YOURLifeChoices subscriber Casper hasn’t noticed the Telephone Allowance being paid into his account and is wondering what has happened to this payment?
Does anyone know if something has changed with the higher telephone allowance (for those with internet connection) which, according to Centrelink's website is:
"Telephone Allowance is paid quarterly with the first regular Centrelink payment you receive on or after 1 January, 20 March, 1 July and 20 September, and is
Basic rate (single or couple combined) $25.20
Higher rate (single or couple combined) $37.80
Our combined pension rate has been the same for months, I've checked our bank statements and there's no increase every three months to our Age Pension.
We did get it when it was first introduced. Am I missing something here?
A. Provided by Centrelink
The reason you not be receiving Telephone Allowance, is because it is no longer paid to Age Pensioner or customer's receiving Carer Payment, Wife Pension, Widow B Pension, Bereavement Allowance, and Disability Support Pension (excluding those aged under 21 without children) or all other income support customers who are over age pension age.
From 20 September 2009 the Pension Supplement, paid fortnightly with the customer's regular payment, replaced the GST Supplement, Utilities Allowance, Telephone Allowance and Pharmaceutical Allowance.
From 1 July 2010, customers have had the option to receive part of the Pension Supplement on a quarterly basis. This component/part is known as the minimum Pension Supplement amount.
If the customer chooses this option, the amount of Pension Supplement paid with their payment each fortnight will be reduced. The minimum Pension Supplement amount accrues daily during the quarter and is paid as soon as possible after 20 March, 20 June, 20 September and 20 December with your fortnightly pension payment.
The option to receive the minimum Pension Supplement as a fortnightly payment or quarterly payment can be changed at any time.
For more information about The Pension Supplement:
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