pm
    East of Toowoomba, I hope, for your sake, that is 100Mbps. People who stream a lot do not want their speed to drop significantly at peak times, hence they prefer to pay more for a reliably fast service like Aussie Broadband.
    cupoftea
    1st Aug 2018
    2:26pm
    If the NBN is so good with copper from the nodes to the house why has this PM got fibre to his house in point piper I am just going to wait for 5g
    MICK
    1st Aug 2018
    4:34pm
    Ha, ha, ha. A bit like Turnbull commenting on having to pay tax the day the ATO announced it would be targeting tradies this year. Turnbull stated "you have to pay tax" with an ear to ear grin....presumably because he has an offshore tax shelter and does not have to pay the rate of tax other Australians do.
    Tell me about rules for some, different rules for others. The top 1% are quite obnoxious human beings, generally without much empathy for others.
    Greg
    1st Aug 2018
    11:32pm
    Enjoy the drop outs with 5g - nothing beats hardwire (or optic cable)
    Old Man
    1st Aug 2018
    2:32pm
    Why does this article start off by suggesting that the NBN is having problems with the speed of downloads when it is actually the fault of the ISP's? As the article proceeds, it is clear that only the ISP's were causing the problems, not the NBN. The NBN is a wholesale provider which only sells to the ISP's who, in turn, are retail providers who onsell to the general public. If the ISP's do not purchase enough broadband width from NBN, they cannot provide the promised speeds. Our ISP, Telstra, constantly provides almost the speed we agreed on. We have had no outtages except when there is a power cut.
    ozimarco
    1st Aug 2018
    3:43pm
    You should not extrapolate your personal experience to that of the rest of the country. Many FTTN customers could not get the speed they were paying for because of their distance from the node. FTTN is actually VDSL and, just like ADSL, is distance-dependent. Now, RSPs are being forced to tell customers what sort of speed they can expect on their connection so that they can select a plan with the speed achievable on their connection.
    Also, those on Fixed Wireless cannot sign up for a plan faster than 50Mbps. In practice, many FW customers experience extremely poor speeds at peak times because of their tower being congested. This is not the fault of the RSP but is due to poor design by the NBN, who say they never expected so many people to sign up for FW and use their connection the way they use it. Go figure!
    Old Man
    1st Aug 2018
    4:16pm
    Gee ozimarco, you've drawn a long bow there. The article asks two simple questions which are "Are you happy with your broadband speeds? Which provider are you with?". I thought that I had followed the rules and answered to two questions correctly. I am happy with our broadband speeds and our provider is Telstra.

    I have not, in any way, extended the application of a method to an unknown situation by assuming that existing trends will continue or similar methods will be applicable. Unlike you, I have no idea how the rest of the country is faring. Actually I'll go as far as saying that I have no idea how my neighbours are faring. Would that we were all gifted with your ability to know all things
    ozimarco
    1st Aug 2018
    4:28pm
    Old man, the gist of my reply was that I do not agree that RSPs are always to blame for slow speeds as you stated in the first sentence of your post. I explained that it is often the way the NBN has been designed, particularly in the case of FTTN and FW, that is the cause of degraded performance.

    It is true that, in many cases, customers were not getting the promised speeds because of RSPs skimping on CVC. I was replying to your incorrect blanket statement that slow speeds are the fault of RSPs and not the NBN.

    Please do not take it personally. I do not know you from a bar of soap.
    MICK
    1st Aug 2018
    4:36pm
    OM - you have a point but the NBN is not exactly problem free. The issue you are describing is ISPs who do not buy enough bandwidth (from the NBN) and then get caught short during peak times. That is called a business model and customers need to inconvenience themselves and vote with their feet or else grin and bear it.
    Theo1943
    1st Aug 2018
    6:08pm
    I just checked the local NBN progress. We may be getting FW by June 2019. I suppose that's because we're almost 50kms from the Perth CBD.
    MICK
    1st Aug 2018
    9:49pm
    Geeze....living near Perth normally means sending smoke signals. Don't worry though. You'll likely get dial-up shortly. Chuckle....
    Greg
    1st Aug 2018
    11:42pm
    The issue with not receiving the higher speeds due to distance from the node still reflects back on the ISP's, they should not have sold products incapable of the speeds which they knew the system could not provide.

    1st Aug 2018
    3:05pm
    Switched to Telstra NBN and have no complaints.
    Great speeds and never had any dropouts
    Old Geezer
    1st Aug 2018
    3:07pm
    I agree Telstra has everything I want and I just love the price.
    MICK
    1st Aug 2018
    4:37pm
    It's the same NBN olbaid. Just that Telstra bought more bandwidth and does not slow to a trickle when everybody is online.
    Bazza13
    1st Aug 2018
    3:32pm
    I have been with Aussie Broadband for approx 12 months during that time not one dropout or slow down of speed. Aust based great service no contract.
    We are on the 12/1 speed 50gb/mth for $40 with a voip phone plan $15/mth for over 60's which includes local/ national and calls to mobiles. Speed is always 11.5/ .90 any time of the day, may not be the cheapest but reliability and Aust based does it for us.
    Rosscoe
    1st Aug 2018
    4:07pm
    OG et al. I live in a retirement village. A Telstra spokesperson guaranteed that we would all receive AT LEAST 25 Mbps download speeds. And pigs might fly!
    ozimarco
    1st Aug 2018
    4:14pm
    Hi Rosscoe, if you signed up for 25/5Mbps, then you definitely won't get the full 25Mbps, but, if you signed up for 50/20Mbps, then the Telstra rep was probably right. A lot will depend on the flavour of NBN deployed in your retirement village. If it is FTTP, you should get close to the speed you signed up for.
    MICK
    1st Aug 2018
    4:40pm
    Download SpeedTest by Okla, run the thing several times a day, record the results and then ask for a refund it the service is faulty.
    Theo1943
    1st Aug 2018
    6:10pm
    just did that Mick. My ADSL2+ is 4.81/0.61. It's faster than I can type but can't use my tablet while Netflix is on the TV.
    MICK
    1st Aug 2018
    9:52pm
    That's because you are downloading video which is a sponge soaking up bandwidth. If you have 4.81 Mbps download then that is likely too little for the Netflix let alone anything else. Solution: get a bigger plan???? Talk to your ISP.
    Greg
    1st Aug 2018
    11:39pm
    Theo1943 - any speed test you do should preferably be on a computer connected by cable to the modem/router AND ensure no other device including the computer you are using is downloading at the time of the test.
    Theo1943
    3rd Aug 2018
    4:01pm
    Mick, I'm on ADSL, there is no other plan available to me.
    Greg, please believe me when I say I know how the internet thingy connections work and that I do know how to measure my download speeds. I've used audio modems and everything else since.
    Rosscoe
    1st Aug 2018
    4:33pm
    Ozimarco.
    There was no choice. Only FTTN in our suburb. ##@@@#$^&&&*
    ozimarco
    1st Aug 2018
    4:40pm
    Hi Rosscoe, unfortunately, no one has any choice of the kind of NBN they receive. FTTN is also known as "Node Lotto" because it is distance-dependent. If you are lucky to be connected to a node close to where you live, you have won node Lotto. FTTN connections range all the way from very good to very bad. It's a similar situation to the one that used to exist with ADSL.
    MICK
    1st Aug 2018
    4:44pm
    This is the third rate service provided to Australians by Malcolm Turnbull who promised to do it better and cheaper.
    The media does not broadcast that the service is crap (look up Dunedin in New Zealand with FTTP) and that the cost has now exceeded the original Labor model. So we have crap at greater cost because exchanges needed large sums of money spent to make it work with Turnbull's dead in the water model.

    Voters need to ask WHY THE MEDIA DOES NOT REPORT? Same reason as WHY THE MEDIA DOES NOT REPORT THIS GOVERNMENT'S CONTRIBUTION TO THE NATIONAL DEBT?
    ozimarco
    1st Aug 2018
    5:02pm
    Totally agree with you Mick. When pointed out that the current MTM rubbish is costing more than Labor's 93% fibre model, the LNP and its supporting media (Murdoch et al) will state, without any proof, that Labor's NBN would have cost at least $100 billion. This is the myth that Turnbull wants you to believe. Not only are they spending about $20 billion more than they promised to do it for, i.e. $29 billion, but the end result is a mishmash of technologies, some of which will have to replaced because they won't be adequate for our future requirements. New Zealand started by rolling out FTTN but quickly realised that wouldn't do the job so they changed tack and switched to FTTP instead. Unfortunately, to date, the LNP is still continuing with FTTN, despite all the experts telling them it is an obsolete technology that will need to be replaced as soon as it is rolled out.

    As for the media, we all know that the Australian media is dominated by Murdoch and that the rest is mostly falling in line with them. The ABC is worried about its funding being cut so it doesn't want to rock the boat too much, either. It is a terrible situation and our democracy is suffering badly.
    Jim
    1st Aug 2018
    5:38pm
    I am at a loss with the comments that continue to repeat the obvious lie that the Labor model would have been achieved for whatever cost they assessed it at, if you had to take the fibre to the premises the cost would have been enormous, it’s unbelievable that people can even suggest that this could be the case, there is no doubt that the system we have is not the best around, we have a vast country with a small population, to give everyone in the country the best system available would cost many more billions than we could ever afford, the 5g system that many people suggest might be the solution, I don’t recall Labor or LNP suggesting this solution, maybe it was something that people were unaware of at the time, there is no doubt that Labor jumped the gun and the LNP followed them, it could be suggested that they are both as guilty as each other, but that wouldn’t sit well with those baying for blood, just remember who started us on this unachievable dream.
    Theo1943
    1st Aug 2018
    6:18pm
    Jim, you appear to have an in-depth personal knowledge of the NBN and how it is designed and how it works, for some-one who doesn't know what streaming is.

    We'll never know how much the originally planned NBN would have cost, we do know what we got when the LNP took over was crap.
    Jim
    1st Aug 2018
    7:02pm
    Well typical smart reply from the left looking contributors, if you can show me were I have claimed to be an expert I might be able to respond to your attempted insult, unlike you and your cohorts I can only comment on what I think is logical, we live in one of the largest countries in the world with a very small population, to deliver the sort of internet that everyone would like is almost impossible without an enormous amount of money, Labor promised something it couldn’t deliver, the LNP delivered something that the country could afford, not something of a pipe dream that Labor promoted.
    As for my knowledge of streaming I don’t stream that doesn’t mean I don’t know what it means, I am not the expert that many of you IT intellectuals seem to indicate, so that was why I mentioned Skype and FaceTime and wasn’t sure if that is classed as streaming, but as an obvious expert you might like to enlighten me.
    Theo1943
    1st Aug 2018
    7:42pm
    Jim, so rather than a knowledge of the system you comment on what you think is logical. Wow! Without a knowledge of how things work how can you figure out what is logical. It was never intended, on anyone's plan, to have fibre running to every residence in Australia. But definitely to every city and large town. Now we don't even have that. It doesn't take an IT expert to know that fibre except for the last 300 metres is ever going to be as good as FTTP. Labor never got the chance to deliver on their $43B promise, the LNP got the chance to deliver on their $29B promise, and failed miserably with many, many unhappy customers. Can the country afford all those unhappy voters? You don't know what any of it means but claim that a particular solution is the best and most affordable one. I hope your ignorance remains blissful.
    Streaming is continuous date transmission, such as when you watch a movie, listen to an on-line radio station, Skype or Facetime.

    I do claim to posses some IT knowledge. I installed the WA State Government's first main-frame computer back in 1968. Spent the remaining 40 years of my working life on computers.
    Jim
    1st Aug 2018
    8:42pm
    So Theo you are one of these so called experts, well we all know about experts, they very seldom have any common sense, as I have tried to explain the size of Australia and the amount of people that we have to draw the necessary funds from is a huge obstacle, I don’t recall Rudd saying that fibre to our homes was only going to be going to cities and large towns, in fact he stated that everyone was entitled to have the best possible system that was available, well with our population and the vastness of the country the Libs have delivered what was affordable, so I will let you be blissfully unaware of logic and carry on with your smugness, you might be good with computers and an IT expert but assertions regarding Labor’s plan to provide a better system fails the logic test from an economic point of view, by your own admittance we will never know if Labor’s system would have worked.
    MICK
    1st Aug 2018
    9:59pm
    Jim: the only inaccurate comments are yours. It is Liberal Party policy to blame Labor for every ill in the world. I recall Rudd responding to yet another media allegation with "yes, and I started WW 3". Made the point.....and you are using the same strategy.

    If you want liars then the the LNP is head and shoulders above the rest. You may claim lies to demonise Labor but this government has been in power for 2 terms now and all they have managed to do is increase our debt to $600 billion when Labor left $147 billion after governing through GFC times. You can run but you can't hide. I maintain if the original NBN had been pursued by Turnbull then we would not have inherited either a mess or the cost blow out.
    Greg
    1st Aug 2018
    11:49pm
    Jim you keep saying the Labor NBN could not have been provided for the price quoted - how the hell do you know or how could you possibly calculate that the plan was not feasible. Did you do costings of the original plan, not EVERY property was going to get fibre so have you allowed for the properties that would need another method?

    Don't make up stories bud, just makes you look stupid.
    Jim
    2nd Aug 2018
    8:43am
    So now we have the left wing bullies ganging up in the usual way, so I will try and answer the last one from Greg, to say that the Labor promise was not to provide fibre to the home or to every property, I will try and clarify my statement with Rudd,s promise, which was fibre to the home in every city and major town, if you just use the major town figure of say 250,000, first of all you need to run the fibre to a main that then can provide the junction for fibre to be run to the premises, I based my calculation on Telstra estimates of allowing for 1.5 to 2 hours per connection, that equates to approx 4 connections per day if you allow for 50,000 premises that’s 12,500 days divide that by the amount of crews available, so using a bit of common sense you can come up with a credible guess of how long it would take. No I didn’t say that Labor said they would put fibre to every property in fact my earlier post stated that they were looking at other options for remote areas, of course I have not done the costing, but do you really believe you need to, if your using WIFI from a main to a property you don’t have the additional cost of physical connection, which part of that do you not understand, so you see I am not making up stories bud, stupid is reletive to a person’s understanding of simple facts that seem to evade many people on this site.
    Theo1943
    3rd Aug 2018
    4:13pm
    Wow Jim, just WOW!
    Please explain what you mean by "if you're using WIFI from a main to a property you don't have the additional cost of physical connection"? I don't know who does that.

    The NBN options are
    Fibre to the premises
    Fibre to the Node (with copper wire from the Node to the premises)
    Fixed Wireless
    Satellite

    Have you discovered a new method they're using of which only you have been advised?
    Priscilla
    1st Aug 2018
    6:08pm
    Been without internet for a month. NBN still not working. Tested by Telstra and still waiting after a month. Politicians who organised this should not be in office. This is a disaster of huge proportions!
    Theo1943
    1st Aug 2018
    6:19pm
    Call the Ombudsman now.
    Jim
    1st Aug 2018
    7:26pm
    Thanks Mick, just tested my speed with the okra app, I am getting 11Mbps download and .93 upload speed, checked various sites to see what speed I need for streaming, depending on the quality of whatever it is that you are streaming, but anything over 4 Mbps should be ok for 720 but if you are looking for better than that then 10Mbps plus will cover you for most downloads/streaming.
    MICK
    1st Aug 2018
    10:01pm
    Download speed looks good. Upload is crap but you mostly use download anyway so ok.
    Eddy
    1st Aug 2018
    10:46pm
    I am not yet connected to the NBN, due between July and December next year. However I use Telstra via my Foxtel cable. I have no idea of my upload/download speeds but all I can say is that I am happy with the service and the speed is more than adequate for my needs. On the rare occasions when my internet goes offline I just read a book, do some gardening or watch TV; my life is not dictated by my access to the internet.
    4b2
    2nd Aug 2018
    9:39am
    I wish we had the NBN. So much for Turnbulls better plan. Soon it will be outdated, probably before I get connection. I have the wires tomy house but the technology is not ready. So much for the mix in delivery technology from our GURU of a PM.
    MarkAdel
    4th Aug 2018
    12:34am
    I’m with TPG and get 46 mbps. More than enough for me and probably 90+% of Australian homes. Don’t forget you only get what the other end provides. I’m more than happy with the current Government’s NBN rollout.
    sageman
    5th Aug 2018
    9:33pm
    just thinking after reading NBN comments hereabouts, that I'm probably better off without NBN !It is not due in my suburb until next year sometime and I'm hoping that it's not compulsory for me to connect to it ?? I am presently averaging download speeds of around 40 to45 mbps and upload speeds over 5mbps which is fine for my requirements.I'm on cable which Telstra upgraded recently to improve speeds.I hope they see fit to leave it as it is and don't force me to pay more for something I don't really need now!


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