Centrelink

Centrelink Age Pensions

Centrelink, is one of the agencies (Medicare and Child Support the other two), which operates under the banner of the Department of Human Service and is responsible for assessing the eligibility for and processing payment of social security benefits.

Such benefit payments that relate to older Australians include (but are not limited to): 

  • Age Pension – paid to those over the age of 65 as a means of retirement income support. Eligibility for the payment is subject to certain criteria, such as residency and asset and income assessment.
  • Newstart Allowance – paid to those who have not yet reached Age Pension eligibility age (65) but who no longer work or work limited hours.
  • Disability Support Pension – paid to those who cannot work due to incapacity, limited mobility or long-term illness and is subject to a medical assessment and similar eligibility criteria to the Age Pension.
  • Carer Payment – paid to those who provide full time, at home care for someone who is disabled, frail or requires aged care.
  • Carer Allowance – paid to those who provide daily care, which may be in additional to profession care, in the home to someone with a disability, medical condition or requires aged care.
  • Rent Assistance – paid to those in receipt of a qualifying payment and who require additional assistance to meet their accommodation rental payments.

 

All Centrelink payments are subject to eligibility, which can revolve around, age, residency, income and assets, medical conditions, work status and the eligibility of those who require care. For certain payment, such as the Age Pension and Newstart, you will be required to report the hours you work and income you receive each fortnight. And for all payments, you will need to advise Centrelink if you are planning to travel overseas.

Generally, payments can be applied for and managed online, through Centrelink’s online services. To use this function, you will need to have a Centrelink account and in the near future, will also require a MyGov account to access such services.

Centrelink can also provide assistance to those who find themselves in financial difficulty, by arranging emergency or advance payments. For those who are entering retirement, Centrelink’s Financial Information Service runs seminars across the country and can help you access information on how to plan and manage your retirement income and savings. This service is free of charge and you don't have to be a current Centrelink customer to access.

Depending on which payment you receive, you will also be issued with a concession card, which Centrelink also administers. Even if you're not eligible for an income support payment, you may still receive a concession card if your income is below the required thresholds for the card that best suits your circumstance. 

 

Dark web targets myGov accounts

Accessing Centrelink via the myGov Australia website

Dark web targets myGov accounts

Update your online security to thwart criminals targeting myGov accounts.

Top Stories

  1. How to get a MyGovID
  1. Assistance may be cut short
  1. Time to address pensioners’ rental stress
  1. Reducing payments from pensions
  1. Part pensioners can access extra

Is it safe to visit Centrelink?

What safety measures does Centrelink have in place?

Is it safe to visit Centrelink?

Polly wants to know what measures Centrelink has in place for visitors.

When will pension bonus arrive?

When will pension bonus arrive?

When will pension bonus arrive?

Phil is eligible for the Australian pension and wants to know when his payments will ...

PM's apology 'crocodile tears': Labor

australian prime minister scott morrison in parliament

PM's apology 'crocodile tears': Labor

Mr Morrison expresses ‘deep regret’ for any harm the scheme may have caused.

Deeming rate boost for retirees

Have you rechecked your pension eligibility?

Deeming rate boost for retirees

Changes to deeming rates last month may have made more people eligible for the pension.

Can I expect a Centrelink refund?

How to tell if you are due to receive a Centrelink refund

Can I expect a Centrelink refund?

Stuart was issued with a robo-debt notice and wants to know if he can expect ...

Government makes no apologies

minister robert stuart and attorney general christian porter with centrelink overlay

Government makes no apologies

Government admits the program was unlawful but refuses to apologise for it.

Rent Assistance explained

Centrelink Rent Assistance explained

Rent Assistance explained

There are strict rules and limits relating to how much Rent Assistance you can receive.

Push for universal part pension

happy seniors standing on a balcony

Push for universal part pension

Calls to overhaul the pension system and introduce a universal part pension.

Allowable Earnings

Low Income Health Care Card

You may qualify for a Low Income Health Care Card if your income falls below the qualifying limits.

Do you qualify?

Would Centrelink changes affect you?

As government funds for bushfire relief put the budget surplus in doubt, changes to the way welfare recipients report income have been proposed.

Earnings switch

How are shares assessed?

David has had a big share market win but is now worried about his pension payment.

Share surprise

Carer Payments

Carer Allowance explained

If you give daily care to somebody in need, you may be eligible for the Carer Allowance.

Care support

How much money can a carer earn?

Kevin wants to know what the rules are regarding work and carers’ payments.

How much work?

Can you get work bonus on DSP?

Joe receives a carer’s payment and wants to know if he can work without losing any money.

Work bonus worry

Centrelink News

Will JobSeeker payments rise?

Social services minister slams reports that unemployment payment will rise by $75 a week.

Raise the rate

PM's apology 'crocodile tears': Labor

Mr Morrison expresses ‘deep regret’ for any harm the scheme may have caused.

‘Deep regret’

Woes of government algorithms

From robo-debt to racism: what happens when government algorithms make the decisions.

Shortcomings of tech

Compensation Payments

When will the energy payment be paid?

The one-off Energy Assistance Payment is due to hit bank accounts soon.

Money in the bank?

Deeming rates for Age Pension

Income boost for age pensioners

Deeming rates cut as the federal government moves to further stimulate the economy.

Welfare switch

Pension boost unlikely to help many

Freedom of Information documents reveal the change to deeming rates is insignificant.

Drop in the ocean

Jack’s deeming rate dilemma

Jack wants to know which of his investments may be exempt from deeming rates.

Deeming dilemma

Widow Allowance

Reapplying for widow’s allowance

Corinne lost her widow’s allowance when travelling overseas. Can she get it back?

Travel penalty

Centrelink cuts coming your way

Centrelink is scrapping one payment, refusing to backdate another: are you affected?

Benefits amended

Widow’s Allowance

Will a one off $5600 share payment affect my Widow's Allowance?

Centrelink responds

Work Bonus

How much Work Bonus in the bank?

Christine is considering some casual work but isn't sure exactly how much she is allowed to earn before it affects her pension payments.

Centrelink Q&A

Work Bonus promise

Many promises were made during the recent Federal Election campaign.

Was it delivered?

Join YOURLifeChoices, it’s free

  • Receive our daily enewsletter
  • Enter competitions
  • Comment on articles