Do you know your email etiquette?

Email may be the easiest way to communicate with others, but unless you know the etiquette, emails can be misconstrued and land you in hot water. Avoid misunderstandings with these simple rules.

Email etiquette, technology, how to, tutorial, seniors, communication, simple, rules

Email may be the easiest way to communicate with others, but unless you know the etiquette, emails can be misconstrued and land you in hot water. Avoid misunderstandings with these simple rules.

1. Do not overuse the high priority, urgent and important options
Ever heard of the boy who cried wolf? Well that story is also relevant to emails. You should only use these special functions if something is of utmost importance and needs to be read immediately. People will soon catch on if you use them too frequently and your genuinely urgent emails could be ignored!

2. DO NOT USE CAPITALS
As you can see by the title, unnecessarily using capitals is the email equivalent of shouting right in someone’s face and is extremely poor etiquette. If you find yourself in a situation where you have typed a large email only to realise it is all in capitals, highlight the text and press Shift F3 (PC only). This will change every letter to lowercase. Of course you will have to re-capitalise some words, but it's a lot easier than rewriting the whole thing!

3. Spam
Never reply to spam, this just confirms your email address is active and you will continue to receive more and more spam. Always block an email address from which you receive spam.

4. Respond to all questions
If you are asked a number of questions in an email, be sure to answer each question so the sender does not need to come back to you and ask the question again. Pre-empting relevant questions is also good email etiquette.

5. Use a signature
Using a signature is an important part of email etiquette and tells people exactly who you are, how to contact you and any related businesses. But don't include your mobile phone number unless you want calls at any time of the day.

Click NEXT to read the next five rules

    1  2  Next





    COMMENTS

    To make a comment, please register or login


    Join YOURLifeChoices, it’s free

    • Receive our daily enewsletter
    • Enter competitions
    • Comment on articles