COVID-traumatised population needs help not penalties, say MPs and welfare group.
Services Australia says it's here to help; clients hope to avoid another robo-debt.
Government research shows older Aussies more reliant on JobSeeker supplements.
Hank Jongen on how Services Australia plans to support older Aussies through summer.
Survey of Services Australia staff finds deep dissatisfaction with performance targets.
New reporting changes due to start on 7 December will save the government $2.1 billion.
The first round of extra government payments announced in the budget should arrive soon.
Expert modelling reveals hundreds of thousands set to go back below the poverty line.
Government settles class action against robo-debt for $1.2 billion.
Even though fewer Australians are visiting Centrelink, they are waiting longer.
JobSeeker coronavirus supplement to be extended into next year, but at a reduced rate.
The end of this scheme will create new challenges for anyone depending on payments.