CBA offers digital receipts

Commonwealth Bank customers will be able to automatically receive itemised digital receipts through the CommBank app when they pay with their card or digital wallet at participating retailers after the bank announced a partnership with financial technology provider Slyp.

The addition of the digital receipt function will make it easier for customers to manage returns, warranties and financial management, and further extend the capabilities of its banking app. 

Commonwealth Bank spokesperson Angus Sullivan said the new technology provides an intuitive solution to an everyday problem for digitally active customers.

Slyp chief executive Paul Weingarth said the company was aiming to deliver an industry standard of digital receipts.

“We are in a strong position to push towards eliminating paper receipts and provide retailers and banks with a new way to delight and engage their customers post-payment,” Mr Weingarth said.

Slyp directly integrates the receipt information from the merchant’s point of sale system, matching it to the customer’s card and displaying it inside their banking app.

Additionally, this new technology comes at an opportune time with the increased focus on hygiene, which has seen retailers accelerate the move towards cashless payments in their outlets.

“COVID-19 has been a catalyst for retailers to encourage contactless digital payments in their stores. Digital receipts are a natural extension to this, which will benefit both shoppers and retailers,” Mr Sullivan said.

Do you use the CommBank app? Are you happy there is a solution for providing digital receipts as more payments go digital?

If you enjoy our content, don’t keep it to yourself. Share our free eNews with your friends and encourage them to sign up.

Related articles:
Aussies seek digital welfare support
Privacy breach could cost Optus
Government slams COVID app hoax

Written by Ben Hocking

Ben Hocking is a skilled writer and editor with interests and expertise in politics, government, Centrelink, finance, health, retirement income, superannuation, Wordle and sports.

Leave a Reply

COVID reduces flu, and flu shots

Easing tax load on beneficiaries